In-room safe, desk, laptop workspace, blackout drapes

Reviews of Tru By Hilton Toronto Airport West

2.5 out of 5
Tru By Hilton Toronto Airport West
6905 Dixie Road, Mississauga, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 528 out of 778 reviews" "
Rating 8 - Good. 170 out of 778 reviews" "
Rating 6 - Okay. 35 out of 778 reviews" "
Rating 4 - Poor. 20 out of 778 reviews" "
Rating 2 - Terrible. 25 out of 778 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, clean, modern. The shampoo/conditioner/bodywash seemed to be very low quality but that’s a minor inconvenience. Monisha checked us in when we got there and she was lovely, helpful, and got us checked in quickly after a long day.
Stayed 1 night in May 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are incredibly friendly and helpful.
Stayed 1 night in May 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I thought this hotel was far better than many we’ve stayed in that had higher “star” ratings. It was clean, comfortable and had a very friendly vibe. The free airport shuttle service was great as well. I would definitely stay there again for a layover or early flight.
Stayed 1 night in May 2024

10/10 Excellent

Cassie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and felt good to stay in. The staff were exceptional and breakfast was great!!! Only downfall is pretty limited dining options closeby
Stayed 1 night in May 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. New.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Traveled with family
Fast, friendly service.
Stayed 1 night in May 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast was great.
Stayed 1 night in May 2024
Response from MGMT Dept. on May 10, 2024
Dear Jamie,Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us.At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations.Your valuable words truly motivate us to continue delivering the highest level of hospitality to all our guests. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future!Warm regards,

8/10 Good

Joan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in May 2024

8/10 Good

Christine, Calgary

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was average. Cold options (bagels, bread, yogurt, cereal, etc) were good but the hot options (turkey sausages, eggs) were not tasty. I did like their mini waffle option. Beds were comfortable, room was clean and pretty quiet. The airplanes were noisy but at least they stop for most of the night. Everything worked really well and was newly renovated. The decor had a young & trendy vibe. We only stayed one night and didn't use the airport shuttle, fitness room or pool.
Stayed 1 night in May 2024

6/10 Okay

Fiona

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shuttle service wasn’t great. Driving but reckless and the van looked a bit crappy. You hear every plane going over head plus It was super warm in the room so at night I turned on the airconditioning and that was so terribly noisy. I was only there for a few hours. A Plus: when I could not get breakfast on time they opened earlier for me plus they let my husband stay for free.
Stayed 1 night in May 2024

2/10 Terrible

Shanda

Shuttle was in an MVC on route to airport. Zero assistance from hotel, police not called and passengers left to uber themselves.
Stayed 1 night in May 2024
Response from Gian on May 7, 2024
Hello Shanda,Thank you for taking time to express your concern.We do apologize for what happened on your way to the airport. We have escalated this to the shuttle driver to check what happened and as a result, we will cover the uber expense that you had that time. We do apologize again, on behalf of our team for the inconvenience that has caused you. We hope we can welcome you again.Sincerely,GianManager on Duty

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious, with a very comfortable bed, would definitely stay here again
Stayed 3 nights in May 2024
Response from AShu on May 9, 2024
Dear Carol,Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us.At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations.Your valuable words truly motivate us to continue delivering the highest level of hospitality to all our guests. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future!Warm regards,

10/10 Excellent

Paul, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Mgmt Dept. on May 9, 2024
Dear Paul,Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us.At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations.Your valuable words truly motivate us to continue delivering the highest level of hospitality to all our guests. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future!Warm regards,

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to airport
Stayed 1 night in May 2024
Response from Mgmt Dept. on May 9, 2024
Dear Catherine,Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us.At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations.Your valuable words truly motivate us to continue delivering the highest level of hospitality to all our guests. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future!Warm regards,

10/10 Excellent

Christopher

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very clean. Beds comfortable. Will stay here again
Stayed 1 night in May 2024

10/10 Excellent

Winiesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless and quick check-in, clean and well-maintained room, very well stocked with rags and towels, clean common areas, breakfast was included and was fantastic. Parking was easy, staff were friendly and knowledgeable. No complaints!
Stayed 1 night in May 2024

