Outdoor pool, open 8:00 AM to 7:00 PM, sun loungers

Reviews of Dusit Beach Resort Guam

4.5 out of 5
Dusit Beach Resort Guam
1255 Pale San Vitores Road, Tumon Bay, Tamuning

Reviews

8.4

Very Good

Rating 10 - Excellent. 360 out of 703 reviews" "
Rating 8 - Good. 196 out of 703 reviews" "
Rating 6 - Okay. 87 out of 703 reviews" "
Rating 4 - Poor. 35 out of 703 reviews" "
Rating 2 - Terrible. 25 out of 703 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice layout for the beach with a cool lil tiki style bar. I picked this hotel randomly to stay at and I was super happy.
Stayed 3 nights in May 2024
Response from Dusit Beach Resort Guam on May 25, 2024
Dear Travis - Hafa Adai! Thank you for choosing to stay with us at Dusit Beach Resort Guam. We appreciate your kind words and excellent rating! It’s great to hear that you loved our beach setup and Tabu tiki bar. We're delighted that your stay exceeded your expectations. We hope to have the pleasure of hosting you again in the future! Si Yu'os Ma'ase - Thank you.

6/10 Okay

RINAKO

Liked: Staff & service
Stayed 1 night in May 2024
Response from デュシットビーチリゾートグアム on May 23, 2024
RINAKO様 ー ハファデイ! この度はデュシットビーチリゾートグアムをご利用頂き誠にありがとうございます。更にご満足頂けるご滞在を提供出来るよう、サービス向上に努めて参ります。また具体的なコメントやご指摘がございましたらお気軽にお知らせ下さい。 次回のお越しをスタッフ一同心よりお待ち申し上げます。Si Yu'os Ma'ase - ありがとうございました!

10/10 Excellent

Nikolay, Thousand Oaks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the ocean. Rooms are large and modern.
Stayed 4 nights in Apr 2024
Response from Dusit Beach Resort Guam on May 14, 2024
Dear Nikolay - Hafa Adai! Thank you for choosing to stay with us at Dusit Beach Resort Guam. We are delighted you enjoyed the stunning ocean views and found our rooms spacious and modern. When your travels bring you back to Guam, can't wait to have you back for another awesome stay. Si Yu'os Ma'ase - Thank you.

10/10 Excellent

MAURICE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Dusit Beach Resort Guam on May 7, 2024
Dear MAURICE - Hafa Adai! Thanks so much for your kind rating. We are pleased that you enjoyed your stay at Dusit Beach Resort Guam, and hope that we will have the opportunity to welcome you again. Si Yu'os Ma'ase - Thank you.

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dusit Beach Resort Guam on Apr 22, 2024
Dear Lisa - Hafa Adai! Thank you for choosing to stay with us at Dusit Beach Resort Guam and taking the time to share your thoughts. We're disappointed to learn that your experience was not up to our usual standards. Your feedback is valuable to us, and we would appreciate it if you could provide more details about your experience. Feel free to let us know how we can improve further. We hope to have the opportunity to better serve you in the future. Si Yu'os Ma'ase - Thank you.

10/10 Excellent

Crawford

Liked: Cleanliness, staff & service, property conditions & facilities
Good view.
Stayed 1 night in Apr 2024
Response from Dusit Beach Resort Guam on Apr 18, 2024
Dear Crawford - Hafa Adai! Thank you for leaving a kind rating regarding your stay at Dusit Beach Resort Guam. I am pleased to see that you enjoyed the Tumon Bay view from our popular oceanfront room. We look forward to welcoming you again when travels next bring you to Guam. Si Yu'os Ma'ase - Thank you.

8/10 Good

TONG-CHIN

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Dusit beach is right in front of pool, it is possible to come and go between beach and pool. My kids loves and are willing to come back again. Breakfast is fresh and full of variaty. Fruits are fresh but not tasty unfortunately.
Stayed 3 nights in Mar 2024
Response from Dusit Beach Resort Guam on Mar 31, 2024
Dear TONG-CHIN, Hafa Adai! Thank you for your recent stay at Dusit Beach and for providing your valuable feedback. We're delighted that your family had a fantastic time enjoying the beach and pool facilities. Your comments about the breakfast highlight areas where we excel, and we're pleased to hear that you found it fresh and offering a variety of options. We apologize for any disappointment regarding the taste of the fruits; your feedback helps us fine-tune our offerings to better meet our guests' expectations. We appreciate your support and hope to have the pleasure of hosting you again soon! Si Yu'os Ma'ase - Thank you.

