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"Está muy bien ubicado y si quieres una experiencia que se adecúe al sitio en el que te encuentras es ideal, le hace falta un poco de mantenimiento "

"Isolated deserted hotel from the 1960s looks like it’s falling apart. Location on Expedia listing is misleading - it is 2km scary switchbacks poor road up a hill from where it is shown. Got food poisoning from restaurant "

"Very helpful and friendly staff available to book last minute excursions and provide recommendations, including dealing with a flat tire. Breakfast was delicious. Walking distance to restaurants in Santa Elena and short distance to many activities in the Monteverde area. Highly recommend."

"Clean, friendly, great amenities! "

"Excellent service, beautiful views, wonderful food and plenty of activities to keep you busy for days. The staff make this place exceptional. Extremely kid friendly. We were there in high season and it never felt overcrowded. The views though. Breathtaking. Worth every penny!!! "

"Booked a “premium suite” and paid a premium price for a suite that has no dedicated shower. The shower is a handheld inside a huge jacuzzi tub with no shower curtain! Your bathing options are to fill and drain an enormous spa size tub or slip & slide on uneven jacuzzi seats spraying water everywhere. The hotel response “you booked a jacuzzi suite”. Apparently not an issue they fail to mention the suite has no shower. The grounds are nice but the rooms and resort are dated and frankly this “premium” suite and tub/shower is a joke. Management called to offer a different room at 8pm on our last night … a but late. Friends traveling in our group had a similarly dated non-premium suite … but at least their unit had a proper shower! This is a 3 star resort at best and if you like a shower be sure to confirm what you’re getting or better yet stay elsewhere."

"Staff were nice, room was not the best. Bathroom ceiling full of mildew. I did mentioned it to the staff, stated that they are working on it. "

"The resort was beautiful. Rooms are amazing. Breakfast included was very delicious. Hot springs were amazing at the end of a long day hiking at the nearby parks and recreations. Overall, just wonderful!!"

"Beautiful resort. The staff was amazing! They greeted us by name every day! The food, OMG! I’ve never seen a better breakfast buffet. Everything was extremely clean. The hot springs are amazing! One of the best resorts I’ve stayed at. "