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"We had a wonderful stay at the Sheraton. Excellent bed, nice shower and extra towels on request. Samoa is prone to power outages and we were thankful for the generator. We took advantage of the spa for foot massages. We were in easy walking distance of the Samoan Cultural Village - which was a nice way to spend a morning. The Sheraton staff went out of their way to help us arrange transportation to the airport and back for a day trip to American Samoa to visit the US National Park. Only complaint I would have is there were no wipes in the gym. I suspect shortages of many items may occur due to shipping issues. I will be honest. We originally were not planning to stay here, but issues with air conditioning at another highly reviewed resort had us doing a last minute reservation. We are extremely glad we made the change as these facilities and the room conditions were far superior to our original reservation."

"Excellent service throughout my stay, from reception to housekeeping and security. Every staff member I encountered was professional, attentive, and welcoming. They greeted guests with beautiful smiles and were always ready to help with any request, making the entire experience feel warm and comfortable. Moatoga Hotel was incredibly accommodating during our stay. Our flight landed at 0100hrs, and despite the very early hour, they kindly allowed us to check in at 0200hrs without any issues. After a long journey, this flexibility and understanding meant so much to us and made our arrival smooth and stress-free. Their warm hospitality truly set the tone for a wonderful stay. The location of the hotel was excellent, just meters away from the market and the main shops. It was incredibly convenient to step outside and immediately find everything I needed, from local vendors to popular stores. Being so close to the heart of the action made exploring the area easy and enjoyable, and it added great value to my overall stay. The room was spotless, and the bathroom was equally clean and well-maintained. Housekeeping did a wonderful job ensuring everything was tidy and fresh each day. Overall, the high level of service and attention to detail truly made our stay enjoyable and memorable. Thank you Moatoga Hotel. "

"Room was amazing, customer service was the best! Made me feel comfortable and excellent problem solving! "

"The service was excellent everyone was helpful. The rooms was clean and spacious.Especially Shirly Lama Tagaloga thank you for making everything possible and easy for us, especially with kids. Keep up the good work.We are definitely staying with Tanoa Tusitala next year on our next trip.🙏"

"Everyday the staff clean our room spotless good hospitality and friendly staff 100/10 services "

"Good breakfast clean room."

"excellent thanks"

"The customer service was very good especially the receptionist she was very kind and lovely even the other employees"

"Room was great with a nice shower and wifi in the room! Snorkelling was great at the property would recommend kayaking out to get to the better patches of reef and more colourful fish and turtles! "