8/10 Good

Amy Laurie, Papillion

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful property and friendly staff
Stayed 4 nights in Mar 2024
Response from Ben Perera on Mar 29, 2024
Dear Amy,Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our property beautiful and that you encountered friendly staff during your stay.Providing exceptional service and ensuring our guests feel welcome and valued is our top priority, so it's incredibly rewarding to receive your positive feedback. We will be sure to pass along your kind words to our team members, as they work hard to create memorable experiences for our guests.We hope you had a wonderful time exploring our property and enjoying our amenities. Should your travels bring you back to our area, we would be delighted to welcome you back for another fantastic stay.Once again, thank you for choosing to stay with us, and we look forward to hosting you again soon!

6/10 Okay

Edward

Traveled with partner
I can give average rate only.
Stayed 3 nights in Mar 2024
Response from Ben Perera on Mar 29, 2024
Dear Edward,Thank you for sharing your feedback with us. We value all guest reviews as they help us identify areas where we can improve.We're sorry to hear that your experience with us was average. We strive to provide exceptional service and accommodations for all our guests, and we regret that we may have fallen short of meeting your expectations on this occasion.If there are specific aspects of your stay that you feel we could have done better or if there's anything we can do to make amends, please don't hesitate to let us know. Your satisfaction is important to us, and we welcome the opportunity to address any concerns you may have.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay
Stayed 6 nights in Mar 2024
Response from Dusit Beach Resort Guam on Mar 24, 2024
Dear Camille - Hafa Adai! We appreciate your 5-star rating on your experience at Dusit Beach Resort Guam. We are delighted to know that you had a pleasant stay with us. We look forward to welcoming you back! Again, Si Yu'os Ma'ase - Thank you.

10/10 Excellent

derek, las vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Have a water dispensary at the floor was very convenient. Nice and clean.
Stayed 2 nights in Mar 2024
Response from Dusit Beach Resort Guam on Mar 21, 2024
Dear derek - Hafa Adai! Thank you for choosing to stay with us at Dusit Beach Resort Guam. We appreciate your 5-star rating on your experience at the resort. Thank you and we hope to provide a more memorable experience on your next visit. Again, Si Yu'os Ma'ase - Thank you.

10/10 Excellent

JONGHWA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from 두짓 비치 리조트 괌을 on Mar 4, 2024
Dear JONGHWA - Hafa Adai! 두짓 비치 리조트 괌을 선택해 주셔서 감사드립니다. 저희는 고객님의 소중한 의견을 귀 기울일 수 있어 매우 기쁩니다. 머무시는 동안 평안하고 즐거운 시간을 보내시기를 바라며 도움이 필요하실 때에는 언제든지 저희를 찾아주십시오. Si Yu'os Ma'ase (감사합니다).

6/10 Okay

James, Saipan

Liked: Property conditions & facilities
Not enough capacity
Stayed 2 nights in Feb 2024
Response from Dusit Beach Resort Guam on Mar 4, 2024
Dear James - Hafa Adai! Thank you for your recent stay with us at Dusit Beach Resort Guam. I sincerely regret to hear that we fell short of your expectations in the mentioned areas. Your feedback is highly appreciated as it will help us improve and enhance our services for the future. Thank you for taking the time to share your thoughts with us, and we hope to have the pleasure of hosting you again in the future. Si Yu'os Ma'ase - Thank you.

10/10 Excellent

Andrew Thomas Edward

Stayed 5 nights in Feb 2024
Response from Dusit Beach Resort Guam on Mar 21, 2024
Dear Thomas - Hafa Adai! Hafa Adai! Thank you for choosing to stay at the Dusit Beach Resort Guam and for sharing your feedback with us. We are thrilled to learn you had a wonderful experience during your stay. We appreciate your kind words and look forward to welcoming you back to our resort soon! Si Yu'os Ma'ase - Thank you.

