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Reviews of Canadian Princess Lodge & Marina

3.5 out of 5
Canadian Princess Lodge & Marina
1943 Peninsula Road, Ucluelet, BC

Reviews

8.0

Very Good

Rating 10 - Excellent. 395 out of 1008 reviews" "
Rating 8 - Good. 352 out of 1008 reviews" "
Rating 6 - Okay. 144 out of 1008 reviews" "
Rating 4 - Poor. 67 out of 1008 reviews" "
Rating 2 - Terrible. 50 out of 1008 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitting on the deck sipping coffee overlooking the marina at sunrise was perfect for starting the day !
Stayed 1 night in Apr 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Motel is dated but decent sized room and pleasant staff. The best part was the location, next to a beautiful long walking path along the water, plus very convenient to airport.
Stayed 1 night in May 2024

8/10 Good

Warren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding Check in experience…clerk was knowledgeable and had a positive attitude
Stayed 2 nights in May 2024
Response from Evergreen Guest Relations on May 24, 2024
Thank you for the great feedback, Warren. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Staff was very friendly and helpful.
Stayed 1 night in May 2024
Response from Evergreen Guest Relations on May 24, 2024
Thank you for the nice compliments, Susan. We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 Good

Janice

Traveled with partner
Liked: Amenities
Property is fine. Disappointed because bought room with water view and calling the room they gave us water view was a stretch. Felt mislead. Room was clean but did not smell fresh. Staff very friendly.
Stayed 1 night in May 2024
Response from Evergreen Guest Relations on May 22, 2024
Thank you for the feedback, Janice. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Good

Wayne

TV did not work, or the remote didn’t. Nice place though.
Stayed 1 night in May 2024
Response from Evergreen Guest Relations on May 22, 2024
Thank you for the feedback, Wayne. We're sorry to hear the TV wasn't working during your stay. We will ensure it gets fixed by our maintenance team.

10/10 Excellent

Annalee

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Canadian Princess Lodge and Marina! The check-in staff were very friendly and they even upgraded us to a bigger room for free. The room was very comfortable and charming. I would love to stay here again!
Stayed 1 night in May 2024
Response from Evergreen Guest Relations on May 22, 2024
Thank you for the lovely review, Annalee. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was road construction around the property and it was difficult to find parking late in the day if you returned after 5 pm.
Stayed 2 nights in Apr 2024
Response from Evergreen Guest Relations on May 22, 2024
We appreciate the positive rating, Brian. We would love to hear more about how we could improve your experience.

10/10 Excellent

Narendra Varma

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water view and family friendly
Stayed 1 night in May 2024
Response from Evergreen Guest Relations on May 15, 2024
We appreciate the positive rating, Narendra. We have a great view of the marina, and our guests love taking a stroll next to the water.

6/10 Okay

James

Traveled with family
Liked: Staff & service
Worn carpet.
Stayed 2 nights in May 2024
Response from Evergreen Guest Relations on May 13, 2024
Thank you for the feedback, James. We are very passionate about continuously improving our hotel which has gone through a significant renovation over the last year.

6/10 Okay

Amal

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was good. Staff was nice. Just noisy
Stayed 1 night in May 2024
Response from Evergreen Guest Relations on May 13, 2024
Thank you for the feedback, Amal. We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 Good

Nithin, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Evergreen Guest Relations on May 13, 2024
Thank you so much for your rating! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Evergreen Guest Relations on May 13, 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Good value for the money. Would stay again.
Stayed 1 night in May 2024
Response from Evergreen Guest Relations on May 13, 2024
Thank you for the great feedback, Shelley. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Evergreen Guest Relations on May 13, 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 Excellent

Barb

Traveled with group
Needs a bit of a paint job on the exterior. Too many stairs for an oldie!
Stayed 1 night in May 2024
Response from Evergreen Guest Relations on May 6, 2024
Thank you for the feedback, Barb. We are very passionate about continuously improving our hotel which has gone through a significant renovation over the last year.

10/10 Excellent

Richmond, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but has been well kept on the outside and has been fully renovated on the inside, very clean modern and up to date. Would stay tbere again!
Stayed 1 night in Apr 2024
Response from Evergreen Guest Relations on May 6, 2024
We appreciate the positive rating, Richmond. We'll be sure to pass the positive feedback to our housekeeping team.

