숙박 시설 정면 - 저녁/밤

팰리스 호텔 탈린, 멤버 오브 래디슨 인디비주얼스 여행 후기

4 out of 5

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 1001개 이용 후기 중 772개" "
평점 8 - 좋아요. 1001개 이용 후기 중 190개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 33개" "
평점 4 - 별로예요. 1001개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 1개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I like the pool and sauna and the staff were really nice. Everything was good but I felt that the cleanness of the room and bathroom should be a bit improved.
2020년 2월에 2박 숙박함
답변 제공: Julia Subbotina 님, 2020년 3월 4일
Dear Guest, Thank you for staying at the Hotel Palace! I am happy to read that you were able to use our Sport / Relaxation Facilities during your stay. Moreover, great to know that you have enjoyed it. Thank you for taking the time and sharing the feedback regarding the room cleanliness, I will certainly forward it to our Housekeeping department for future improvement. Looking forward to welcoming you back in the future! Kind Regards,

10/10 - 훌륭해요

EUNSOL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요!
방이 크고 욕실도 큽니다. 올드타운과 가까워서 접근성이 좋구요. 직원들 모두 친절하며, 무료 스파제공도 해주었습니다. 청결하고 무엇보다 조식부페 종류가 많고 맛있습니다.
2019년 8월에 1박 숙박함
답변 제공: Evelin Jussi 님, 2019년 8월 7일
Dear Eunsol, thank you for taking the time to review your recent stay with us. We are glad you enjoyed the location, the room and the breakfast. As well we are happy you got to enjoy the Sports & Relaxation area. We hope to welcome you back!

10/10 - 훌륭해요

Daesan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: Evelin Jussi 님, 2019년 5월 15일
Thank you for a great score. We appreciate your feedback!

10/10 - 훌륭해요

HYEONJU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
관광지와 가깝고, 조식도 좋았습니다. 룸도 업그레이드해주셔서 편안히 잘 지냈습니다
2018년 9월에 2박 숙박함

10/10 - 훌륭해요

jihui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 만족한 호텔!!!
스텝은 매우친절하고, 조식도 맛있고, 주변 구시가지와 접근성도 매우 용이합니다.
2018년 7월에 3박 숙박함

10/10 - 훌륭해요

제임스 님, KOREA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모든 면에서 만족스러운 호텔
구시가지에서 가깝고, 아주 편안한 호텔이었어요. 직원들은 친절했고, 객실 상태도 좋았습니다. 7층 꼭대기 방에 투숙했는데 천장에 난 창문으로 하늘을 보는 재미도 쏠쏠했습니다. 다음에 탈린에 들를 일이 있다면 반드시 이 호텔에서 다시 묵고 싶습니다.
2018년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
하늘이 보이는 방이였는데, 창문이 없어서 처음에는 답답하게 느꼈는데, 좋았어요. 올드타운하고 연결되어 있어서, 관광하기에도 좋았습니다. 특히, 아침식사는 최고였슴. 이 호텔에 머문다면, 아침식사는 반드시 경험해보셔야할듯하네요. 여객 터미널에서는 조금 떨어져있어서, 택시를 이용했습니다.
2018년 4월에 1박 숙박함

10/10 - 훌륭해요

Elena

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Steps to old town and new and upcoming area as well. Excellent breakfast. Swimming pool and sauna are clean and nice to break the day.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Michael 님, Playa Del Rey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location right across the street from Freedom Square which is the entry into the Old Town. Also, the number 2 bus from Terminal A stops a block away. My girlfriend and I came over from Helsinki on Viking Line for one night. We loved the hotel. The breakfast was just as good as Finland. Tallinn exceeded our expectations. We only spent one night, we could have spent two. Really good hotel!!
2024년 5월에 1박 숙박함
답변 제공: Henry Laanemets, Front Office Supervisor 님, 2024년 5월 13일
Dear Michael,Thank you for taking the time to leave such a positive review of your recent stay at Palace Hotel Tallinn.We're thrilled to hear that you enjoyed our great location.We're delighted that you and your girlfriend loved the hotel and that you found our breakfast good. We're glad to hear that Tallinn exceeded your expectations and that you wished you could have stayed longer.Thank you for choosing Palace Hotel Tallinn for your stay, and we hope to have the pleasure of welcoming you back for another enjoyable visit in the future.Best regards,Palace Hotel Tallinn, a member of Radisson Individuals