10/10 Excellent

Shayna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option on Guam
Excellent experience for last minute business trip.
Stayed 1 night in Feb 2024
Response from Dusit Beach Resort Guam on Feb 27, 2024
Dear Shayna - Hafa Adai! Thank you for the great review on the Dusit Beach Resort Guam. We are delighted to learn that your stay was excellent! Thank you for staying with us. We hope to welcome you back on your next visit to Guam soon. Si Yu'os Ma'ase - Thank you.

10/10 Excellent

Roselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Dusit Beach Resort Guam on Feb 13, 2024
Dear Roselyn - Hafa Adai! Thanks so much for your kind rating, we are thrilled to see that you enjoyed your stay at Dusit Beach Resort Guam. We certainly hope to welcome you again soon! Si Yu'os Ma'ase - Thank you.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, right on the beach, lots of shops and restaurants within walking distance. The only issue was our room was a partial ocean view with an overlook of the dock area. At 3:30 a.m. every morning the trash truck came by and dumped numerous trash cans for about 15-minutes. Other than that the place is great.
Stayed 6 nights in Jan 2024
Response from Dusit Beach Resort Guam on Feb 9, 2024
Dear James - Hafa Adai! Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay at our hotel and appreciated our prime beachfront location with convenient access to shops and restaurants. We, however, apologize for the exterior noise disturbance. Your feedback helps us improve for future stays. Thank you for choosing to stay with us at Dusit Beach Resort Guam. We hope another opportunity to host you again for a more seamless stay in the near future. Si Yu'os Ma'ase - Thank you

10/10 Excellent

Nikolay, Thousand Oaks

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax!
Stayed 6 nights in Jan 2024
Response from Dusit Beach Resort Guam on Jan 28, 2024
Dear Nikolay, Hafa Adai! Thank you for taking the time out of your day to rate/review your recent stay with us at Dusit Beach Resort Guam. We are happy to hear your experience was well received and look forward to servicing your stay with us once again in the future. Si Yu'os Ma'ase -Thank you.

8/10 Good

jennifer jane

Traveled with family
Liked: Amenities
Stayed 2 nights in Jan 2024
Response from Dusit Beach Resort Guam on Jan 23, 2024
Dear jennifer jane - Hafa Adai! Great to have you as our guest with us at the Dusit Beach Resort Guam. Thanks for the kind rating, and we hope you enjoyed a relaxing visit. We hope to welcome you again! Si Yu'os Ma'ase -Thank you.

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room (1521) was nice; however, it was next to the elevators and the noise was very noticeable from my room which made it at time difficult to fall asleep. Some areas that may need to be improved, is the water pressure, although it was good, it could be better.
Stayed 1 night in Jan 2024
Response from Dusit Beach Resort Guam on Jan 22, 2024
Dear Michael - Hafa Adai! Thank you for sharing your feedback with us. We're pleased to hear that you found the room to be nice. However, we apologize for any inconvenience caused by the noticeable noise from the elevators, affecting your sleep experience. We understand the importance of a restful stay and will look into ways to address this issue promptly. Your comment about water pressure is duly noted, and we appreciate your suggestion for improvement. We strive to enhance our guests' experiences, and your insights contribute significantly to that effort. If your travels bring you back, we would love the opportunity to provide you with a more comfortable and enjoyable stay. Thank you for choosing us, and we look forward to welcoming you again. Si Yu'os Ma'ase -Thank you.

6/10 Okay

HYUNSEOK

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 4 nights in Dec 2023
Response from 두짓 비치 리조트 괌을 on Jan 31, 2024
Dear HYUNSEOK - Hafa Adai! 두짓 비치 리조트 괌을 이용해 주셔서 감사합니다. 이번 방문에는 고객님의 기대를 완전히 충족시키지 못한 것 같습니다. 개선이 필요한 부분을 다룰 수 있도록 머무신 동안의 경험을 공유해 주시기를 부탁드립니다. 고객님의 소중한 의견에 귀 기울일 수 있기를 기대합니다. 부디 멀지 않은 미래에 다시 방문하시어 더 나아진 두짓 비치 리조트를 안내해 드릴 수 있는 있는 기회를 주시기를 기대합니다. Si Yu'os Ma'ase (감사합니다).

