Madeley Court Telford Hotel by Belvilla

Property class: 3

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Consider a stay at Telford Madeley Court and take advantage of a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, PRIORY RESTAURANT, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and conference space.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
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About the neighborhood

Located in Telford, Telford Madeley Court is in a rural area and on a lake. Blists Hill and Ironbridge Gorge are local landmarks, and travelers looking to shop may want to visit Maws Craft Centre and Telford Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at New Bucks Head Stadium or Castlecroft Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Telford travel guide
Map
Castlefields Way, Madeley, Shropshire, Telford, England, TF7 5DW

What's nearby

  • A riverside town with colorful buildings, a bridge, and lush greenery.
    Ironbridge Gorge
    2 min drive - 1.7 km
  • Telford Snowboard and Ski Centre
    1 min walk - 0.0 km
  • Abraham Darby Leisure Centre
    3 min drive - 2.3 km
  • Telford Golf Club
    5 min drive - 3.1 km
  • The International Centre
    10 min drive - 8.0 km

Getting around

  • Oakengates Station
    12 min drive
  • Birmingham Airport (BHX)
    73 min drive

Restaurants

  • Hazel's Kitchen
    4 min drive
  • Foresters Arms
    13 min walk
  • HOME Coffee House & Bistro
    5 min drive
  • KFC Telford - Madeley Court Way
    10 min walk
  • Cuckoo Oak
    17 min walk

About this property

Madeley Court Telford Hotel by Belvilla

  • Hotel by the lake
  • Take advantage of a terrace, a garden, and dry cleaning/laundry services at Telford Madeley Court. The on-site restaurant, PRIORY RESTAURANT, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
  • You'll also enjoy perks such as:
    • Free self parking
    • Buffet breakfast (surcharge), a front-desk safe, and a TV in the lobby
    • Meeting rooms, smoke-free premises, and free newspapers
  • Room features
  • All guestrooms at Telford Madeley Court offer thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi.
  • Other amenities include:
    • Bathrooms with shower/tub combinations and hair dryers
    • Plasma TVs with satellite channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Frequently asked questions

Is Telford Madeley Court pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Telford Madeley Court?

Check-in start time: 2 PM; Check-in end time: 12:30 AM. After-hours check-in is not available.

What time is check-out at Telford Madeley Court?

Check-out is at 11 AM.

Where is Telford Madeley Court located?

Situated on a lake, this hotel is within 1 mi (2 km) of Telford Snowboard and Ski Centre and Abraham Darby Leisure Centre. Ironbridge Gorge and Telford Golf Club are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Madeley Court Telford Hotel by Belvilla Reviews

7.4

Good

7.6

Cleanliness

8.2

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 82 out of 352 reviews
Rating 8 - Good. 145 out of 352 reviews
Rating 6 - Okay. 61 out of 352 reviews
Rating 4 - Poor. 49 out of 352 reviews
Rating 2 - Terrible. 15 out of 352 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Appalling room

We had a terrible stay at this hotel and had to leave a day early. The road way to the hotel is appalling and full of pot holes. On arrival at reception the receptionist was pleasant, we then got to our room, even before entering you were hit by the smell of damp and mould, we entered the room and straight away had to open windows because of the smell. We then had to kill numerous spiders and upon looking in the bathroom we were greeted by mould around the bath and on the light fitting, the tv didn’t have a remote so we couldn’t watch that. We approached reception and were told that because the hotel was full we couldn’t be moved. On speaking with several other residents they informed us of the same thing. Having had covid and being left with severe respiratory issues ( as well as having a young family) we had to use the room for the night which made us all feel unwell and our clothes stink of damp and mould. The following morning we checked out( this was due to the appalling state of the room). My respiratory problems have been made worse due to the damp and general uncleanliness of this room Never ever stayed anywhere so bad
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, staff very professional made us welcome
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness
Nice castle,but bedroom didn t match photos.Expected to be on the castle not in the modern wing... Buffet ok but not Amazing...
Stayed 5 nights in Aug 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
At first glance this is a beautiful setting and the initial impression of a modern interior sets high expectations. Those expectations were let down by the room & staff. Room: not cleaned properly (clothes from previous occupant not removed from cupboard; pill blister pack found under bed sheet) - we cannot be sure the room was cleaned to Covid standards; unsympathetic staff who need training in client services & record keeping. Will not recommend to others and will not visit again.
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Great experience. Very friendly staff and covid safe. Only stayed one night as travelling on. Food was lovely and breakfast was hot and everything well cooked. Now we know it's there, very happy to stay again in the future.
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Exteria facard of the building is lovely. The guest rooms need to have money spent on them. Could employ a better housekeeper who would ensure the rooms were cleaned properly. Breakfast was okay but only just warm. Not much selection if you didn't want a full breakfast
Stayed 2 nights in Aug 2021
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
I booked a Superior Double Room the photos at booking showed a High Ceiling Room, Grand Four Poster Bed Open Fire and Deluxe Bathroom, What you get is an Attic Room with the softest singular most uncomfortable poor quality double divan bed with badly fitted sheet, no bedside tables and a scruffy bathroom. Very disappointing and bad in fact shocking value for money. Don't get ripped off stay somewhere else!
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very tired hotel

