"Exceptional stay — the best of our Morocco trip
We stayed here from May 13–15, 2026, and had an excellent experience. This was the best hotel stay of our entire Morocco trip (Marrakech, the Sahara Desert, Fes, Chefchaouen, Tangier, and Casablanca).
Our deluxe suite on the first floor was huge, elegant, and full of character. The ceiling must have been at least 15 feet high, which made the room feel grand and beautiful. The bedroom, separate living room, and antique-style bathroom were all very spacious, and the suite even had a charming loft area on the side.
What impressed us most, though, was the outstanding service. Mahmoud was truly wonderful. You can feel that he is genuine and takes real pride in his work — it is clearly not just a job for him. He loves what he does and helped us better understand the city, the culture, and the local way of life.
One especially memorable example was when I realized I had left my belt behind. Mahmoud checked the cost of different options and suggested that using Morocco’s fast delivery service would be the best way to get it back. He arranged the delivery and even communicated with locals in Arabic to make sure everything was handled properly and delivered to me befoire handing back to NY.
Overall, this was a very, very impressive stay. The room was beautiful, the property had great character, and the service was exceptional. I would highly recommend this hotel to anyone traveling in Morocco."
"Riad Fes Maya is a stunningly beautiful building. The room we had was ornate and spacious, but dark. Natural light filtered in from the courtyard at the expense of privacy, a concept implicitly understood by the other guests. We enjoyed dinner on the rooftop deck twice during our stay and found breakfasts enjoyable as long as we could stay out of the hot late May sun and out of the glass enclosed room where most guests sat. Staying here in late spring was a constant challenge to stay cool.
The woman running the Riad, Sama, is pleasant but not always helpful, despite her well-meaning efforts. The Medina tour she arranged was free but consisted in substantial part of visits to shops where pressure to buy goods was palpable. She told us the Medina was gated and closed at 7 pm each night preventing anyone from entering or leaving, which was not true, as we has dinner inside it our second night, escorted to and from another riad by a bellboy. Our departure to another hotel in time for a rendezvous at 9 am was nearly missed, despite being reserved ~3 months in advance, due to understaffing.
All in all we enjoyed our stay as a bit of an adventure. Hearing the call to prayer on the rooftop deck from mosques all across the Medina was an experience not to be missed."
"This is a gorgeous riad. The ground floor rooms are beautiful as well as the inner garden. The rooms and common spaces are very clean. The rooftop is very pretty.
The breakfast is Ok, including fruits, bread and pancakes.
There was a problem with the piping when I was there and I had to insist quite a bit to get a new room because I was offered to stay in the room while using a common bathroom in the hallway, which was suboptimal for many reasons. Having to insist was disappointing. I was eventually given a new room."
"Our room was perpetually damp. The sheets and the pillow were always damp. The AC seemed to not work or help with the problem (although we didn’t ask about fixing it bc it took a while to realize the problem). The fan in the bathroom didn’t help much either. The room was only turned over once on our last day. Towels were worn out and yellow. The owner was kind of awkward and made some weird comments. The man at reception all the time was very nice and accommodating. The terrace also had no lounge chairs or shade, simply just a couple chairs and tables. Only saving grace is the breakfast which was great (apart from a stray hair found in the food on day 1). The courtyard was very beautiful and the location is very central but quiet."
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