10/10 Excellent

Mateo

Stayed 2 nights in Apr 2024
Response from Evergreen Guest Relations on May 24, 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 Excellent

SIMON

Traveled with partner
Good
Stayed 1 night in Apr 2024
Response from Evergreen Guest Relations on May 3, 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 Excellent

Barry c

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value and a very nice place to stay. Would definitely ljke to go back there again.
Stayed 1 night in Apr 2024
Response from Evergreen Guest Relations on May 1, 2024
Thank you for the great feedback, Barry. We are delighted you enjoyed your visit and hope to see you again soon!

8/10 Good

June

Stayed 3 nights in Apr 2024
Response from Evergreen Guest Relations on May 22, 2024
Thank you so much for your rating! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

8/10 Good

William

Very private
Stayed 2 nights in Apr 2024
Response from Evergreen Guest Relations on Apr 29, 2024
Thank you for the review, William. We are delighted you enjoyed your visit and hope to see you again soon!

8/10 Good

Daniel

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It’s all you need. Has a small kitchen you can use to make snacks or a meal. Very close to the heart of ukee. Beautiful views, lots of parking and it’s dog friendly!
Stayed 2 nights in Apr 2024
Response from Evergreen Guest Relations on Apr 29, 2024
This feedback makes our day, Daniel! Our location is very close to the marina and many other great local attractions.

10/10 Excellent

Selina

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Evergreen Guest Relations on Apr 29, 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 Excellent

Ying Leung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Nice view.
Stayed 2 nights in Apr 2024
Response from Evergreen Guest Relations on Apr 26, 2024
Thank you for the great feedback, Ying. Our guests love being next to the marina.

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly a free unexpected upgrade. Nice clean room.
Stayed 1 night in Mar 2024
Response from Evergreen Guest Relations on Apr 26, 2024
Love to hear that you enjoyed your stay, Pamela! We're delighted to hear you had a great stay with us; we take pride in providing our guests with the highest levels of customer service.

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Evergreen Guest Relations on Apr 26, 2024
Thank you so much for your rating! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Evergreen Guest Relations on Apr 24, 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

8/10 Good

Lisa, Lantzville

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the loft style accommodations and the view was lovely. The in room keurig was great as was the wifi and the beds very comfortable. We would definitely return on our bext visit to uculet
Stayed 1 night in Apr 2024
Response from Evergreen Guest Relations on Apr 22, 2024
Thank you for the feedback, Lisa. We're happy you enjoyed our mattresses; we know how important getting a goodnight's sleep is to our guests.

8/10 Good

Dawn, Port Coquitlam

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Construction out on the main roads made going down main road a bit tricky. But was a nice stay
Stayed 1 night in Apr 2024
Response from Evergreen Guest Relations on Apr 22, 2024
Thank you for the feedback, Dawn. We're glad you enjoyed your stay with us and hope we can welcome you back soon!

10/10 Excellent

Catherine

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay here. Staff are great, beds are SO comfortable. We stay here 3-4 times a year.
Stayed 1 night in Apr 2024
Response from Evergreen Guest Relations on Apr 19, 2024
Thank you for this positive feedback, Catherine. We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 Good

Catherine, Kitchener

Traveled with group
Clean and quiet accommodation. As seniors we found all of the steps to access the rooms, challenging while handling our luggage. The steps to all levels in the rooms was also challenging. Would not recommend for anyone that had any access issues.
Stayed 1 night in Apr 2024
Response from Evergreen Guest Relations on Apr 17, 2024
Thank you for the feedback, Catherine. We'll be sure to pass the positive feedback to our housekeeping team.

10/10 Excellent

Lyla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the Harbour Master Suite and the size of the space. Great to have separate sleeping spaces and a dining room table to work and eat on. Needs better lighting in the living room and dining room spaces as there was none. The lights from the bed and hallway are too small and far away to light the living spaces.
Stayed 1 night in Apr 2024
Response from Evergreen Guest Relations on Apr 17, 2024
Love to hear that you enjoyed your stay, Lyla! We have a great view of the marina, and our guests love taking a stroll next to the water.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Quick friendly check-in. Great view of the harbor.
Stayed 3 nights in Apr 2024
Response from Evergreen Guest Relations on Apr 15, 2024
We appreciate the positive rating, Judith. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Evergreen Guest Relations on Apr 17, 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family returned to this hotel for the third time. Every time we have been greeted by the wonderful staff and enjoyed a quiet, relaxing time in our cozy hotel room. The room has lots of space, is clean and close enough to walk to restaurants and downtown. We will be returning for Ucluelet for another visit and will be once again booking here.
Stayed 2 nights in Mar 2024
Response from Evergreen Guest Relations on Apr 15, 2024
Thank you for the feedback, Danielle. We're delighted to hear you had a great stay with us; we take pride in providing our guests with the highest levels of customer service.

