"My husband and I stayed here for 2 nights while visiting New York for a concert and I can definitely say this hotel was top tier! The property was extremely clean, the staff were phenomenal especially Carlos at the front desk, upon arrival he gave us complimentary early check-in, he thoroughly explained everything and was extremely professional and pleasant. All of the staff that we came in contact with were of the staff were pleasant and willing to assist . The hotel is a diamond in the ruff as it sits in the middle of a South Bronx neighborhood that may not be pleasantly looking; but, was most definitely safe we felt comfortable walking the neighborhood day and night. There are a variety of food places around and close to the subway. I would 1000% stay here again!!!"