8/10 Good

Carl

Liked: Property conditions & facilities
No opinion we were only there for 4 hours. Delayed flight
Stayed 1 night in May 2024

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and good service
Stayed 1 night in Apr 2024
Response from Ashu on May 9, 2024
Dear Ankit,Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us.At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations.Your valuable words truly motivate us to continue delivering the highest level of hospitality to all our guests. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future!Warm regards,

8/10 Good

Annette

Traveled with partner
It’s nice, if you need an airport hotel. They have a shuttle service from and to the airport. Very convenient. Breakfast is included. It doesn’t hurt, to have some earplugs.
Stayed 1 night in May 2024

10/10 Excellent

Reza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was with my daughter for a night transfer flight, it was a perfect family-friendly and accessible to the airport in 10 minutes. Clean room, good breakfast but not too many choices.
Stayed 1 night in Apr 2024

8/10 Good

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Good staff. Hot breakfast is ok. Our King bed was "Upgraded" to two queens?? How that is an upgraded is beyond me. We were told not to use Expedia and to book directly with them to guarantee the king bed next time?? Overall satisfied
Stayed 1 night in May 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

8/10 Good

D Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This property is less than 12 months old. I spilled some water on the dark bathroom floor. I grabbed the bath mat to wipe it up. Surprisingly when I wiped up what appeared to be a clean bathroom the floor was filthy and the towel was brown with dirt. They are not on their A game. The breakfast room was not very clean either lots of debris on the floor under many table and it wasn’t very busy.
Stayed 1 night in Apr 2024
Response from MGMT Dept. on May 10, 2024
Dear Craig,Thank you for choosing to stay at TRU by Hilton and for sharing your feedback with us. We sincerely apologize for the cleanliness issues you encountered during your recent stay.Ensuring a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard. Please rest assured that we will address the issues you mentioned with our housekeeping and breakfast room teams to prevent any recurrence in the future.Your feedback is invaluable to us as we continually strive to improve our services and facilities. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Warm regards,

8/10 Good

Trina

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but new. Clean and quiet. Had everything I needed.
Stayed 1 night in Apr 2024

10/10 Excellent

Yalile

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice place
Stayed 1 night in Mar 2024
Response from Ashu on May 9, 2024
Dear Yalile,Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us.At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations.Your valuable words truly motivate us to continue delivering the highest level of hospitality to all our guests. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future!Warm regards,

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very accommodating and allowed the shuttle to circle back so we would not have to wait.
Stayed 1 night in Apr 2024
Response from MGMT Dept. on May 10, 2024
Dear Scott,Thank you for choosing TRU by Hilton and for sharing your positive experience with us. We're thrilled to hear that our staff were able to accommodate your needs by circling back with the shuttle, ensuring that you did not have to wait.Providing excellent service and ensuring the comfort and convenience of our guests is our top priority, and we're delighted that our team was able to assist you during your stay.We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

10/10 Excellent

Elmer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean, new and has shuttle and breakfast
Stayed 1 night in Apr 2024
Response from MGMT Dept. on May 10, 2024
Dear Elmer,Thank you for choosing to stay at TRU by Hilton and for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be clean, new, and appreciated the convenience of our shuttle service and breakfast offerings.Ensuring a comfortable and enjoyable stay for our guests is our top priority, and we're pleased that we could meet your expectations during your visit.We truly appreciate your valuable words and hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,

10/10 Excellent

Abdullah

Liked: Staff & service, amenities, property conditions & facilities
Hotel is good but the blanket smells bad
Stayed 1 night in Apr 2024
Response from MGMT Dept. on May 10, 2024
Dear Abdullah,Thank you for choosing to stay at TRU by Hilton and for sharing your feedback with us. We're glad to hear that you found our hotel to be good overall.We apologize for any inconvenience caused by the unpleasant smell of the blanket in your room. Ensuring the comfort and satisfaction of our guests is our top priority, and we take cleanliness very seriously. Please rest assured that we will address this issue promptly with our housekeeping team to ensure that it does not happen again in the future.Thank you for bringing this matter to our attention. We appreciate your feedback as it helps us to continually improve our services and facilities.We hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future.Warm regards,