10/10 Excellent

chen

Stayed 3 nights in Dec 2023
Response from Dusit Beach Resort Guam on Jan 1, 2024
Dear chen, Hafa Adai! Thank you for staying at Dusit Beach Resort Guam. We are so happy to receive your very favorable rating and pleased that you enjoyed your time with us. Please keep us in mind when travels next bring you to Guam. Si Yu'os Ma'ase - Thank you.

10/10 Excellent

Stewart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Dusit Beach Resort Guam on Dec 31, 2023
Dear Stewart, Hafa Adai! Thank you for choosing to stay with us at Dusit Beach Resort Guam and for your generous rating. Thank you for your business and we look forward to hosting you again in the future. Si Yu'os Ma'ase - Thank you.

10/10 Excellent

Candice

Stayed 4 nights in Dec 2023
Response from Dusit Beach Resort Guam on Jan 17, 2024
Dear Candice - Hafa Adai! Great to find your favorable rating, and see that you enjoyed your visit. Thank you for choosing Dusit Beach Resort Guam, and we hope to welcome you again soon. Si Yu'os Ma'ase -Thank you.

10/10 Excellent

raul

Stayed 1 night in Dec 2023
Response from Dusit Beach Resort Guam on Jan 5, 2024
Dear raul - Hafa Adai! Thank you for the kind rating of Dusit Beach Resort Guam. We hope that your stay was most comfortable and enjoyable. We look forward to welcoming you again. Si Yu'os Ma'ase -Thank you.

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, staff & service
Service was outstanding however, my room was hot. I don't think the air conditioning unit was working properly. I ended up checking our early because the room was so uncomfortable.
Stayed 1 night in Dec 2023
Response from Dusit Beach Resort Guam on Dec 11, 2023
Dear Melissa - Hafa Adai! Thank you for sharing the experiences of your recent stay at the Dusit Beach Resort Guam. We were truly sorry to hear about the issues you experienced with the air conditioner during your stay and understand how important it is to have a comfortable and relaxing stay. Please know that your feedback has been shared with our team, and we are taking the necessary steps to address the issue. Thank you for staying with us and we hope to give us another opportunity to better serve you in the future and make your stay a truly memorable one. Again, Si Yu'os Ma'ase - Thank you.

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Dusit Beach Resort Guam on Dec 7, 2023
Hafa Adai! Thank you for rating your experience at the Dusit Beach Resort Guam. We strive to provide the best experience to all of our guests. Please feel free to contact us directly to provide information about your stay so that we may follow up accordingly. Again, Si Yu'os Ma'ase - Thank you.

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It’s my third or fourth stay and I keep coming back. Love the sunsets at Tabu beach bar.
Stayed 5 nights in Nov 2023
Response from Dusit Beach Resort Guam on Nov 16, 2023
Dear Benjamin - Hafa Adai! Thank you for your 5-star review! We're thrilled to hear that you've enjoyed multiple stays with us. The breathtaking sunsets at Tabu beach bar are indeed something special. We look forward to welcoming you back for your fifth stay and beyond! Again, Si Yu'os Ma'ase - Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2023
Response from Dusit Beach Resort Guam on Nov 16, 2023
Hafa Adai! Thank you for choosing Dusit Beach Resort Guam on your recent visit, and for taking the time to rate us. We look forward to welcoming you when travels next bring you to Guam. Again, Si Yu'os Ma'ase -Thank you.

6/10 Okay

Safely

Business traveler, Traveled with family
Liked: Staff & service, amenities
The room was not cold, it was too warm.
Stayed 1 night in Oct 2023
Response from Dusit Beach Resort Guam on Oct 24, 2023
Dear Safely- Hafa Adai! Thank you for choosing to stay with us at Dusit Beach Resort Guam. We are sorry to hear that the room temperature didn't meet your preferences. We sincerely appreciate your honest feedback, as it provides us with a valuable opportunity to enhance our overall service. We hope to welcome you back in the future, so that we can offer you a flawless visit next time.Si Yu'os Ma'ase - Thank you.