10/10 - 훌륭해요

Vladimir 님, fort lee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, and service
2024년 4월에 4박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2024년 5월 2일
Dear Vladimir,Thank you for staying at the Palace Hotel Tallinn!We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon.Kind regards,

10/10 - 훌륭해요

Iryna 님, Sunny Isles Beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
))
2024년 3월에 1박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2024년 4월 24일
Dear Iryna,Thank you for choosing Palace Hotel Tallinn and for your high rating!We hope to welcome you back soon.Kind regards,

10/10 - 훌륭해요

john

2024년 4월에 2박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2024년 4월 29일
Dear John,Thank you for choosing Palace Hotel Tallinn and for your high rating!We hope to welcome you back soon.Kind regards,

10/10 - 훌륭해요

Iryna 님, Sunny Isles Beach

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 3월에 1박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2024년 3월 15일
Dear Iryna,Thank you for choosing Palace Hotel Tallinn and for your high rating!We hope to welcome you back soon.Kind regards,

10/10 - 훌륭해요

KAZUYO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
旧市街の入口の広場を見下ろせる素敵なお部屋、特典で頂いた可愛らしいクッキー達、ベッドもふかふかで過ごしやすかったです。更に特定のクーポンでお得にレストランを利用したおかげでコース料理もかなりリーズナブルに頂けて満足でした。
2024년 2월에 2박 숙박함
답변 제공: Henry Laanemets 님, 2024년 2월 27일
Dear Kazuyo,Thank you for your lovely feedback!We are delighted to hear that you had a wonderful experience during your stay with us. It's fantastic that you enjoyed the view from your room overlooking the plaza and appreciated the cute cookies provided as a bonus. We're also pleased to know that you found the bed soft and comfortable for a restful sleep.It's great to hear that you were satisfied with the course meal at our restaurant, especially with the special coupon offer.We look forward to welcoming you back for another enjoyable stay.Warm regards,Guest Service Representative / Front Office SupervisorPalace Hotel Tallinn, a member of Radisson Individuals

8/10 - 좋아요

oscar

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Good breakfast
2024년 2월에 2박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2024년 2월 13일
Dear Oscar,Thank you for choosing the Palace Hotel! We are delighted to hear that you enjoyed your stay with us and found our breakfast to be good. We look forward to welcoming you back on your next visit!Kind regards,

10/10 - 훌륭해요

Luis 님, San Pedro Garza Garcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location and service
2024년 2월에 2박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2024년 2월 12일
Dear Luis,Thank you for choosing the Palace Hotel Tallinn! We're really glad to hear that you enjoyed your stay and our convenient location.We hope to have a chance to welcome you back soon.Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfekt hotell
Perfekt hotell som ligger nära allt
2024년 1월에 3박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2024년 2월 12일
Dear guest,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel to be perfect and conveniently located close to everything you needed during your stay in Tallinn.Providing our guests with a central and accessible location is one of our top priorities, and we're delighted that you found our proximity to key attractions and amenities to be convenient.We hope to have the pleasure of welcoming you back to our hotel on your next visit to Tallinn. Thank you for choosing to stay with us, and we look forward to seeing you again soon!Kind regards,

8/10 - 좋아요

Evi

2024년 1월에 3박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2024년 2월 12일
Dear Evi,Thank you for staying at the Palace Hotel Tallinn!We are glad to hear that overall you had a good stay with us and we hope to welcome you back soon.Kind regards,

10/10 - 훌륭해요

Cara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotel
We arrived way before check in and planned to use the luggage storage, our room was ready so instead they checked us in hours before formal check in. Our departure was early evening so we checked out, the desk held our luggage but still gave us access to the pool and saunas. We had use of the hotel amenities well after checking out. We won’t stay any place else now in Tallinn due to quality, comfort, location, and friendly staff. Highly recommend. Very happy travelers.
2024년 1월에 3박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2024년 2월 12일
Dear Cara,Thank you so much for your glowing feedback! We're thrilled to hear that you had such a positive experience during your stay with us in Tallinn.We're delighted that we were able to accommodate your early arrival and departure schedule by providing you with access to your room ahead of time and allowing you to use our luggage storage facilities. It's wonderful to know that you were able to enjoy our pool and saunas even after checking out, making the most of your time with us.Your kind words about our quality, comfort, location, and friendly staff mean the world to us. We strive to provide an exceptional experience for all of our guests, and we're thrilled to hear that we succeeded in making your stay memorable.We look forward to welcoming you back on your next visit to Tallinn! Kind regards,

