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Hi Naser, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Top notch service, location and high quality hotel. Room service and restaurants were extraordinary. 10/10
Kristen
Stayed 4 nights in May 2024
Response from Hotel X Toronto on May 28, 2024
Hi Kristen, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hi Nashlea, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hi Shinae, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
The rooms are not blackout although I had requested a blackout blind/curtain room. The room was bright as day by 6am when the sun came out. For this reason will never stay again
Ada
Stayed 1 night in May 2024
Response from Hotel X Toronto on May 28, 2024
Hi Ada, We are sorry to see that you were not able to enjoy your stay with us. All our rooms have blackout curtains. The blind console beside your bed has the function to bring the blackout curtains down. I hope you will give us another chance by staying with us. We look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hi Adam, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hi Abby, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hi Stephen, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
The hotel was clean and beautiful. Staff were helpful. The rooftop restaurant was great. Location was amazing, right across from Ontario Place, the lake, CNE fairgrounds and was walking distance to Fort York, restaurants, cafes and some lovely parks.
Cheryl
Stayed 1 night in May 2024
Response from Hotel X Toronto on May 26, 2024
Hi Cheryl, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
10/10 Excellent
Taylor, Kingston
Traveled with partner
May 26, 2024
Fantastic staff and stay!
Taylor
Stayed 1 night in May 2024
Response from Hotel X Toronto on May 28, 2024
Hi Taylor, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
We were visiting Toronto to attend a concert at the Coca Cola Coliseum and the walk was short and pleasant!
The roof top pool area was beautiful! We felt like we were on vacation in the tropics!
The staff and service was amazing, so much so, we didn’t want to leave and decided to stay another night!
Thanks Hotel X….we will definitely be back!!!!
Jennifer
Stayed 2 nights in May 2024
Response from Hotel X Toronto on May 26, 2024
Hi Jennifer, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
6/10 Okay
Maneet
Traveled with family
May 23, 2024
Disliked: Cleanliness
Not worth the price. Had to switch rooms due to dead bugs and the tv was not working.
Maneet
Stayed 2 nights in May 2024
Response from Hotel X Toronto on May 24, 2024
Hi Maneet, We would like to express our sincerest apologies for the unfortunate experience you had during your recent stay with us. We pride ourselves on maintaining the highest standards of cleanliness and comfort for our guests. What you encountered was far below our usual standards, and for that, we are truly sorry. We value your feedback and are committed to improving our services to ensure a pleasant and comfortable experience for all our guests.Once again, we apologize for the inconvenience you experienced. We truly appreciate your understanding and hope to have the opportunity to welcome you back to Hotel X Toronto in the future, providing you with the exceptional service you deserve. Warm regards, Pranav Kental Front Desk Manager
My daughter and I stayed at Hotel X last week for a few days and it was a lovely experience. They were able to accommodate us with an early check-in, the room was spotless with a stunning view, the team members were all friendly and welcoming, the room service was great. We'd love to stay again!
Morgan
Stayed 3 nights in May 2024
Response from Hotel X Toronto on May 23, 2024
Hi Morgan, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
we did not get an opportunity to enjoy all that the X HOTEL had to offer, next time.
Nathalie
Stayed 2 nights in May 2024
Response from Hotel X Toronto on May 22, 2024
Hi Nathalie, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
The hotel was exceptionally clean, and the front desk workers were very kind and helpful at check-in and check-out. The beds were comfortable, the shower and bathtub were luxurious, and the view of the water from our room was lovely.
Louise Mary
Stayed 2 nights in May 2024
Response from Hotel X Toronto on May 22, 2024
Hi Louise, Thank you so much for your feedback! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hi Suzanne, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hi Emily, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
We loved being within walking distance to the arena. It was a big expensive but well worth it to be able to walk to the venue. We were on the 17th floor and what a view. The only downside they have a bar on the 29th floor and we were looking forward to going after the show but it was already closed by midnight 😕 oh well. Great place
Jean
Stayed 1 night in May 2024
Response from Hotel X Toronto on May 22, 2024
Hi Jean, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hi David, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hi Catherine, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
My husband and I came from Buffalo for a concert. The hotel was in walking distance to our venue. It was very clean and beautiful. The staff was very friendly and efficient. I would not stay at any other hotel!
Joy
Stayed 1 night in May 2024
Response from Hotel X Toronto on May 22, 2024
Hi Joy, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hotel X is an outstanding place to stay. I will definitely be visiting again soon. Clean, friendly staff, close to many attractions, and perfect in every way!
Linda
Stayed 2 nights in May 2024
Response from Hotel X Toronto on May 21, 2024
Hi Linda, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hotel is really nice but a little expensive for the level. It doesn’t have any whirlpool and the restaurant with a view not opens until 5pm. On the other hand the staff is extremely good the service is excellent.
Omar
Stayed 1 night in May 2024
Response from Hotel X Toronto on May 21, 2024
Hi Omar, Thank you so much for your feedback! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hi Samantha, Thank you so much for your feedback! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hi David, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Great location, friendly staff, comfortable beds. Only downside is you have to request ice from room services. Will def be back!
Katherine
Stayed 3 nights in May 2024
Response from Hotel X Toronto on May 21, 2024
Hi Katherine, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
5 star property in a beautiful location, highly recommend. 5 star price tag as well, somehow I thought it was discounted through Expedia, but not much. Still worth it though.
