Find hotels near Tuality Community Hospital, Portland from ₩135,505

"Room was not wiped down properly, there were blood stains on the wall, shower was really confusing to use (handicap), charging pits/plugs didn't work. Mini fridge was on the lowest setting and wasn't able to be changed. I lost $70+ in food because of that. Several times there were no towels in the pool and exercise room. You have to pay for breakfast separately and it's very bland and very limited. "

"Room had one tiny window that could not open the curtains, refrigerator was loud, location difficult to manage without car. "

"Very cool and unique. Genuine Japanese soaking pools. We loved it. "

"Clean and cheerful staff."

" Good"

"Super comfy and welcoming. Loved it!"

"We would love to give a 5 star review as the front desk personnel were courteous and informative. The breakfast choices were also excellent. The reason for the 3 stars was due to the fact that the freezer was frozen over and during the night one of our cans of water exploded in the refrigerator. Not a pleasant sound or experience to wake up to. We did notify the front desk and nothing was ever done to rectify/replace the refrigerator during our stay. Our bottle of creamer was also frozen. We checked out a day early and the front desk person stated that we would receive a credit as long as we contacted Hotels.com. (third party) This is the only place I could find to send an email to request the refund. We checked in on Monday, Dec. 22 and checked out on Sunday, Dec. 29. 2025. I have all emails of our booking and photos of the refrigerator if requested. Wishing you all a Happy New Year. Please notify us as to when we will receive our one day refund. Thank you."