10/10 - 훌륭해요

Tommy

2024년 1월에 1박 숙박함
답변 제공: Henry Laanemets Guest Service Representative 님, 2024년 1월 31일
Dear Tommy,Thank you for your perfect score of 10 out of 10! We're thrilled to see that you had an excellent experience during your stay. If there are any specific aspects or services that stood out to you, or if you have any additional feedback, we would love to hear more.Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back in the future.Best regards,Hotel Palace Tallinn, a member of Radisson Individuals

10/10 - 훌륭해요

Panu

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2 nights stay
Good location close to the city center and the old town. Exellent comfortable, modern and spacious rooms. Nice gym, sauna and jacuzzi. Excellent breakfast 👌
2024년 1월에 2박 숙박함
답변 제공: Henry Laanemets Guest Service Representative 님, 2024년 1월 31일
Dear Panu,Thank you for your fantastic feedback and for awarding us a perfect score of 10 out of 10 for your 2-night stay! We're thrilled to hear that you enjoyed your time with us.It's great to know that our location close to the city center and the old town suited your needs. We're delighted that you found our rooms comfortable, modern, and spacious. Your positive comments about our gym, sauna, jacuzzi, and excellent breakfast are much appreciated.We look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Hotel Palace Tallinn, a member of Radisson Individuals

10/10 - 훌륭해요

koji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
後悔しないホテル
派手さはないけど本当に落ち着くホテル。レセプションスタッフがみなさん感じがとても良く、あー良いホテルだなと感じる。地下のサウナ、プールも無料で利用でき(朝7時から夜10時まで連続して利用できる)、頻繁に掃除しているため清潔感があって心地よい。朝食もフレッシュジュースがなかったのは残念だが美味しい。旧市街にも近く、絶対に後悔しない。
2024년 1월에 1박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2024년 1월 25일
Dear Koji,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you found our hotel to be relaxing and enjoyed the positive interaction with our reception staff. Your comfort and satisfaction are our top priorities, and we're pleased to know that you had a good experience overall.We're glad that you had the opportunity to take advantage of our complimentary underground sauna and pool facilities. We also appreciate your feedback about the breakfast and the lack of fresh juice. We'll certainly take this into consideration as we continue to improve and enhance our offerings.It's fantastic to hear that you enjoyed the hotel's proximity to the old town. We strive to provide a convenient and enjoyable stay for our guests, and we're thrilled that you found our location to be a positive aspect of your visit.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future. Kind regards,

10/10 - 훌륭해요

Markku

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pariskuntamatkalla
Mahtava hotelli palveluineen pariskuntamatkalle, miksei muutenkin. Mukana saunaosasto jossa uima-allas, 10pistettä palvelusta ja siisteydestä. Pieni miinus huoneen ilmastoinnista, mutta talviaikaan se ei haitannut.
Huoneen ikkunanäkymä (Superior huone puisto näkymällä)
2024년 1월에 2박 숙박함
답변 제공: Henry Laanemets Guest Service Representative 님, 2024년 1월 31일
Dear Markku,Thank you for taking the time to share your feedback, and we're thrilled to receive a perfect score of 10 out of 10 for your couple's trip!We're delighted that you enjoyed the services we offer, especially the sauna section and swimming pool. It's great to hear that our team's service and the cleanliness of our facilities met your expectations.Thank you for choosing our hotel for your trip. We look forward to the pleasure of hosting you again in the future.Best regards,Hotel Palace Tallinn, a member of Radisson Individuals

10/10 - 훌륭해요

Jouni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kiitos.
Hotelli oli hyvä ja huoneet siistit. Suosittelen.
2024년 1월에 1박 숙박함
답변 제공: Henry Laanemets Guest Service Representative 님, 2024년 1월 31일
Dear Jouni,Thank you for your wonderful feedback and perfect score of 10 out of 10! We are delighted to hear that you had a great experience at our hotel, and we appreciate your positive comments about the cleanliness and overall quality of our rooms.Your recommendation means a lot to us, and we look forward to the opportunity to welcome you back in the future. If there's anything specific that stood out to you or any additional feedback you'd like to share, please feel free to let us know.Thank you for choosing our hotel.Best regards,Hotel Palace Tallinn, a member of Radisson Individuals

10/10 - 훌륭해요

Nikos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Henry Laanemets Guest Service Representative 님, 2024년 1월 18일
Dear Nikos,Thank you for your perfect score of 10 out of 10! We are thrilled to learn that you had an excellent experience during your stay.Your feedback is invaluable to us, and we appreciate your time in sharing your positive experience. We hope to have the pleasure of welcoming you back in the future.Best regards,Hotel Palace Tallinn, a member of Radisson Individuals

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Henry Laanemets Guest Service Representative 님, 2024년 1월 16일
Dear Caroline,Thank you for choosing Palace Hotel Tallinn and for taking the time to leave a perfect rating. We are thrilled to see that you had a fantastic experience during your stay.If there's anything specific you enjoyed or any feedback you'd like to share, we'd love to hear more about your experience. Your insights are valuable to us as we strive to provide the best possible service to our guests.We appreciate your positive rating, and we hope to have the pleasure of welcoming you back to Palace Hotel Tallinn in the future. If there's anything we can do to make your next stay even more enjoyable, please let us know.Best regards,Palace Hotel Tallinn, a member of Radisson Individuals

6/10 - 괜찮아요

Seppo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Henry Laanemets Guest Service Representative 님, 2024년 1월 10일
Dear Seppo,Thank you for taking the time to provide feedback on your recent stay at Palace Hotel Tallinn. We value your input, and your rating of 6 out of 10 is duly noted.We would love to hear more about your experience and any specific areas where we can improve. Your insights are essential in helping us enhance our services for future guests. If you have any additional comments or suggestions, please feel free to share them.We appreciate your choosing Palace Hotel Tallinn and hope to have the opportunity to welcome you back for an improved experience.Best regards,Palace Hotel Tallinn, a member of Radisson Individuals

10/10 - 훌륭해요

SELÇUK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New Year Celebration
It was a lovely new year visit. A little cold like - 16°C but was manageable.
2023년 12월에 5박 숙박함
답변 제공: Henry Laanemets Guest Service Representative 님, 2024년 1월 10일
Dear Selçuk,Thank you for sharing your feedback and for choosing Palace Hotel Tallinn for your New Year celebration. We're thrilled to see that you had a lovely visit, despite the chilly weather. Your perfect rating of 10 out of 10 is much appreciated.If there's anything specific about your stay that you'd like to highlight or if you have any suggestions for improvement, feel free to let us know. We hope to have the pleasure of hosting you again in the future for more memorable experiences.Warm regards,Palace Hotel Tallinn, a member of Radisson Individuals

10/10 - 훌륭해요

Pieter

2023년 12월에 4박 숙박함
답변 제공: Henry Laanemets Guest Service Representative 님, 2024년 1월 10일
Dear Pieter,Thank you for taking the time to provide your feedback, and we're delighted to see that you gave Palace Hotel Tallinn a perfect rating of 5 out of 5. We're pleased to hear that you had a positive experience during your stay.If you have any specific comments or if there's anything you particularly enjoyed about your visit, please feel free to share. We value your input and look forward to the possibility of welcoming you back to our hotel in the future.Best regards,Palace Hotel Tallinn, a member of Radisson Individuals

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Henry Laanemets Guest Service Representative 님, 2024년 1월 10일
Dear Guest,Thank you for taking the time to share your feedback and for giving Palace Hotel Tallinn a perfect rating of 10 out of 10. We appreciate your positive evaluation, and we're delighted to know that you had a fantastic experience during your stay.If you have any specific comments or suggestions you'd like to share, or if there's anything we can do to make your next visit even more enjoyable, please feel free to let us know.We're grateful for your patronage, and we look forward to welcoming you back to Palace Hotel Tallinn for another outstanding experience.Best regards,Palace Hotel Tallinn, a member of Radisson Individuals

10/10 - 훌륭해요

Francois

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Magnifique hôtel, au cœur de Tallinn
Superbe accueil à 1h00 du matin. La chambre est propre, le lit très confortable.. Surtout après 34h d'avion en 3 jours. Le petit déjeuner est parfait.. Et le personnel aux petits soins. L'hôtel est à deux minutes du centre ville. J'ai vraiment adoré ce séjour.
2023년 12월에 1박 숙박함
답변 제공: Henry Laanemets Guest Service Representative 님, 2024년 1월 10일
Dear Francois,Thank you for taking the time to share your wonderful experience at Palace Hotel Tallinn. We are thrilled to receive a perfect rating of 10 out of 10, and we appreciate your kind words.It's fantastic to hear that you enjoyed a superb welcome even at 1:00 a.m. Our team is dedicated to providing exceptional service, and we are pleased to know that you found the room clean, the bed comfortable, and the breakfast perfect. Your positive comments motivate us to continue delivering the best possible guest experience.We understand the challenges of long flights, and we're glad we could contribute to making your stay enjoyable and comfortable. If you have any further feedback or specific suggestions, please feel free to share them.Thank you for choosing Palace Hotel Tallinn. We look forward to welcoming you back for another delightful stay.Best regards,Palace Hotel Tallinn, a member of Radisson Individuals

10/10 - 훌륭해요

Helen

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean comfortable and very quiet, the staff were helpful and friendly and had a good humour! The spa facilities were lovely and a relaxing space to use. The hotel is close to the centre and is conveniently placed for bars restaurants and public transport links
2023년 12월에 3박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2023년 12월 15일
Dear Helen,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our property clean, comfortable, and very quiet. It's wonderful to know that our staff's helpful and friendly demeanor, coupled with good humor, contributed to your enjoyment.We're glad you had a relaxing time in our spa facilities, and we appreciate your mention of our convenient location near the city center, bars, restaurants, and public transport links.We look forward to welcoming you back for another pleasant stay. Kind regards,

10/10 - 훌륭해요

Manu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2023년 12월 15일
Dear Manu,Thank you for staying at the Palace Hotel!We appreciate your high rating and hope to welcome you back soon.Kind regards,

6/10 - 괜찮아요

ahmed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
An excellent location for exploring the Old Town, all the sights being within a comfortable walking distance. Particularly grateful for this as we visited the city during a cold snap, temperature barely rising above -10 degrees! The hotels location, whilst being extremely convenient for sightseeing, does sit on a very busy road and so one needs to be mindful of this when choosing a room. We chose to pay extra for a room overlooking the old town but this meant we were directly on the roadside thus somewhat troubled by traffic. Ok, the hotel provides earplugs but this didn’t really diminish the noise. If a quiet room really is important to you, then it may well be best to choose a room facing the inner courtyard. No view, but considerably quieter. Our room was a decent size, bright with a triple window outlook, well furnished with everything we needed for a few days stay. The bed was super comfy, dressed with quality linen and came with a heavenly seven pillow menu. M I but I’d have preferred a seperate shower to a shower over bath, particularly as water couldn’t drain quickly enough when taking a shower. It’s neither pleasant nor safe standing ankle deep in used water.
2023년 12월에 4박 숙박함
답변 제공: Guest Service Representative Henry Laanemets 님, 2024년 1월 10일
Dear Ahmed,Thank you for taking the time to provide detailed feedback on your recent stay at Palace Hotel Tallinn. We appreciate your comments and are glad to hear that you found our location convenient for exploring the Old Town.We apologize for any inconvenience caused by the traffic noise during your visit.It's wonderful to know that you enjoyed the comfort of our well-furnished room, the quality bedding, and the variety offered by our pillow menu. We understand the importance of a good night's sleep, and your positive comments in this regard are much appreciated.We take note of your feedback regarding the shower over the bath, and we apologize for any inconvenience caused. Your input is essential, and we will use it to address areas for improvement.Thank you for choosing Palace Hotel Tallinn, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best regards,Palace Hotel Tallinn, a member of Radisson Individuals

6/10 - 괜찮아요

Tero

2023년 12월에 1박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2023년 12월 15일
Dear Tero,Thank you for staying at the Palace Hotel!We appreciate your feedback and hope to welcome you back soon.Kind regards,

