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"Great location and very helpful staff. They even noticed my wife's birthday date in her passport and brought her a cake! So sweet!"

"Friendly staff, always smiling and helpful. The property is in a great location. Very nice accommodations"

"Magnificent views , welcoming friendly staff, rooms were luxurious and immaculate! Spa staff very knowledgeable and the restaurant chefs were fabulous - everything from the buffet breakfast to main meals were delicious. Will definitely be visiting again!"

"Everything was amazing. Beautiful resort and the staff are top notch. "

"beautiful scenery and green lush plantation around the hotel. My kids enjoyed the pool, great selection for buffet. excellent customer service and centrally located in Ubud."

"I had an amazing stay! The staff was very helpful, given that I arrived past midnight. The hotel was beautiful, the food was really good and so were the massages. Their location is the icing on the cake, walked for a little bit and was at the beach! Excellent in every way, will definitely come back! Terimakasi! "

"This is a small hotel out of the centre of town but only a short gojek ride to museum etc. The outstanding feature of this hotel is the staff - always smiling, pleasant and keen to help. The restaurant is perfectly adequate and the pool area not too noisy. The room, although spacious, cool and comfortable, lacked a view ( ground floor ), looking out onto a wall and a few plants. This may be better upstairs so suggest checking first if this is important. "

"Staff were extremely kind and welcoming. We were truly pampered. Top notch. The lodge and grounds were more than we could have hoped for! Our park view room had a superb view! We could hear the elephants exhaling deeply as they were waking up in the morning as if we were having a sleep over! My son loved every moment and didn’t want to leave. Can’t say enough good things. Do not miss this. Best experience on the island in 4 weeks of travel over 2 trips. I would liken the staff service here to staying at Aman resorts - truly pampered."

"I recently stayed at The Westin Resort & Spa Ubud, Bali, and it was a fantastic experience—especially for a first trip to Bali. Since it was my first time visiting, I chose Westin for the comfort and reliability, and it definitely delivered. The property is beautiful, and the location in Ubud is peaceful and scenic. The infinity pool is stunning, and one of my favorite parts of the stay was the food—especially the healthy options and their ginger shots, which I absolutely loved. The staff were exceptional throughout my stay. I had to request a room change on the first day, and they handled it immediately and smoothly, which I really appreciated. One small note—the hotel is listed as walking distance to some places on Expedia, but in reality, you’ll likely need transportation. That said, everything is still relatively close and easy to reach. Overall, I truly enjoyed my stay. If you’re looking for a safe, comfortable, and wellness-focused place in Ubud, I would highly recommend The Westin. "