10/10 Excellent

KWANGSUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from 두짓 비치 리조트 괌을 on Oct 18, 2023
Dear KWANGSUN, Hafa Adai! 두짓 비치 리조트 괌을 선택해 주셔서 감사합니다. 귀하의 완벽한 평가에 감사드립니다. 저희 리조트가 마음에 드셨다니 정말 기쁘네요! 가까운 시일 내에 다시 뵙기를 기대합니다. Si Yu'os Ma'ase - 감사합니다

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, property conditions & facilities
great location!
Stayed 2 nights in Sep 2023
Response from Dusit Beach Resort Guam on Sep 25, 2023
Dear Keiko, Hafa Adai! Thank you for choosing to stay with us at Dusit Beach Resort Guam, and happy to hear that you enjoy our great location. We hope that we will have the opportunity to welcome you again one day. Si Yu'os Ma'ase - Thank you.

6/10 Okay

Gregory

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The rooms were great, the kids splash pool and adult pool was amazing. The staff at the pools were nice and informative about utilizing both hotels pools. The front desk staff and Palm café staff were not that welcoming. My kids and I are a big group so I guess it was inconvenient for them to tend to us. The foreign interns were amazing tbough. Extremely kind and courteous. Local staff was eh.
Stayed 2 nights in Sep 2023
Response from Dusit Beach Resort Guam on Sep 25, 2023
Dear Gregory, Hafa Adai! Thank you for sharing your experiences of your stay at the Dusit Beach Resort Guam. Our team is known to provide personable gracious hospitality with a Hafa Adai spirit for all our guests, and it's disappointing to learn that this was not your impression during your stay. We apologize that this was not the case. We are, however, delighted to hear that you enjoyed our fantastic rooms and had a great time at the kids' splash pool and adult pool. We appreciate your stay and hope to have the pleasure of welcoming you and your children back in the future. Si Yu'os Ma'ase - Thank you.

6/10 Okay

Hiromi

Traveled with family and small children
Liked: Cleanliness, staff & service
The shower head was unstable and the door can be disappeared in the door bag. You need to hook it to pull. Inside the room was clean. We loved their pool and private beach. You can spot various colorful tropical fish without diving.
Stayed 3 nights in Sep 2023
Response from Dusit Beach Resort Guam on Sep 22, 2023
Dear Hiromi, Hafa Adai! Thank you for taking the time to post your review. While we are happy to hear that you had a pleasant time at beach and our pool. It seems there were some issues. We apologize for those and hope you were not overly inconvenienced. We will do our best to resolve these issues and appreciate you notifying us. We look forward to hosting you again in the future. Si Yu'os Ma'ase - Thank you.

2/10 Terrible

Raymond

My air conditioner didn’t work the entire time. It was like sleeping in a sauna, my family didn’t enjoy the stay at all. Kids were too uncomfortable to sleep through the night because it was too hot.
Stayed 1 night in Sep 2023
Response from Dusit Beach Resort Guam on Sep 18, 2023
Dear Raymond, Hafa Adai, thank you for sharing your invaluable feedback regarding your experience at the Dusit Beach Resort Guam. We sincerely apologize that your family did not enjoy your stay. To alleviate your frustrations, our Operations Team has diligently addressed your needs and concerns. We understand that this may not eliminate your frustrations, but we hope it conveys our eagerness to attend to your needs. We do hope we may have the opportunity to welcome you again at some point, as we will make every effort to win back your confidence. Si Yu'os Ma'ase - Thank you.

6/10 Okay

Leona, Riverview

Liked: Staff & service
Parking garage: limited parking, not to mention the fact they had a parking attendant that had no sort of professionalism or organization. Room: the decor is clearly outdated, the bed was hard, the sheets were awful, and did I mention how they did not have an ironing board or an iron in the room. We called the front desk for an ironing board and iron… We were told that it would be right up. 40 minutes later, we still had not received either one of the two items requested. When we address the front desk personnel, they were like “oh I’m so sorry, we’ll make sure there’s one there in your room upon your return.” Dining: Overpriced. The food at the buffet was cold. Tthe food was not consistently replaced with fresh items. Staff: Friendly and respectful. The staff is clearly working with a subpar property, with what I would assume, limited resources
Stayed 2 nights in Sep 2023
Response from Dusit Beach Resort Guam on Nov 11, 2023
Dear Leona - Hafa Adai! Thank you for choosing to stay with us at Dusit Beach Resort Guam. I appreciate both your compliments and the concerns you've raised, as they help us in our continuous efforts to improve our services and facilities. I'm glad to hear that you found our staff to be friendly and respectful. However, I sincerely apologize for the issues you experienced with parking, room amenities, and dining. Your comments have been well noted, and we will use them to make necessary improvements. I hope that you might consider visiting us again in the future so that we can provide you with a more satisfying experience. If you choose to return, please don't hesitate to reach out to us directly with any specific requests or concerns you may have. Thank you for taking the time to share your thoughts. Again, Si Yu'os Ma'ase - Thank you.