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks letting me sleep for 3 nights as I was attending the sports expo.. definitely willing to come back again if I plan another trip to the GTA.. unfortunately there was a family that was loud while I was trying to sleep on my last night stay but other than that everything was worth it!! Thanks for the great hospitality!! I’ll be back!!
Stayed 3 nights in Apr 2024
Response from MGMT Dept. on May 10, 2024
Dear Tyler,Thank you for choosing TRU by Hilton for your recent stay during the sports expo. We're delighted to hear that you had a positive experience overall and that you found our hospitality to be great.We apologize for any inconvenience caused by noise from other guests during your last night stay. Ensuring a peaceful and comfortable environment for our guests is important to us, and we will address this issue to prevent any recurrence in the future.We truly appreciate your feedback and are delighted to hear that you are willing to return for another stay. We look forward to welcoming you back and providing you with another enjoyable experience as our TRU family member.Warm regards,

10/10 Excellent

Debashis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place friendly staff, amazing hospitality
Stayed 3 nights in Apr 2024
Response from Ashu on May 9, 2024
Dear Debashis,Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us.At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations.Your valuable words truly motivate us to continue delivering the highest level of hospitality to all our guests. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future!Warm regards,

10/10 Excellent

Dona

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Ashu on May 9, 2024
Dear Dona,Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us.At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations.Your valuable words truly motivate us to continue delivering the highest level of hospitality to all our guests. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future!Warm regards,

10/10 Excellent

Nisha

Business traveler
Liked: Amenities, property conditions & facilities
The check in process was smooth. Room is clean and comfortable
Stayed 1 night in Apr 2024
Response from Ashu on May 9, 2024
Dear Nisha,Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us.At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations.Your valuable words truly motivate us to continue delivering the highest level of hospitality to all our guests. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future!Warm regards,

10/10 Excellent

William, Ohsweken

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the set up, very modern. Kids love the pool. Perfect for the family
Stayed 1 night in Apr 2024
Response from Ashu on May 9, 2024
Dear William,Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us.At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations.Your valuable words truly motivate us to continue delivering the highest level of hospitality to all our guests. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future!Warm regards,

8/10 Good

Louise

Stayed 1 night in Apr 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashu on May 9, 2024
Dear Marjorie,Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us.At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations.Your valuable words truly motivate us to continue delivering the highest level of hospitality to all our guests. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future!Warm regards,

2/10 Terrible

Martin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 1 night in Apr 2024
Response from Monisha on Apr 27, 2024
Dear Martin, We're disappointed to learn that your stay did not meet your expectations. We strive to provide excellent service and accommodations for all our guests, and we regret if we fell short during your visit. Your feedback is important to us, and we would appreciate the opportunity to learn more about your experience to address any issues and improve for the future. Please feel free to reach out to us so we can discuss your concerns further. We hope to have the chance to welcome you back for a more enjoyable stay.

10/10 Excellent

logesh

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Monisha on Apr 27, 2024
Dear Logesh, Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us. At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future! Warm regards,

10/10 Excellent

Glebdys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple bright modern clean hotel with polite staff conveniently located near the airport with some room facing the airport’s runway. Has many board games options including tabletop games located in the lobby area.
Stayed 2 nights in Apr 2024
Response from Monisha on Apr 27, 2024
Dear Glebdys, Thank you for your wonderful 5-star review! We're thrilled that you enjoyed your stay at Tru by Hilton and appreciated our modern, clean, and conveniently located hotel. Providing a comfortable and welcoming environment for our guests is our top priority, and we're glad to hear that our staff were polite and attentive to your needs. It's great to know that you found our lobby area equipped with a variety of board games, including tabletop games, for your enjoyment. We hope you had a fantastic time watching the planes take off and land from your room facing the airport's runway. We look forward to welcoming you back for another memorable stay with us!

