“In General, it was nice place to stay. Staff in front desk is absolutely kind and supportive.
Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. ”
“It is necessary to supply drinking water for each room everyday , Many hotels do such thing. it will cost nothing for the hotel but it means a lot for the guests.”
“The staff was very friendly and the shuttle driver was great, although the shuttle smelled strongly like gas. I booked a three night stay and chose The Tudor because I loved the old antique feel. I’ve stayed in castles and very old hotels before, so “old” doesn’t bother me, but this just felt old and not well maintained. My room smelled, the floors were sticky, and at night I could hear what sounded like a rodent shuffling around. I couldn’t sleep and ended up checking out less than 10 hours...
“Candy wrappers from previous guest were left in room. After hours room service was terrible! When there was available food it was over priced, dried out and tasteless. Breakfast, especially the chicken and waffles, were less than desirable. The chicken appeared to be frozen chicken strips that were microwaved. The waffles were undercooked and soggy.”