10/10 - 훌륭해요

MASUMI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
フロント、朝食ともスタッフはとても感じが良かったです。部屋は7階のスカイビューで天窓しかありませんが部屋が広く綺麗で使い安くバスタブもあり、とても寒かったので温まりました。 朝食は種類がとても多くサーモンなどあり美味しく頂きました。チョコレートホンデュまであります。場所も旧市街に近く歩いて観光出来て、すぐに部屋に帰れるので便利でした。 ただ予約の時に朝食込みで予約したつもりなのに チェックアウトの時に料金を支払いました。 これはホテルザドットコムが悪いのか? ちょっとびっくりしました。 あと、ホテルとは関係ないのですがフェリーターミナルからホテルに行くのにタクシーを使用しましたがぼったくりにあいました。黒のタクシーです。20€も取られてしまいました。帰りは9€いかない位でした。皆さんも黒のタクシーには気を付け下さい。とてもおすすめ出来るホテルです。
2023년 12월에 2박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2023년 12월 15일
Dear Masumi,Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you had an overall positive experience during your stay at our hotel.We appreciate your kind words about our friendly staff, the spacious and clean room with a beautiful sky view, and the variety and deliciousness of our breakfast. It's great to know that the hotel's location added convenience to your trip, allowing easy access to the old town and sightseeing.We are sorry to hear about your experience with the taxi service. While this is beyond our control, we appreciate you bringing it to our attention and reminding fellow guests to be cautious of black taxis. It's unfortunate that you had to encounter such a situation.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back in the future. Thank you for choosing our hotel, and we look forward to welcoming you back.Warm regards,

8/10 - 좋아요

Anni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2023년 12월 15일
Dear Anni,Thank you for staying at the Palace Hotel!We appreciate your feedback and hope to welcome you back soon.Kind regards,

8/10 - 좋아요

실제 이용하신 고객

단체 여행
2023년 12월에 1박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2023년 12월 15일
Dear guest,Thank you for staying at the Palace Hotel!We appreciate your feedback and hope to welcome you back soon.Kind regards,

10/10 - 훌륭해요

Andre Luis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything amazing, very nice staff
2023년 11월에 3박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2023년 12월 1일
Dear Andre Luis,Thank you very much for staying at the Palace Hotel Tallinn!We are thrilled you enjoyed your stay and we hope to welcome you back soon.Kind regards,

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
一切都很好,服务也很好
2023년 11월에 2박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2023년 12월 1일
Dear Peter,Thank you very much for staying at the Palace Hotel Tallinn!We are thrilled you enjoyed your stay and we hope to welcome you back soon.Kind regards,

10/10 - 훌륭해요

Ole Kristian

2023년 11월에 4박 숙박함
답변 제공: Henry Laanemets Guest Service Representative 님, 2024년 1월 10일
Dear Ole Kristian,Thank you for sharing your positive feedback following your recent stay at Palace Hotel Tallinn. We are thrilled to receive a perfect rating of 5 out of 5, and we appreciate your time in providing this excellent review.We are delighted to hear that you had a wonderful experience during your stay. Our team strives to provide the highest level of service and comfort to our guests, and it's rewarding to know that we met your expectations.If you have any specific comments or suggestions you'd like to share to help us maintain and improve our services, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another exceptional stay.Thank you for choosing Palace Hotel Tallinn.Best regards,Palace Hotel Tallinn, a member of Radisson Individuals

10/10 - 훌륭해요

Rikard

2023년 11월에 1박 숙박함
답변 제공: Indra Stepanova, Front Office Manager 님, 2023년 11월 23일
Dear Rikard,Thank you for staying at the Palace Hotel!It is a pleasure to hear that you enjoyed your stay and we hope to welcome you back soon.Kind regards,

10/10 - 훌륭해요

Janne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice junior suite upgrade
2023년 11월에 1박 숙박함
답변 제공: Henry Laanemets, Guest Service Representative 님, 2023년 11월 17일
Dear Janne,Thank you for choosing Palace Hotel Tallinn, and for taking the time to share your feedback.We are delighted to hear that you enjoyed your stay, and we are thrilled that the junior suite upgrade added to your positive experience. Our team strives to provide excellent service, and it's rewarding to know we met your expectations.If you have any further comments or suggestions, feel free to share. We look forward to welcoming you back for another exceptional stay.Warm regards,