10/10 Excellent

Nancy, Renferw

Liked: Amenities
I really appreciated the shuttle from the airport
Stayed 1 night in Apr 2024
Response from Monisha on Apr 27, 2024
Dear Nancy, Thank you for your wonderful 5-star review! We're delighted to hear that you appreciated our shuttle service from the airport. Providing convenient transportation options for our guests is one of our top priorities, and we're glad that our shuttle helped make your stay with us more enjoyable. Your satisfaction is our ultimate goal, and we hope to welcome you back to Tru by Hilton for another fantastic stay in the future!

2/10 Terrible

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Monisha on Apr 27, 2024
Dear Devin, We're disappointed to learn that your stay did not meet your expectations. We strive to provide excellent service and accommodations for all our guests, and we regret if we fell short during your visit. Your feedback is important to us, and we would appreciate the opportunity to learn more about your experience to address any issues and improve for the future. Please feel free to reach out to us so we can discuss your concerns further. We hope to have the chance to welcome you back for a more enjoyable stay.

10/10 Excellent

Madison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a nice stay!
Stayed 8 nights in Feb 2024
Response from Monisha on Apr 27, 2024
Dear Madison, Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us. At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future! Warm regards,

8/10 Good

Depali

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good, hotel was nice. Really liked their breakfast buffet service only like i want to say in breakfast there should be some more options for veg people .overall all good
Stayed 1 night in Apr 2024
Response from Monisha on Apr 27, 2024
Dear Depali, Thank you for your wonderful 5-star review! We're thrilled to hear that you had a good stay and enjoyed our nice hotel. Your feedback regarding our breakfast buffet is greatly appreciated, and we will certainly take it into consideration as we strive to improve and cater to the needs of all our guests. We're glad to hear that overall you had a positive experience with us, and we hope to have the pleasure of welcoming you back to Tru by Hilton for another enjoyable stay in the future!

10/10 Excellent

Fathima Thahseen

Stayed 1 night in Apr 2024

8/10 Good

Manasa

Liked: Property conditions & facilities
good
Stayed 1 night in Apr 2024
Response from Monisha on Apr 27, 2024
Dear Manasa, Thank you so much for taking the time to leave such a wonderful review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us. At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future! Warm regards,

10/10 Excellent

Jarrett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean, no dust mite infested carpet in the rooms you usually find in other older hotels.
Stayed 1 night in Apr 2024
Response from Monisha on Apr 27, 2024
Dear Jarrett, Thank you for your wonderful 5-star review! We're thrilled to hear that you appreciated our commitment to cleanliness and modern amenities. At Tru by Hilton, we take pride in providing a fresh and comfortable environment for our guests, free from dust mites and other allergens. Your satisfaction is our priority, and we're delighted that you enjoyed your stay with us. We look forward to welcoming you back for another fantastic experience in the future!

10/10 Excellent

Derek

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night stay in between flights. The hotel room and bed was very comfortable. While the room was small it was only for 1 night. The mIn lobby was very nicr. There was a group of us so we ordered Skip the dishes and hung out there to watch sports and eat. I would stay here again. awesome
Stayed 1 night in Apr 2024
Response from Monisha on Apr 27, 2024
Dear Derek, Thank you for your fantastic 5-star review! We're delighted to hear that you found our hotel room and bed very comfortable, despite the size for your short stay. Our aim is to provide a cozy and welcoming environment, ensuring a restful night's sleep. We're thrilled that you enjoyed our inviting lobby area and had a great time hanging out with your group, ordering Skip the Dishes and watching sports. It's wonderful to know that you would choose to stay with us again. We can't wait to welcome you back for another awesome stay at Tru by Hilton!

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Apr 2024
Response from Monisha on Apr 27, 2024
Dear Al, Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us. At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future! Warm regards,

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean. The scent in the main lobby is way too strong.
Stayed 3 nights in Apr 2024
Response from Monisha on Apr 27, 2024
Dear Leanne, Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us. At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future! Warm regards,