Robin
Stayed 2 nights in May 2024
Response from Hotel X Toronto on May 21, 2024
Hi Robin, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
My home away from home. Love everything about this hotel especially the customer service, amenties, pool, gym and that’s is away from downtown noise yet close enough to get around easily. The house car service is an awesome touch.
Sylvia
Stayed 3 nights in May 2024
Response from Hotel X Toronto on May 21, 2024
Hi Sylvia, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hotel x was clean staff was nice and I received a little birthday gift from the staff we had a great stay
David
Stayed 2 nights in May 2024
Response from Hotel X Toronto on May 19, 2024
Hi David, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager
10/10 Excellent
Stephen
May 19, 2024
Stephen
Stayed 1 night in May 2024
Response from Hotel X Toronto on May 21, 2024
Hi Stephen, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hi Stephanie, Thank you so much for your feedback! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hi Cecilia, Thank you so much for your feedback! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Great place to stay and get around! Rooms were very nice and staff excellent!!
Shelley
Stayed 1 night in May 2024
Response from Hotel X Toronto on May 19, 2024
Hi Shelley, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager
The views from this hotel are excellent. It is a little off the beat and path so access to convention center and stadium are great. You will have to drive or take a 20 min walk to reach other eateries other than Starbucks that closed quite early.
Jeff
Stayed 3 nights in May 2024
Response from Hotel X Toronto on May 19, 2024
Hi Jeff, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager
Hi Joanna, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager
Was a great place to relax and sleep while visiting family in Toronto. Great pool and amenities! Very clean and great staff / service every where we went on property.
*Drinks in lounges were high. Should have looked a drink menu better to see alternative options to hi priced hi balls.
Dave
Stayed 3 nights in May 2024
Response from Hotel X Toronto on May 17, 2024
Hi Dave, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager
10/10 Excellent
Rinor
May 13, 2024
Liked: Staff & service
Everything was exceptional
Rinor
Stayed 2 nights in May 2024
Response from Hotel X Toronto on May 13, 2024
Hi Rinor, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager
Nice hotel friendly, helpful and accommodating staff.
The hotel is quiet and away from the busy life of Toronto down town. Still near and easily reachable either by street car that has stop 2 blocks away or the hotel drop off service to down town which is very nice .
Is a nice place if you enjoy walking and running along the lake side.
They have a beautiful pool but it was a bit chilly up there so no one was in. Hopefully I can return in the summer.
Roberto
Stayed 2 nights in May 2024
Response from Florencia on May 12, 2024
Hi Roberto, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Florencia- Front Desk Manager
Thank you Ashley for rating your stay with us a 5 out of 5! We are so happy to hear you enjoyed your stay. We look forward to welcoming you back! - Warm Regards, Nick Mazerolle Guest Service Manager
10/10 Excellent
Muhammad
Traveled with family and small children, Traveled with family
I discovered the cleanest hotel I've ever stayed in, with exceptionally polite and welcoming staff. The rooftop view was superb, and the stunning lake view from the room made it an unforgettable experience. Highly recommended!
Muhammad
Stayed 1 night in May 2024
Response from Nick on May 11, 2024
Thank you Muhammad for your feedback following your stay with us. We are excited to know your stay was a 5 out of 5! We look forward to welcoming you back! - Warm Regards, Nick Mazerolle Guest Service Manager
Thank you Derek for your review following your stay at Hotel X Toronto. We are excited to know that you had a great stay.We can't wait to have you again with us at your soonest possible.Till that time,Kindest regards,Maurice Miramo - Guest Services Manager
6/10 Okay
Kenneth, East York
Traveled with partner
May 6, 2024
Liked: Property conditions & facilities
Disliked: Staff & service
A truly wonderful view of the city, and a great little rooftop pool.
Kenneth
Stayed 1 night in May 2024
Response from Hotel X Toronto on May 6, 2024
Dear Mr. Kenneth,It was a pleasure talking to you on the phone. We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager
Thank you Roland for your feedback following your stay with us. We are excited to know your stay was worth a 5 out of 5. We look forward to welcoming you once again with us at your soonest. Till that time, please accept our kindest regards, Florencia - Front Desk Manager
Thank you Dale for your feedback following your stay with us. We are excited to know your stay was worth a 5 out of 5. We look forward to welcoming you once again with us at your soonest. Till that time, please accept our kindest regards, Florencia - Front Desk Manager
10/10 Excellent
Rubaiya
May 3, 2024
Rubaiya
Stayed 1 night in Apr 2024
Response from Hotel X Toronto on May 23, 2024
Hi Rubaiya, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
My stay here was fantastic. Lots of amenities and well appointed toiletries. Front desk was knowledgeable, efficient and super friendly. Dining options were great. Would definitely stay again.
Jacqueline
Response from MM on May 3, 2024
Thank you Jacqueline for your fantastic feedback. We all look forward to your next stay;Till that time, please accept our kindest regards.Maurice MiramoGuest Services Manager
Thank you Erica for your feedback following your stay,We are happy to know that your stay was without any issues.We look forward to having you again with us at your soonest.Kindest regards,Maurice Miramo - Guest Services Manager
10/10 Excellent
Michelle
May 1, 2024
Michelle
Stayed 1 night in Apr 2024
Response from Hotel X Toronto on May 21, 2024
Hi Michelle, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager
Hi Scott, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager
The room was fabulous and I enjoyed the view as well. Staff were great! I enjoyed the restaurant on the property. I’d love to stay again.
Alana
Stayed 2 nights in Apr 2024
Response from Hotel X Toronto on May 1, 2024
Hi Alana, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager