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Reviews of Residence Inn By Marriott Tampa Downtown

3 out of 5
Residence Inn By Marriott Tampa Downtown
101 E Tyler St, Tampa, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 391 out of 817 reviews" "
Rating 8 - Good. 242 out of 817 reviews" "
Rating 6 - Okay. 110 out of 817 reviews" "
Rating 4 - Poor. 38 out of 817 reviews" "
Rating 2 - Terrible. 36 out of 817 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Armand

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Sam on May 25, 2024
Dear Armand,We are absolutely thrilled by your review of your recent stay at Residence Inn Tampa Downtown. Your review means the world to us, and we can't wait to welcome you back for another fantastic stay. Your support is truly appreciated, and we want to express our heartfelt thanks for choosing to stay with us.

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sam on May 21, 2024
Hi Crystal,Thank you for sharing your review of your recent stay at Residence Inn Tampa Downtown. We value your feedback and eagerly anticipate your next visit.

10/10 Excellent

Henry, Fort Lauderdale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to convention center.
Stayed 1 night in May 2024
Response from Sam on May 19, 2024
Dear Henry,We sincerely appreciate you taking the time to share your feedback from your recent stay at Residence Inn Tampa Downtown. Your kind words about our location truly warm our hearts. We are looking forward to welcoming you back for another wonderful stay. Thank you once again for choosing to stay with us.

10/10 Excellent

Jennyfer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located near everything we wanted to go. It was walking distance to several restaurants which was convenient. We would definitely stay here again.
Stayed 2 nights in May 2024
Response from Sam on May 15, 2024
Hi Jennifer,Thank you for taking the time to send us your feedback during your recent stay with us. We are delighted that you enjoyed our location and looking forward to your next visit.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from SAm on May 11, 2024
Hi Laura,Thank you for taking the time to send your review. We appreciate you and look forward to your next visit.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Sam on May 9, 2024
Dear Tina,Thank you for taking the time to send your review regarding your recent stay with us. We appreciate you, and we look forward to your next visit.

8/10 Good

Mirvat, West haven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good 👍
Stayed 3 nights in Apr 2024
Response from Sam on May 4, 2024
Hi Mirvat,We greatly value your feedback and appreciate the time you took to share your thoughts with us. Your kind words are a testament to the hard work and dedication of our team, and we are confident that your next stay with us will be even better. Thank you for choosing to stay with us, and we can't wait to welcome you back!

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great and friendly staff.
Stayed 2 nights in Apr 2024
Response from Sam on Apr 23, 2024
Dear Michel,Thank you for taking the time to send us your feedback during your stay with us. We appreciate you and we can't wait to welcome you back soon.

10/10 Excellent

Carolyn Stecher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 bedroom setup is perfect for mult family members traveling together. Lots of space and 2 bathrooms makes it easy. Location close to Curtis Hixon park for food and wine fest.
Stayed 3 nights in Apr 2024
Response from Sam on Apr 23, 2024
Dear Carolyn,Thank you for taking the time to send us your feedback during your stay with us. We appreciate you and we can't wait to welcome you back soon.

8/10 Good

stacy

Traveled with family
Liked: Cleanliness, staff & service
Rooms nice and staff ALL wonderful. The front of the building was LOUD all night, that wasn’t ideal. Two blocks to the River Walk and around the block from good coffee and outdoor dining.
Stayed 2 nights in Apr 2024
Response from Sam on Apr 10, 2024
Hi Stacy,Thank you for taking the time to send me your feedback during your stay with us. We appreciate you and we look forward to welcoming you back again soon.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff were super friendly, the place is clean and smells good. The halls are a little noisy but it’s a hotel. I recommend this place and will stay here again
Stayed 1 night in Apr 2024
Response from Sam on Apr 5, 2024
Hi Elizabeth,Thank you for your taking the time to send us your feedback. We are so delighted to hear your kind words and we really appreciate you. Please be assured that we will share your feedback with our entire team to celebrate their unwavering commitment with our guests. Oce again thank you for staying with us.

