A peaceful retreat where garden-surrounded pools invite relaxation, while the restaurant serves delicious meals and the spa offers rejuvenating treatments
Hotel & Spa Villa Vergel welcomes travelers with beautiful gardens, an outdoor pool, and a peaceful atmosphere. Enjoy restorative massages, body treatments, and tasty meals at the on-site restaurant. Free WiFi and helpful staff ensure a pleasant stay.
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately MXN 190 for adults and MXN 110 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Guests under 18 years old are not allowed in the spa
Frequently asked questions
Does Hotel & Spa Villa Vergel have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Hotel & Spa Villa Vergel?
As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel & Spa Villa Vergel on May 26, 2026 start from ₩116,697, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel & Spa Villa Vergel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel & Spa Villa Vergel?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.
What time is check-out at Hotel & Spa Villa Vergel?
Check-out is at noon.
Where is Hotel & Spa Villa Vergel located?
Situated in Ixtapan de la Sal, this spa hotel is within a 15-minute walk of Ixtapan Aquatic Park and Balneario Municipal. Tonatico Municipal Pool is 3 mi (4.9 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Location
8.2
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 80 out of 224 reviews
10 - Excellent
80
Rating 8 - Good. 75 out of 224 reviews
8 - Good
75
Rating 6 - Okay. 43 out of 224 reviews
6 - Okay
43
Rating 4 - Poor. 15 out of 224 reviews
4 - Poor
15
Rating 2 - Terrible. 11 out of 224 reviews
2 - Terrible
11
Reviews
Verified
8/10 Good
Elisa
May 4, 2026
Liked: Staff & service, amenities
La habitación que nos dieron con muebles viejos alfombra vieja y sucia , solicitamos cambio nos dieron otra habitación al día siguiente
Elisa
Stayed 2 nights in May 2026
Verified
8/10 Good
Erik Alejandro
May 4, 2026
Liked: Staff & service, amenities
la verdad es que la habitación por el precio que cobran no lo vale, sus albercas son lo mejor son climatizadas y el chapoteadero para los niños es excelente la comida es buena
Excelente estancia y excelente atención del person
Es espectacular la atención y la calidad de las instalaciones. 2 albercas climatizadas. Un jardin muy lindo y bien cuidado. El restaurante con vista al jardín enamora la tranquilidad. El bar muy completo
Es un hotel antiguo, les falta modernizarse en las puertas y en las pantallas muy pequeñas y no se ven bien los canales, se molestan porque se hizo la reservacion en plataformas y les cobran a ellos una comisión de $800. Hubo un evento en la calle hasta las 2 am y el ruido era muy fuerte y no se podía descansar
Andrés
Stayed 2 nights in May 2025
Verified
6/10 Okay
JOSE LUIS
Apr 6, 2025
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Antes era más tranquila caminar por la tarde noche ahora mucha gente local en autos y arrancones desconoces si existe delincuencia por nuevos chavos de la zona
JOSE LUIS
Stayed 1 night in Apr 2025
Verified
8/10 Good
Sonia
Mar 22, 2025
Liked: Cleanliness, staff & service, amenities
Excelente servicio del personal
Sonia
Stayed 2 nights in Mar 2025
Verified
2/10 Terrible
Brenda
Mar 16, 2025
Disliked: Staff & service, amenities
Realice reservacion y no la respetaron cuando llegamos.
No querian darnos habitacion.
Considero que el hotel ya es antiguo y no se ha remodelado, por lo que el costo del hospedaje es muy alto en comparación de lo que se recibe. La tarifa no incluye el desayuno