“We showed up and the room was not ready or cleaned. It looked like someone had just left. We reached out over and over to the staff and they kept making promises they did not keep. I was even hung up on. Overall this was the worst experience of my life with this type of stay, which was not cool seeing as the entire Holiday weekend stay was setup as a surprise/gift for my wife’s birthday! Surprise honey we get to stay in a dirty room and get treated like we are the problem with horrible customer...
“We showed up and the room was not ready or cleaned. It looked like someone had just left. We reached out over and over to the staff and they kept making promises they did not keep. I was even hung up on. Overall this was the worst experience of my life with this type of stay, which was not cool seeing as the entire Holiday weekend stay was setup as a surprise/gift for my wife’s birthday! Surprise honey we get to stay in a dirty room and get treated like we are the problem with horrible customer...
Garry