2/10 - 너무 별로예요
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2019년 8월 10일
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Watch out! Bloody racists and rude receptionists!
I have stayed a lot of hotels, but this hotel's receptionist is the most nauseating. Though I wanted to stay more and have breakfast, after experiencing bloody receptionist's behavior, I changed my mind. Receptionist Dar**l(who was wearing black clothes not Carlton Beach Uniform), said rudely, "there is no Superior room Sea view for you."
Even though I payed more money for a Superior room Sea view when I booked the room, she just said "No, No, I said there is no room for you. Just stay normal Superior room." Surely I asked "Would you please let me check the confirmation?", but she said "No, I told you. There is no room for you! If you really want, I can issue some receipt after check-out." After experiencing this terrible situation, I talked with my lawyer about this. Later, a receptionist who is apparently a gentleman, solved this problem, but still I am shocked and traumatized. I am firmly of the opinion that this hotel must fire that horrible racist receptionist.
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2019년 8월에 1박 숙박함