6/10 - 괜찮아요

Sally

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Lovely staff. Excellent breakfast. Well equipped gym. Top location, close to old city. But rooms poorly designed, especially bathroom. Plumbing needs maintenance. Disappointing.
2023년 11월에 4박 숙박함
답변 제공: Henry Laanemets, Guest Service Representative 님, 2023년 11월 16일
Dear Sally,Thank you for taking the time to provide feedback on your recent stay at Palace Hotel Tallinn. We appreciate your positive comments about our lovely staff, excellent breakfast, well-equipped gym, and top location close to the old city.However, we regret to learn that you found the room design, especially the bathroom, to be poorly designed. Your feedback is valuable, and we apologize for any inconvenience this may have caused. Additionally, we take note of your comments on plumbing issues, and we assure you that we will address this promptly to ensure the comfort of our guests.We are committed to continuous improvement, and your insights contribute significantly to this process. If there are specific aspects of the room or bathroom design that you feel could be enhanced, we would appreciate any additional details you can provide.Once again, thank you for sharing your thoughts. We hope to have the opportunity to welcome you back and provide an improved experience.Warm regards,

10/10 - 훌륭해요

Henrik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anrikt centralt hotell
Favorithotell vid Frihetstorget med spa och gym i källaren. Trevlig och hjälpsam personal.
2023년 11월에 2박 숙박함
답변 제공: Henry Laanemets, Guest Service Representative 님, 2023년 11월 16일
Dear Henrik,Thank you for sharing your positive feedback about your recent stay at Palace Hotel Tallinn. We're delighted to hear that we are your favorite hotel, and you enjoyed our spa and gym facilities in the basement.It's especially heartening to know that our staff left a pleasant and helpful impression on you. We strive to provide excellent service, and it's rewarding to hear when we've succeeded.We appreciate your support, and we look forward to welcoming you back to your favorite hotel on your next visit to Tallinn.Warm regards,

8/10 - 좋아요

Rune

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Henry Laanemets, Guest Service Representative 님, 2023년 11월 16일
Dear Rune,Thank you for taking the time to provide your feedback on your recent stay at Palace Hotel Tallinn. We appreciate your rating and would love to hear more about your experience.If there are specific areas where we excelled or areas where we could improve, please feel free to share your thoughts. Your feedback is invaluable as we strive to provide the best possible experience for our guests.Thank you for choosing Palace Hotel Tallinn, and we hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 - 훌륭해요

Madeleine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The nicest staff
This hotel and its facilities was fantastic. The spa was lovely and calm, the breakfast great and the staff were some of the best I have met. Very friendly and helpful. Would highly recommend to stay here
2023년 11월에 1박 숙박함
답변 제공: Henry Laanemets, Guest Service Representative 님, 2023년 11월 16일
Dear Madeleine,Thank you for taking the time to share your fantastic experience at Palace Hotel Tallinn. We're thrilled to hear that you found our facilities, especially the spa, to be lovely and calm. It's wonderful to know that you enjoyed our breakfast offerings.Moreover, we are truly honored by your kind words about our staff. Providing friendly and helpful service is a top priority for us, and we're delighted to hear that our team made a positive impact on your stay.Thank you for recommending Palace Hotel Tallinn. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

8/10 - 좋아요

GUILLERMO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I recommend that they have more variety of foods for breakfast. They don't change the menu every day, it's the same food.
2023년 10월에 3박 숙박함
답변 제공: Henry Laanemets, Guest Service Representative 님, 2023년 11월 7일
Dear Guillermo,Thank you for taking the time to provide your feedback, and for your recommendation. Your input is valuable to us.We appreciate your feedback about breakfast and understand your desire for more variety. We will certainly consider ways to enhance our breakfast offerings and introduce more diverse options for our guests.If you have any further suggestions or comments, please feel free to share. We're committed to improving our guests' experience and providing the best service possible.We look forward to the opportunity to serve you again in the future and offer an even better experience.Warm regards,Palace Hotel Tallinn, a member of Radisson Individuals

10/10 - 훌륭해요

Kaisa

2023년 10월에 1박 숙박함
답변 제공: Henry Laanemets Guest Service Representative 님, 2023년 11월 3일
Dear Kaisa,Thank you for taking the time to provide us with a perfect rating! We are delighted to hear that you had a wonderful experience during your stay. If you have any specific feedback or if there's anything you'd like to share about your visit, please don't hesitate to reach out. We are here to make your future stays just as enjoyable. We look forward to welcoming you back to our hotel in the future. Best regards,Palace Hotel Tallinn, a member of Radisson Individuals