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Reviews of Hotel Los Cigarrales

2 out of 5
Hotel Los Cigarrales
Carretera de Circunvalacion, 32, Toledo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 250 out of 358 reviews" "
Rating 8 - Good. 97 out of 358 reviews" "
Rating 6 - Okay. 8 out of 358 reviews" "
Rating 4 - Poor. 3 out of 358 reviews" "
Rating 2 - Terrible. 0 out of 358 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service !!
Stayed 2 nights in May 2024
Response from José Luis García on May 26, 2024
Muchas gracias por su estancia, comentarios y valoración.

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with beautiful views of the historical sites from our outdoor patio. Staff was friendly, helpful and welcoming.
Stayed 1 night in May 2024
Response from José Luis García on May 16, 2024
Gracias por su estancia, valoración y comentarios.

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with an amazing service. Front staff was welcoming and helpful and rooms were great. I felt like home away from home. I will definitely recommend this hotel
Stayed 1 night in Apr 2024
Response from José Luis García on May 10, 2024
Muchas gracias por su estancia, comentarios y valoración.

10/10 Excellent

CHI HYUN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was great! not in the center, but walkable
Stayed 1 night in Mar 2024
Response from José Luis García on Mar 20, 2024
Muchas gracias por su estancia y comentarios.

10/10 Excellent

Maria

Stayed 1 night in Mar 2024
Response from José Luis García on Apr 14, 2024
Muchas gracias por su estancia y valoración.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from José Luis García on Mar 5, 2024
Muchas gracias por su 0valoración.

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from José Luis García on Nov 28, 2023
Muchas gracias por su estancia y valoración.

8/10 Good

Adi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located, great staff, breakfast is very basic however.
Stayed 1 night in Oct 2023
Response from José Luis García on Oct 24, 2023
Muchas gracias por su estancia y valoración.

10/10 Excellent

Weihua

Stayed 2 nights in Oct 2023
Response from José Luis García on Nov 28, 2023
Muchas gracias por su estancia y valoración.

8/10 Good

Tong Hong

Stayed 1 night in Oct 2023
Response from José Luis García on Oct 18, 2023
Muchas gracias por su estancia y valoración

10/10 Excellent

Karen

Stayed 1 night in Oct 2023
Response from José Luis García on Oct 18, 2023
Muchas gracias por su estancia y valoración

10/10 Excellent

subhash

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel inToledo
Stayed 1 night in Sep 2023
Response from José Luis García on Oct 18, 2023
Muchas gracias por su estancia y valoración

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from José Luis García on Sep 29, 2023
Muchas gracias por su estancia y valoración

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from José Luis García on Sep 21, 2023
Muchas gracias por su estancia y valoración.

10/10 Excellent

Hayley

Stayed 1 night in Jun 2023
Response from José Luis García on Jun 22, 2023
Muchas gracias por su estancia y valoración

10/10 Excellent

Fernando

Stayed 1 night in Jun 2023
Response from José Luis García on Jul 5, 2023
Buenos días,Agradecemos mucho su estancia y valoración.

8/10 Good

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and staff is nice. The breakfast was good. The property has a nice small swimming pool with a great view
Stayed 1 night in Jun 2023
Response from José Luis García on Jun 11, 2023
Muchas gracias por su estancia y valoración.

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely impressed with the service and cleanliness of this hotel. The young lady at the front desk was extremely helpful and even provided us with ice to take up to our room she explained for everything in the hotel was and how to get around town. They have a nice small pool area with guest towel service available and they even put soft drinks in water in your mini fridge for free. We were so comfortable we decided to say another day.
Stayed 1 night in May 2023
Response from José Luis García on May 16, 2023
Muchas gracias por su estancia y comentarios.

8/10 Good

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
We went on a 3 night stay to explore Toledo! The price we got was phenomenal. Also the bud comes right outside the hotel or it is about a 20 minute walk into town. The desk staff ladies we met were very friendly and helpful! My only complaint was the room smelled like cigarettes and the pillows were kind of uncomfortable but other than that it was good and I would stay again.
Stayed 3 nights in Apr 2023
Response from José Luis García on Apr 30, 2023
Muchas gracias por su estancia y comentarios.

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was delicious, the staff is super helpful, and the price is right. For the price, it can't be beat.
Stayed 1 night in Apr 2023
Response from José Luis García on Apr 30, 2023
Muchas gracias por su estancia y comentarios.

10/10 Excellent

Jinhai

Stayed 1 night in Apr 2023
Response from José Luis García on Apr 27, 2023
Muychas gracias por su estancia y comentarios

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toledo
Very friendly and helpful staff. Rooms are clean. Will come back again.
Stayed 1 night in Apr 2023
Response from José Luis García on Apr 15, 2023
Gracias por su estancia y comentarios.Estaremos encantados en volver a atenderles

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, short walk to Toledo
Lovely hotel and the staff are great especially the lady in the restaurant who was charming and taught us some Spanish !
Stayed 2 nights in Mar 2023
Response from José Luis García on Apr 2, 2023
Gracias por su estancia y valoración.

10/10 Excellent

Brigit

Stayed 2 nights in Mar 2023
Response from José Luis García on Apr 20, 2023
Muchas gracias por su estancia y valoración

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from José Luis García on Mar 28, 2023
Muchas gracias por su estancia y valoración.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice place with beautiful night view of Toledo old town from hotel room.
Stayed 1 night in Mar 2023
Response from José Luis García on Mar 27, 2023
Muchas gracias por su estancia y comentarios.