10/10 Excellent

Cecil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking that was provided by the hotel was awful and overpriced at $25 per night
Stayed 2 nights in Mar 2024
Response from Sam on Apr 1, 2024
Hi Cecil,Thank you for taking the time to send us your feedback during your stay with us. I am so disappointed that you have a problem with our parking. My hope is that we have a free parking during your stay, but we are in downtown, and all the parking garages are not free. Once again thank you for staying with us.

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Sam on Mar 30, 2024
Dear Anne,Thank you for taking the time to send us your feedback. We appreciate your kind words, and we look forward to welcoming you back again soon.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in employees very personable and helpful.
Stayed 2 nights in Mar 2024
Response from Sam on Mar 28, 2024
Hi Jacqueline,Thank you for taking the time to send us your feedback during your stay with us. We are so delighted about the kind, and we can't wait to welcome you back again soon.

6/10 Okay

Eryn

Business traveler
Liked: Staff & service
Disliked: Cleanliness
My room had a smell, maybe the risk you take when you have a kitchenette in the room.
Stayed 6 nights in Mar 2024
Response from Sam on Mar 19, 2024
Hi Eryn,Thank you for taking the time to send us your feedback during your recent stay with us. We appreciate your feedback and please be assured that your feedback will be shared with the entire team to make sure it will be addressed immediately. Once again thank you for staying with us.

8/10 Good

Michael Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool could have been cleaner. It appeared to not have been vacuumed as there were many leaves congregated on the bottom.
Stayed 1 night in Mar 2024
Response from Sam on Mar 13, 2024
Hi Michael,Thank you for taking the time to send your feedback. We appreciate your feedback and please be assured that this will be shared to the entire team. Once again thank you for staying with us.

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Disliked: Amenities
My first night, the night club across the street kept me awake past 1am. I requested and received a new room the next morning. Not a lot of restaurants within walking distance. Convenient to RiverWalk and the Tampa Rowing boathouse.
Stayed 4 nights in Feb 2024
Response from Sam on Mar 5, 2024
Dear Tracy,Thank you for taking the time to send us your feedback during your stay with us. We appreciate your feedback and please be assured that I will be sharing this to the entire team. Once again thank you for staying with us.

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness
Though the staff was friendly and accommodating, the room service was horrible. The Room was not serviced as scheduled until we complained (other guests also complained about the lack service). Towels provided were not enough and there were no sheets in the room for the sofa sleeper. And one of the elevators was out of service.
Stayed 1 night in Mar 2024
Response from Sam on Mar 5, 2024
Dear Alex,Thank you for taking the time to send us your feedback during your stay with us. We appreciate your feedback and please be assured that I will be sharing this to the entire team. Once again thank you for staying with us.

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Sam on Feb 27, 2024
Dear Teresa,Thank you for taking the time to send us your review during your recent stay with us. We appreciate you and we can't wait to welcome you back soon.

6/10 Okay

Ian

Traveled with group
Disliked: Staff & service
Not ideal
The first room we were given had a broken air con system and would not heat up. We were then recommended a taxi firm for a transfer to the cruise terminal and were charged 80 dollars for a 3 mile trip. We felt as if we were ripped off.
Stayed 3 nights in Feb 2024
Response from Sam on Feb 27, 2024
Dear Ian, Thank you for taking the time to send us your feedback during your stay with us. Please be assured that your feedback will be shared with the entire team to make sure that this is an isolated situation. Once again thank you for staying with us.

6/10 Okay

Verified traveler

Traveled with family
Front desk personnel was very nice and accommodating; however breakfast area is too small, breakfast quality not so good, and ladies who served breakfast were rude. The hotel itself was ok.
Stayed 2 nights in Feb 2024
Response from Sam on Feb 27, 2024
Hi Anonymous,Thank you for taking the time to send us your feedback during your stay with us. Please be assured that your feedback will be shared with the breakfast team to make sure that this is an isolated situation. Once again thank you for staying with us.

8/10 Good

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our toilet broke and they ran out of pillows! :(
Stayed 1 night in Feb 2024
Response from Sam on Feb 23, 2024
Dear Terri,Thank you for taking the time to send your review during your stay with us. We really appreciate you and we look forward to hosting you again.

