I tried prior to staying at the property to call and confirm our reservation and could not get through to anyone and had to contact Expedia. The phone number available on Expedia to speak with the property does not even have a voicemail set up.The same thing the day of the reservation when I tried to call, no one would answer prior to my arrival. The phone rings through to say that no one is available. There’s not even a voice message.I had booked 3 rooms on Expedia months in advance, and when we arrived there were no rooms prepared for us. The people who were supposed to be managers were sleeping in hotel rooms while three young kids under the age of 10 were trying to help us check in. One of the older children finally went to get his parents to help us, but the rooms were not ready.We waited for an hour while they were cleaning our rooms. We finally were given a key to one room but there were piles of trash in front of the door, holes in the floor with particle board replacements, damaged furniture, and most importantly, a damaged lock on the door to the room. We did not feel safe staying there nor was it a comfortable space. I appreciate that Expedia was willing to refund our money. The rooms were priced at $90 each including taxes and fees, but I would not have paid $10 to sleep in them. For other people thinking that they’re going to get a basic but safe, clean room, be warned there is no management, maintenance, or service available for this property.