6/10 Okay

Brandon

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Dusit Beach Resort Guam on Aug 23, 2023
Dear Brandon, Hafa Adai! Thank you for selecting Dusit Beach Resort Guam as your home away from home. We regret to hear that your stay did not fully meet your expectations. We apologize for any shortcomings on our part and sincerely hope to have a chance to restore your trust. If you plan to be in town on your next visit, please feel free to contact us. Once again, Si Yu'os Ma'ase - Thank you.

2/10 Terrible

Kyoung

Disliked: Staff & service
Customer service staff are not guiding you properly.
Stayed 4 nights in Jul 2023
Response from Dusit Beach Resort Guam on Aug 4, 2023
Dear Kyoung, Hafa Adai! Thank you for choosing to stay at Dusit Beach Resort Guam. I sincerely apologize for the issue you encountered with our service agent. Please accept our apologies for any inconveniences caused. We are committed to enhancing our guidance to ensure a more satisfactory experience in the future. We hope for the chance to welcome you back and regain your confidence. Once again, Si Yu'os Ma'ase - Thank you.

8/10 Good

Sally

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Not enough parking. Staff was awesome. Check in was fast and easy. Housekeeping needs a little help. I had room clean every 3 days. Seems like they made the bed and empty the garbage and that’s it. Lots of restaurants to chose from, but closes by 9 pm. Bar closes at 10. Pool closes early too, but the beach is just a few steps away. I booked for 1 king size partial view of the ocean, it’s not the best view, I guess I should have booked for 2 queen size beds to get the better ocean view. There’s a little laundry mat that is shared with the other hotel.
Stayed 14 nights in Jul 2023
Response from Dusit Beach Resort Guam on Jul 27, 2023
Dear Sally - Hafa Adai! Thank you for choosing to stay with us at Dusit Beach Resort Guam and for your valuable feedback. We apologize for any inconvenience you experienced. Rest assured, we'll work on improving our housekeeping services. We appreciate your stay and hope to welcome you back for a better experience soon! Si Yu'os Ma'ase - Thank you.

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Dusit Beach Resort Guam on Jul 17, 2023
Dear Albert, Hafa Adai! Thank you so much for taking the time to post your review of our resort with a perfect score! We truly appreciate your business and your kind feedback. We are delighted that you chose to stay with us at Dusit Beach Resort Guam, and we look forward to your return to our resort. Once again, Si Yu'os Ma'ase - Thank you.

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Dusit Beach Resort Guam on Jun 5, 2023
Dear Crystal, Hafa Adai, Thank you for your recent visit, though we are sorry to see your unfavorable rating. We sincerely apologize for any service lapses you may have experienced and we regret that did not meet your expectations. Please contact us if you will grant us another opportunity to welcome you again so that we may earn back your confidence and trust. Si Yu'os Ma'ase -Thank you.

8/10 Good

hyejin, calgary

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to family stay.
Stayed 3 nights in May 2023
Response from Dusit Beach Resort Guam on May 11, 2023
Dear Hyejin, Hafa Adai! 두짓 비치 리조트 괌을 선택해 주셔서 감사합니다. 좋은 평가를 받게 되어 매우 기쁩니다. 머무시는 동안 평안하고 즐거운 시간 되시기 바라며, 도움이 필요하시면 언제든지 연락주시기 바랍니다. Si Yu'os Ma'ase (감사합니다.

8/10 Good

Katsuhiko, Tokyo

Traveled with family
Liked: Cleanliness
One of the best located hotels in Guam.
Stayed 3 nights in May 2023
Response from Dusit Beach Resort Guam on May 7, 2023
Dear Katsuhiko, Hafa Adai! Thank you for choosing to stay with us at the Dusit Beach Resort Guam and for taking the time to complete a review. Glad to hear that you enjoyed our great central location. Our location is very convenient to get around on foot. We hope to see you for a future stay. Again, Si Yu'os Ma'ase - Thank you.