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service
The front desk staff was quite helpful to bring us plates and forks upon request, and it was nice to be able to borrow some board games to play too. Even though we got an room upgrade, we didn't really like the creaking sounds of the wooden floor, especially when my kids walk on the upper level.
Stayed 2 nights in Mar 2024
Response from Evergreen Guest Relations on Apr 15, 2024
Thank you for the review, Jerry. We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 Good

Michael

Stayed 1 night in Apr 2024
Response from Evergreen Guest Relations on May 3, 2024
Thank you so much for your rating! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable, very large room, great staff,
Stayed 2 nights in Apr 2024
Response from Evergreen Guest Relations on Apr 8, 2024
Thank you for the lovely review, Alan. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Evergreen Guest Relations on Apr 8, 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 Excellent

ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased. We pulled in after a long drive and the front desk upgraded our room to the harbour view. Loved it. Spacious and clean, a little dated, but we were very satusfied
Stayed 1 night in Apr 2024
Response from Evergreen Guest Relations on Apr 8, 2024
Love to hear that you enjoyed your stay, Ray! We have a great view of the marina, and our guests love taking a stroll next to the water.

8/10 Good

Rajesh

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom, carpet and Patio has to be cleaned well. Property is in good location with walkable coffee and dining options. Staff were also friendly and helpful. If cleanliness is given importance it could get 5 stars easily.
Stayed 1 night in Mar 2024
Response from Evergreen Guest Relations on Apr 5, 2024
Thank you for the lovely review, Rajesh. We are very proud of our staff, who are always ready to go the extra mile for our guests.

6/10 Okay

shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was noisy kids in the next room, I did like that I was upgraded to a loft room seeing as there was one available. I would recommend the hotel and I would stay there again
Stayed 1 night in Mar 2024
Response from Evergreen Guest Relations on Apr 3, 2024
Thank you for the feedback, Shawn. We are sorry to hear that you were disturbed by your neighbors. We hope to welcome you back again soon for a more restful visit.

10/10 Excellent

Zarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Evergreen Guest Relations on Apr 3, 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

8/10 Good

Raymond

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
A quaint medium size property on the edge central Ucluelet. Easy walking or driving distance to everything Ucluelet.
Stayed 2 nights in Mar 2024
Response from Evergreen Guest Relations on Apr 1, 2024
Thank you for the lovely review, Raymond. We value your feedback and are delighted to know that you found our location perfect for your visit.

10/10 Excellent

Lisa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept, quiet room with a nice view of the marina.
Stayed 3 nights in Mar 2024
Response from Evergreen Guest Relations on Mar 27, 2024
Thank you for the lovely review, Lisa. Our guests love being next to the marina.

6/10 Okay

Rachel

Stayed 2 nights in Mar 2024
Response from Evergreen Guest Relations on Mar 27, 2024
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

6/10 Okay

Jamai

Traveled with group
Liked: Staff & service
Good location & really enjoyed the room facing the marina. Room was also very spacious. There were a few unexpected issues with the building…the walls are paper thin and you can hear everything! Bring your ear plunges unless you enjoy getting to know your neighbours.lol Also watch out for the ‘resort tax’. In addition to pst and fat there is also a regional tourism tax!
Stayed 3 nights in Mar 2024
Response from Evergreen Guest Relations on Mar 25, 2024
Thank you for the feedback, Jamai. We are sorry to hear that you were disturbed by your neighbors. We hope to welcome you back again soon for a more restful visit.

10/10 Excellent

Manpreet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked in for standard room but they upgraded to executive room with no extra charges.
Stayed 1 night in Mar 2024
Response from Evergreen Guest Relations on Mar 25, 2024
Thank you for the lovely review, Manpreet. We are delighted you enjoyed your visit and hope to see you again soon!

8/10 Good

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend and would stay there again
Stayed 2 nights in Mar 2024
Response from Evergreen Guest Relations on Mar 22, 2024
Thank you for the lovely review, Kimberlee. We are delighted you enjoyed your visit and hope to see you again soon!