Hotel Palapa Palace

3.0 star property
Comfortable hotel with 24-hour business center and 24-hour front desk

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Palapa Palace

Outdoor pool, pool umbrellas, sun loungers
View from room
Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes
Restaurant
Reception
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
The price is ₩60,084
₩72,101 total
includes taxes & fees
May 27 - May 28

Explore the area

Map
Boulevard Belisario Dominguez No. 4389, Fraccionamiento La Gloria, Tuxtla Gutierrez, CHIS, 29054
  • Popular LocationPlaza Ambar3 min walk
  • Popular LocationPlaza Crystal Shopping Mall4 min drive
  • Popular LocationMarimba Park6 min drive
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)59 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Comfort Room

9.3/10 Wonderful

Highlights

Air conditioning
Refrigerator
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds

8.6/10 Excellent

Highlights

Air conditioning
Refrigerator
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Tuxtla Gutierrez

Hotel Palapa Palace is located in Tuxtla Gutierrez. The area's natural beauty can be seen at Marimba Park and Canon del Sumidero National Park. Museo de la Marimba and Parque Convivencia Infantil are also worth visiting.

What's nearby

  • Plaza Ambar - 3 min walk
  • Plaza Crystal Shopping Mall - 4 min drive
  • Joyyo Mayu Park - 4 min drive
  • Plaza las Americas Shopping Mall - 4 min drive
  • Marimba Park - 6 min drive

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 60 min drive

Restaurants

  • Pozoleria las Jicaritas - 1 min walk
  • Guisaditos Shop - 7 min walk
  • La Isla Tacos de Picaña & Sirloin - 4 min walk
  • Caldos de gallina don pepe - 7 min walk
  • El Guajiro - 3 min walk

About this property

Hotel Palapa Palace

Property highlights
Consider a stay at Hotel Palapa Palace and take advantage of a terrace, a garden, and a 24-hour business center. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an area shuttle, and a vending machine
  • Luggage storage, meeting rooms, and an elevator
Room features
All 82 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 130 to 250 for adults and MXN 130 to 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130–250 for adults, and MXN 130–250 for children
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Hotel Palapa Palace
Hotel Palapa Palace Tuxtla Gutierrez
Palapa Palace
Palapa Palace Tuxtla Gutierrez
Palapa Palace Tuxtla Gutierrez, Mexico - Chiapas
Hotel Palapa Palace Hotel
Hotel Palapa Palace Tuxtla Gutierrez
Hotel Palapa Palace Hotel Tuxtla Gutierrez

Frequently asked questions

Does Hotel Palapa Palace have a pool?

Yes, this property has an outdoor pool. Pool access starts at 8:00 AM.

How much does it cost to stay at Hotel Palapa Palace?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Hotel Palapa Palace on May 27, 2024 start from ₩60,084, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palapa Palace pet-friendly?

Yes, Hotel Palapa Palace allows dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a deposit of MXN 500 per stay. Service animals are exempt from fees.

How much is parking at Hotel Palapa Palace?

Self parking is free at this property.

What time is check-in at Hotel Palapa Palace?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Palapa Palace?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Palapa Palace located?

Situated in Tuxtla Gutierrez, this hotel is 0.2 mi (0.3 km) from Plaza Ambar and within 3 mi (5 km) of Plaza Crystal Shopping Mall and Chiapas Fairgrounds. Joyyo Mayu Park and Cana Hueca Park are also within 3 mi (5 km).

Hotel Palapa Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 70 out of 136 reviews" "
Rating 8 - Good. 37 out of 136 reviews" "
Rating 6 - Okay. 13 out of 136 reviews" "
Rating 4 - Poor. 8 out of 136 reviews" "
Rating 2 - Terrible. 8 out of 136 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aldrin de jesus

Stayed 9 nights in Jun 2023

10/10 Excellent

Raul

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

8/10 Good

SALOMON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Good in general
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Great food in hotel restaurant, they arranged for taxis and tours. Right across the street from large Bodega.
Stayed 1 night in Feb 2019

10/10 Excellent

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mejor de lo esperado. excelente relación de costo/servicio
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Stayed 1 night in Apr 2024

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito hotel , accesible, cómodo y la comida del restaurante también es rica.
Stayed 1 night in Mar 2024

4/10 Poor

Franciscus

Business traveler, Traveled with family
Disliked: Property conditions & facilities
The beds are terrible. The safebox is not working after they changed the batteries the box was not opening with my passports and cash in it. The restaurant was refushing orders 45 minutes before the official closing time. I am a reguliere guest in this Hotel but are choked to see how fast it is going down
Stayed 3 nights in Mar 2024

8/10 Good

julio cesar

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024