Very tired hotel. We were located here as we were double booked in our chosen hotel. Grounds & outside very impressive, but once inside, rooms very dark and dusty, furniture very old, showers not working properly, water stained ceiling, thin towels, chipped bath. We made the most of our stay, but not recommended & will not be returning.
Stayed 4 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Have stayed here a few times now, rooms are always clean and comfortable.
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired and low star rating hotel

Where do we start. A very low three star rating. Dirty, ripped seats on chairs, food thrown down on table, service not knowing what was on menu, steak as tough as boots served with oven chips, fruit cocktail from a can for breakfast…just lazy cooking. We couldn’t wait to get away and would not recommend or stay again. The reception staff and bar were rushed off their feet, pleasant enough and changed our room on request as we had no shower. The Manor House was nice in parts and expected given its age but the hotel could do with some serious money spent on it. Not working £50 a night let alone £102!!!
No excuse leaving a chair in this state in the room!!
Dirty and rusty
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family room was a reasonable size with ample space for the three of us. The staff on arrival were very nice and reasonable safety measures in place due to the current situation.
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
The room was poor the shower was held together with duct tape Mould around the tiles We came for a nights stay for a family gathering in the area Thank goodness we only had to stay one night The building is stunning from the outside however the room we were allocated was sub standard unclean and not maintained at all I would not recommend this hotel and I certainly would never book again
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointing for the price

My room was in the 'new' part of the building. The bed (kingsize) was two singles pushed together, these two singles were different heights and had completely different mattresses so I was effectively on a single bed. There was considerable mold in the bathroom and dirt in the wardrobe, one of the bathroom lights was broken and had a strobing effect. The room had clearly been amateurishly repainted without removing any fittings as everything had white paint splatter on it. The area is noisy at night due to youths riding dirt bikes round the field at the back of the hotel (this happened two nights out of three). The staff were very pleasant and helpful but clearly run off their feet with the receptionist having to help serve breakfasts. The old hall is beautiful historic building. Overall the hotel is 'ok' but not what I would expect for the price and the three star rating. Having stayed here before this has gone down hill fast since being sold by Mecure.
Stayed 3 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay Clean plenty if room breakfast lovely Evening meal not so nice Frozen fish and chips Staff friendly and helpful Would stay again
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madeley Court Hotel

Excellent hotel, really good value for money. Loved the setting and the fact it is an old priory with much of the original building and artefacts still intact .
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
It is a beautiful building in a beautiful setting. The staff were great, the dinner excellent. Nothing was a problem. The only comment I would make, is that the company need to invest in the driveway. There are drops on either side of the narrow tarmac strip, which itself has several pot holes. One day someone will break a spring, and it will cost the hotel money!
Stayed 1 night in May 2021
Verified review

6/10 Okay

Liked: Cleanliness

So wanted it to be great but sadly disappointing!

This hotel could be so fabulous. This is our second stay as its the most convenient to family living close by. After our first stay we said we'd never stay there again as we had a list of complaints. I spent a good hour going over these with a very lovely acting manager who promised to pass them on but never heard a word from anyone. Decided to give it another go thinking we may have just been unlucky. 1 towel on arrival so had to request more. Hairdryer literally blew up - flames/smoke - (presumably not PAT tested) so had to request a new one. Duvet about 30cm too small for the cover. Said it provided breakfast but this turned out to be a brown paper bag full of sachets/cartons etc. No explanation why restaurant was closed for breakfast when it was open later in the day. Damp smell in hallway. The whole place needs some tlc, some scented diffusers, some general maintenance and paint here and there to make it better. Staff need training in customer service as so half hearted. Mercure Management really need to visit as have stayed at several Mercure Hotels and this one is letting down the company name.
Stayed 2 nights in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice peacful place to stay ...rooms are comfy and clean ....needed extra towels which were bought to our room ....i would stay again
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graham was there to cater for all our needs, very polite and friendly.
Stayed 1 night in Feb 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and building warm rooms but the whole place needs money to upgrade
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Lovely Grounds and building

Although the location and the staff are lovely, room 36 was very disappointing. We smelled humidity from the corridor, and we felt and smelled it in the room. Moreover the mattress was either very just uncomfortable or very old. Other than these issues, dinner and the rest of the hotel and grounds were lovely.
Stayed 1 night in Sep 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

We had 3 rooms in total one wasn’t cleaned, bin full toilet not flushed. Rooms very dated furniture tired or broken. The young receptionist guy was friendly but other staff miserable. Breakfast was cold. Table in bar broken.
Stayed 2 nights in Sep 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dissappointing and Dilapidated

Ended up checking out and going home almost as soon as we'd checked in. Dirty, tired, stuffy, ugly, smelly rooms (we changed but it was no better). The staff were apologetic and understanding, at least.
Stayed 1 night in Aug 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Property did not have bar or restaurant operating, it was very dusty and unclean. The website did not mention the reduced service. Staff were not all in uniform, poor impression given.
Stayed 3 nights in Aug 2020