10/10 Excellent

Jeannet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Sam on Feb 23, 2024
Hi Jeannet,Thank you for taking the time to send us your feedback during your recent stay with us. We really appreciate you and we look forward to your next visit.

10/10 Excellent

Peter

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Sam on Feb 22, 2024
Hi Peter,Thank you for taking the time to send your feedback during your stay with us. We appreciate your feedback, and we can't wait to welcome you back again soon.

8/10 Good

Shawna Leann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sam on Feb 18, 2024
Hi Shawna Leann,Thank you for taking the time to send your review during your recent stay with us. We appreciate your feedback, and we can't wait to welcome you back again soon.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sam on Feb 18, 2024
Hi Jonathan,Thank you for taking the time to send your review during your recent stay with us. We appreciate your feedback, and we can't wait to welcome you back again soon.

10/10 Excellent

George

Stayed 1 night in Feb 2024
Response from Sam on Feb 12, 2024
Hi George,Thank you for taking the time to send your review during your stay with us. We appreciate you and we can't wait to welcome you back soon.

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Sam on Feb 12, 2024
Hi Robert,Thank you for taking the time to send your review during your stay with us. We appreciate you and we can't wait to welcome you back soon.

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sam on Feb 12, 2024
Hi Amanda,Thank you for taking the time to send your review during your stay with us. We appreciate you and we can't wait to welcome you back soon.

6/10 Okay

John

Traveled with group
Shower handle broken off. Couldn’t sit on balcony cause of water dripping. Only two towels in bathroom.ice machine not working.
Stayed 2 nights in Jan 2024
Response from Sam on Jan 29, 2024
Hi Darelene,Thank you for taking the time to send your feedback during your stay with us. I am so disappointed to know that you have some issue during your stay. Please be assured that I will convey your message to our Housekeeping and Maintenace leaders to make sure that this is an isolated situation. Once again thank you for staying with us.

8/10 Good

Luboslava

Stayed 2 nights in Jan 2024
Response from Sam on Jan 29, 2024
Hi Darelene,Thank you for taking the time to send your review during your stay with us. We appreciate you and we can't wait to welcome you back again in the near future.

6/10 Okay

Anthony

Stayed 2 nights in Jan 2024
Response from Sam on Mar 20, 2024
Hi Anthony,Thank you for taking the time to send us your feedback. We appreciate you and thank you for staying with us.

6/10 Okay

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy but clean and comfortable
Great staff, comfortable room, pool okay, but hotel location is noisy. Room on street side, traffic all night. Many vehicles here have noisy exhausts and they let everyone know it, all night long.
Stayed 1 night in Jan 2024
Response from Sam on Jan 29, 2024
Hi Darelene,Thank you for taking the time to send your feedback during your stay with us. I am so disappointed to know that you have some Noise issue during your stay. As you know that out location is in the middle of the city, and we cannot control the noise coming outside the building. However, if ever you visit us again in the future. It will be nice if you can request prior to your arrival a quiet room and not facing the street. Once again thank you for staying with us.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean the staff give me a warm welcome when I walk thru the door
Stayed 1 night in Jan 2024
Response from Sam on Jan 23, 2024
Hi Brian,Thank you for taking the time to send your feedback during your recent stay with us. We appreciate your feedback, and we can't wait to welcome you back again soon.

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sam on Jan 23, 2024
Hi Bernadette,Thank you for taking the time to send your feedback during your recent stay with us. We appreciate your feedback, and we can't wait to welcome you back again soon.

10/10 Excellent

jeannine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Jan 2024
Response from Sam on Jan 19, 2024
Hi Jeannine,Thank you for taking the time to send your honest feedback during your stay with us. We appreciate your feedback, and we can't wait to welcome you back again soon.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. The staff was as well.
Stayed 1 night in Jan 2024
Response from Sam on Jan 19, 2024
Hi David,Thank you for taking the time to send your honest feedback during your stay with us. We appreciate your feedback, and we can't wait to welcome you back again soon.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
All suites
Stayed 2 nights in Jan 2024
Response from Sam on Jan 16, 2024
Dear Paul,Thank you for taking the time to send your review during your recent stay with us. We appreciate you and we look forward to your next visit.