8/10 Good

Carolyn Santos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved that there was a live band every night. We also loved the pool amenities. The convenience of the washer and drier already having its soap and softner in it was a plus!!!
Stayed 10 nights in Apr 2023
Response from Dusit Beach Resort Guam on Apr 29, 2023
Dear Carolyn, Hafa Adai! Thank you for choosing the Dusit Beach Resort Guam as your home away from home and for sharing thoughtful feedback on your experience! We are very pleased to know you loved the nightly live entertainment and our facilities. We look forward to welcoming you again near future. Again, Si Yu'os Ma'ase - Thank you.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few steps away from the beach! Good location, and friendly staff. We've enjoyed the clean beach and great pool as well.
Stayed 1 night in Mar 2023
Response from Dusit Beach Resort Guam on Apr 21, 2023
Dear Jennifer, Hafa Adai! I am delighted to hear that you enjoyed our centralized location in the heart of Tumon! I am also happy to hear that our Dusit Beach Resort Guam familia was able to share their warm Hafa Adai spirit with you! They are truly what makes our resort special. We hope to welcome you again when travels next bring you to Guam. Si Yu'os Ma'ase - Thank you.

8/10 Good

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Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a shame that the soundproofing is not good
Stayed 3 nights in Apr 2023
Response from Dusit Beach Resort Guam on Apr 14, 2023
Hafa Adai, Thank you for staying with us at the Dusit Beach Resort Guam and for taking the time to complete a review. We will be sure to improve soundproofing in the subsequent renovation of the guestrooms. We hope that we will have the opportunity to welcome you again. Si Yu'os Ma'ase - Thank you.

4/10 Poor

Maryann

Stayed 1 night in Mar 2023
Response from Dusit Beach Resort Guam on Apr 20, 2023
Dear Maryann, Hafa Adai! I am so sorry to find your poor rating regarding your recent stay. Though lacking details, it is clear that you did not enjoy your visit. I deeply apologize for any service lapses or inconveniences that you may have encountered. Should your travels bring you back to Guam, I do hope we may have the opportunity to welcome you again at some point, as we would make every effort to win back your confidence. Si Yu'os Ma'ase - Thank you.

8/10 Good

Sylvie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING beach and pool area - resort is adjacent to Dusit Thani sister resort which offers many dining options. Resort is conveniently located next to many shops and restaurants and has on site car rental agency and plenty of parking. It is about a 10-minute ride to the airport
Stayed 4 nights in Mar 2023
Response from Dusit Beach Resort Guam on Apr 6, 2023
Dear Sylvie, Hafa Adai! Thank you for choosing to stay with us at Dusit Beach Resort Guam and for your comment in regard to the location of our resort. Being located in the heart of Tumon, our guests find it easy to explore the area on foot. Thank you for staying at the Dusit Beach Resort Guam and we hope to see you again soon! Again, Si Yu'os Ma'ase - Thank you.

10/10 Excellent

Nara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from 두짓 비치 리조트 괌을 on Apr 6, 2023
Dear Nara, Hafa Adai! 두짓 비치 리조트 괌을 선택해 주셔서 감사드립니다. 저희 리조트가 마음에 드셨다니 매우 기쁩니다! 가까운 미래에 다시 고객님을 환영할 수 있기를 기대합니다. Si Yu'os Ma'ase - 감사합니다.

8/10 Good

Mallory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are friendly and amazingly accommodating. The resort was extremely overpriced as my room did not have consistent AC and they wanted to charge me $80 for a shuttle to the airport 2 miles away. My daughter (6) did the kids club 2x and loved every minute of it. There wasn’t a single instance that I felt unsafe traveling alone with my daughter. I would absolutely recommend it.
Stayed 2 nights in Mar 2023
Response from Dusit Beach Resort Guam on Apr 6, 2023
Dear Mallory, Hafa Adai! Thank you for choosing to stay with us at Dusit Beach Resort Guam and recognize our hosts’ friendly service, they take great pride in fulfilling and striving to exceed our guest's expectations. We hope to see you again in the future! Si Yu'os Ma'ase - Thank you.