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Reviews of Holiday Inn Hotel & Suites Tianjin Downtown, an IHG Hotel

4 out of 5
Holiday Inn Hotel & Suites Tianjin Downtown, an IHG Hotel
No. 26 Changjiang Road, Nankai District, Tianjin, Hebei

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the downtown area. Loved it!
Stayed 1 night in May 2024
Response from Jack on May 14, 2024
Dear guest:Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely,General ManagerJack Zhao

10/10 Excellent

Martina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in downtown.
Stayed 1 night in May 2024
Response from Jack on May 14, 2024
Dear guest:Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will back soon.Sincerely,General ManagerJack Zhao

10/10 Excellent

Meishan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 2 nights in Nov 2023
Response from Jack on Nov 21, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,General ManagerJack Zhao

10/10 Excellent

Bohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from Jack Zhao on Sep 15, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.We hope you will visit us again. Sincerely,General ManagerJack Zhao

8/10 Good

Roberto

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Richard Change on Oct 15, 2020
非常感谢您选择入住我们酒店，也谢谢您的点评，期待您的下次入住！ 常伟 酒店总经理

10/10 Excellent

Ivy, Pennsylvania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property. Clean and modern. Convenient location near Tianjin University
Stayed 2 nights in Jan 2020

10/10 Excellent

Mugi, Mongolia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location is not good, not convenient, not metro station nearby
Stayed 1 night in Nov 2018
Response from Eileen on Jan 3, 2019
Warmly greeting from Holiday inn & Suites Tianjin Downtown hotel, From Haiguangsi Station by texi to our hotel arround 5 minutes

8/10 Good

Jun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Jack Zhao on Jan 18, 2023
尊敬的宾客您好，谢谢您的好评。我们会一如既往的为每一位宾客提供优质服务。期待您的再次入住！酒店总经理赵谙

10/10 Excellent

Yige

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Jack Zhao on Sep 27, 2021
尊敬的客人，谢谢您的10分好评，期待您的再次入住！赵谙 酒店总经理

8/10 Good

Verified traveler

Business traveler
Disliked: Cleanliness
추천안함.
주변에 편의점, 맥도널드, 스타벅스등 편의시설은 많음. 환경은 좋으나 객실 바닥 청소상태는 매우 실망함. 특히 바닥, 카펫은 엉망임. 바닥청소는 신경을 아예 안쓰는듯.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021
Response from Jack on May 17, 2021
尊敬的客人，谢谢您的点评

10/10 Excellent

TATSUYA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Jack on Apr 14, 2021
尊敬的客人，谢谢您的好评。我们会一如既往的为每一位宾客提供优质服务。

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
一次非常糟糕的入住体验
做为白金会员，我住过IHG旗下数十家酒店，这家是印象最差的。总共住四晚几乎每天都有问题，前两天是没有空调，可能临近国庆节天气不太热，酒店关了中央空调，可是房间几乎无法通风，晚上热得睡不好。后面两天又有空调了，估计是住客抱怨太多又开了吧。还有一天我们一早出去，中午两点多回酒店，房间没有打扫，问前台竟然说我们没有打电话跟前台说要打扫，也没有挂清洁客房的牌子（可是我也没有挂请勿打扰），当时有点震惊，这是什么奇葩酒店？难道不是默认每天打扫吗？
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很滿意
很好的體驗酒店很舒適 空間很大夠光線 因為是中央暖氣 夜晚太熱太乾燥 酒店很貼心送來了冰 降降溫 還有加濕機 都很好 不過距離地鐵站要走十五分鐘 提很多行李就call車會方便很多
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
部屋は広く快適でした。2000円くらいでバイキング形式で食べることができるのも良かったですし、料理も美味しかったです。不満点はお風呂がシャワーだけな点です。
Stayed 6 nights in Aug 2019

10/10 Excellent

Hongshu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Shih-kai

Liked: Staff & service
Disliked: Cleanliness, room comfort
施工及打掃問題
這次運氣不好，遇到飯店裝潢，一共換了3次房間，前兩次是施工聲音很大，第三次是房間飄進來嚴重的油漆味（房間窗戶還壞了，不能透風）...第四個房間就稍微好一點。 之後遇到幾個問題，打掃人員把我自己帶的牙刷給丟了（顏色與樣式跟房間提供的非常不同）也沒有提供牙刷...棉花棒用了也沒有補...都要打電話請他們送來...飯店的水龍頭出來的水是黃色的，地板也有灰塵，黑襪子都髒掉，特別請打掃來拖地板才乾淨。其餘的都還行...服務端不錯，態度也很好，處理事情也很及時。
Stayed 5 nights in Dec 2018
Response from Eileen on Jan 3, 2019
感谢您选择融侨套房假日酒店，我已经基本每个房间放了空气净化器在里面了，期待您的下次光临