4/10 Poor
erik
Traveled with family
Jun 20, 2024
Liked: Cleanliness
we have stayed here before and had a great experience. we arrived at 6:10 which was after hours (8-3:45), could not access room. called the contact # in text - no answer. had to do down to desk to find another contact #. Maintenance did arrive fairly quick to determine the door lock needed batteries. Paid for 4 quests, the particular unit had a queen in 2nd BR and sofa was not a pull-out, although this was specifically noted in the room description. The real issue turned out to be no toilet paper in either of the bathrooms. again, try to reach desk and told us to try to get to morning and they would deliver - seriously. will think twice about staying here again
erik
Stayed 2 nights in Jun 2024