The Citadel Tours

Everyone was super helpful and kind and our room was lovely. Very clean. Nice breakfast and decent spa experience!

This hotel was really nice. It was clean all around & had a lovely atmosphere. The staff were nice and helpful. Breakfast was nice with a wide variety. The adults only pool area on the roof was a pleasant surprise and was so nice. The only downsides for me were that the mini fridge in our room did not keep our items cold enough. And breakfast is stated to end at 11am, but we were asked to leave by 10.15-10.30 so they could prepare for lunchtime. Otherwise, we enjoyed our stay and would definitely come again.

We overall had a good experience. Every restaurant was buffet-style, but there was a great variety and the quality was consistently very good. The all-inclusive package offered plenty of choices, and having easy access to the beach directly across the street was a big plus. Beach rentals were reasonably priced at €20 per day for two loungers and an umbrella.There were a few inconveniences that future guests should know about. Pool towels require a €10 cash deposit each, and the reusable plastic cups required around the pool require a €2 deposit. Both deposits have to be handled at the gift shop, which is inconvenient since there's often a long line.The adults-only pool was nice and included a swim-up bar, but one rule seemed odd—you can only drink your beverage while sitting at the bar or around the edge of the pool, not while standing or floating in the middle of the adults-only pool.Families with young children should know there is only a small indoor playground/jungle gym. There isn't an outdoor playground or open area where kids can run around. The air conditioning in the rooms was much weaker than what we're used to in the U.S., and the rooms often felt warmer than we'd like, especially at night. Another minor issue was that ice was difficult to get and water from the filling stations was on a warmer side, even the cold one lolOverall, this is a good all-inclusive resort with excellent food, a convenient beach location.