6/10 Okay

Sherri

Liked: Cleanliness, staff & service, room comfort
The guest services rep was very friendly and welcoming. The room was ok, but needs updating. The toilet would not flush properly and actually overflowed a few times. I would have to say that the worst part was the noise. The A/C unit was extremely loud. The shower head was continuously dripping onto the faucet below causing an annoying sound that we couldn’t stop. The noise from the traffic was almost unbearable. Very loud cars racing down the street at all hours of the night, made it very difficult to sleep. I understand that the hotel staff cannot control the traffic, but if you are a light sleeper, this is something you need to be aware of before booking. We were only there for one night, so we didn’t complain, but will probably choose a different place next time.
Stayed 1 night in Jan 2024
Response from Sam on Jan 13, 2024
Hi Sherri,Thank you for taking the time to send your feedback during your recent stay with us. We really appreciate your honest feedback and please be assured that we will discuss all your feedback to our entire team. Please accept our sincere apologize for all the inconvenience you experience with us during your stay. Once again thank you for staying with us.

2/10 Terrible

Ronald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately their was roaches in our room
Stayed 1 night in Jan 2024
Response from Sam on Jan 11, 2024
Dear Ronald,Thank you for taking the time to send your feedback. I am so disappointed about your experience and please be assured that your feedback has been shared with our operational leaders to make sure that this is an isolated situation. Once again thank you for staying with us.

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Sam on Jan 8, 2024
Dear Mercedes,Thank you for taking the time to send your review during your recent stay with us. We appreciate your feedback, and we look forward to welcoming you back again soon.

10/10 Excellent

IOAN FLORIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Sam on Jan 8, 2024
Dear IOAN,Thank you for taking the time to send your review during your recent stay with us. We appreciate your feedback, and we look forward to welcoming you back again soon.

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Sam on Jan 6, 2024
Dear Luis,Thank you for taking the time to send your review. We appreciate you very much and we can't wait for your next visit. Once again thank you for staying with us.

10/10 Excellent

Itamar Jusino

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Sam on Jan 6, 2024
Dear Itamar,Thank you for taking the time to send your review. We appreciate you very much and we can't wait for your next visit. Once again thank you for staying with us.

6/10 Okay

Narinder

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and friendly, and the breakfast was decent. The only downside was the uncomfortable sofa bed, which I don't think is suitable for sleeping. The parking was convenient as it was right in front of the building.
Stayed 4 nights in Dec 2023
Response from Sam on Dec 28, 2023
Hi Narinder,Thank you for taking the time to send your feedback during your recent stay with us. We would like to apologize for the inconvenience you experience for the sofa bed in your room. Please be assured that we will share your feedback with the Operational Leadership Team. Once again thank you for your staying with us.

4/10 Poor

Lily

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Sam on Feb 8, 2024
Hi Lily,Thank you for your taking the time to send your feedback. We appreciate you and we are very sorry to hear that you we did not meet your expectations. Please accept our sincere apology for the inconvenience you encountered. Once again thank you for staying with us.

10/10 Excellent

EUGENE

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff at checkin was very pleasant and knowledgeable
Stayed 1 night in Dec 2023
Response from Joshua C. on Dec 26, 2023
Dear Eugene, On behalf of the entire hotel team, I want to thank you for sharing about your positive experience while staying with us.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your response has been shared with front desk department as a way of celebrating the excellent experience we were able to deliver. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, comfortable beds. Location was perfect.
Stayed 1 night in Dec 2023
Response from Joshua C. on Dec 26, 2023
Dear Michelle,On behalf of the entire hotel team, I want to thank you for sharing your positive experience while staying with us in Tampa. We are thrilled that you enjoyed not only the location of our property, but were also able to have a comfortable and pleasant experience with our guest rooms. Your comfort and satisfaction is our number one priority! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

H K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sam on Dec 19, 2023
Hi H K,Thank you for taking the time to send your review during your recent stay with us. We appreciate your feedback, and we are looking forward for your next stay.

10/10 Excellent

Jessica

Stayed 1 night in Dec 2023
Response from Sam on Dec 19, 2023
Hi Jessica,Thank you for taking the time to send your review during your recent stay with us. We appreciate your feedback, and we are looking forward for your next stay.