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with friendly helpful staff. The room was great with a nice balcony and a view of the town. Very quiet and comfortable, warm with a nice bathroom, good sized tv, netflix and youtube. 15 minute walk into town or a bus from outside. Will stay again next time I come to Toledo :)
Stayed 1 night in Mar 2023
Response from José Luis García on Mar 27, 2023
Muchas gracias por su estancia y comentarios.

10/10 Excellent

Franklin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendous value for property--a classy feel at a very economical price.
Stayed 1 night in Mar 2023
Response from José Luis García on Mar 20, 2023
Muchas gracias por su estancia y valoración.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Response from José Luis García on Mar 20, 2023
Muchas gracias por su estancia y valoración.

10/10 Excellent

Richard

Stayed 1 night in Dec 2022
Response from José Luis García on Jan 3, 2023
Muchas gracias por su estancia y valoración

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for Toledo
Very well run operation, decent rooms and nice lounge with internet point for residents. Didn't bother me, but you do need to walk or drive for restaurants.
Stayed 1 night in Dec 2022
Response from José Luis García on Jan 3, 2023
Muchas gracias por su estancia y valoración

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Response from José Luis García on Jan 3, 2023
Muchas gracias por su estancia y valoración

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with excellent customer service, a gorgeous view, quiet, clean and close to the city. Overall, beautiful!!!
Stayed 2 nights in Oct 2022
Response from José Luis García on Oct 25, 2022
Muchas gracias por su estancia y comentarios

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The helpful staff, enjoying having a balcony to relax in the evening. Convenience of the local transport into the ancient city of Toledo all info given to us by the staff and an excellent breakfast to help us on our way.
Stayed 2 nights in Oct 2022
Response from José Luis García on Oct 13, 2022
Muchas gracias por su estancia y comentarios.

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022
Response from José Luis García on Oct 11, 2022
Muchas gracias por su estancia y valoración.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of service, the cleanliness, decor and upkeep of the property is of top quality. Excellent all around. Highly recommended.
Stayed 2 nights in Oct 2022
Response from José Luis García on Oct 7, 2022
Muchas gracias por su estancia y comentarios.

10/10 Excellent

Tomasz

Stayed 2 nights in Sep 2022

8/10 Good

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not the closest location to downtown Toledo where most of the sites are. But it is the BEST VIEW! You will find.
Stayed 1 night in Sep 2022
Response from José Luis García on Sep 19, 2022
Muchas gracias por su estancia y comentarios.

10/10 Excellent

Samer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Convenient location
Stayed 1 night in Aug 2022
Response from José Luis García on Aug 31, 2022
Muchas gracias por su estancia y comentarios.

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5 stars hotel, despite having only two. Wonderful place, amazing staff.
Stayed 2 nights in Jul 2022
Response from José Luis García on Aug 3, 2022
Muchas gracias por su estancia y sus comentarios. Esperamos verles pronto.

8/10 Good

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, stuff and parking. And in July, the pool is a lifesaver.
Stayed 2 nights in Jul 2022
Response from José Luis García on Jul 28, 2022
Muchas gracias por su estancia y comentarios. Esperamos verles pronto

10/10 Excellent

chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in Jun 2022
Response from José Luis García on Jun 16, 2022
Muchas gracias por su estancia y valoración. Esperamos que pronto nos vuelvan a visitar.

8/10 Good

Morella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from José Luis García on Jun 7, 2022
Muchas gracias por su estancia y valoración. Esperamos verles pronto.

10/10 Excellent

Morella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from José Luis García on May 17, 2022
Muchas gracias por su estancia y valoración. Esperamos volver a verles pronto.

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Short Stay
Good 15 minutes walk to the old town entrance. Down hill on the way there. Hotel a bit basic but very clean and tidy. Staff extremely helpful and friendly. Parking either in front of the hotel or across the road.
Stayed 3 nights in Apr 2022
Response from José Luis García on Apr 29, 2022
Muchas gracias por su estancia y sus comentarios. Esperamos volver a verles pronto

10/10 Excellent

David

Stayed 2 nights in Apr 2022
Response from José Luis García on Apr 29, 2022
Muchas gracias por su estancia y valoración Esperamos volver a verles muy pronto

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with free parking
This hotel is in a great spot on a walking route around the city. It is about a 15 minute walk to the bridge into the city, but there is a bus once an hour which only costs 1.40EUR. The staff are very friendly and accommodating. Breakfast was good, best of all the hotel has free parking.
Stayed 2 nights in Mar 2022
Response from José Luis García on Mar 25, 2022
Gracias por su estancia y comentarios.

10/10 Excellent

Guinka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, nice views of Toledo, easy parking
The hotel is a real gem. Super easy to find, abundant parking and friendly staff. I had a nice room with a balcony and view of Toledo. The only thing is - nothing to do, nowhere to eat (except breakfast which the hotel offers). So you have to drive for pretty much everything. One hotel guest said in their review that hotel needs a bar (or even restaurant) and I cannot agree more with that opinion.
Stayed 1 night in Feb 2022
Response from José Luis García on Mar 8, 2022
Muchas gracias por su estancia y comentarios.

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and friendly staff. Breakfast was fresh with protein selections. Beds were not too firm.
Stayed 1 night in Nov 2021
Response from José Luis García on Nov 22, 2021
Gracias por su estancia y valoración.

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Inconveniently located from restaurants and attractions
Stayed 1 night in Oct 2021
Response from José Luis García on Nov 3, 2021
Muchas gracias por su estancia.