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Cozy House

3.0 star property
Travelers connect with complimentary in-room WiFi while their belongings stay secure in storage, creating space to truly unwind between home-cooked meals

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Cozy House offers practical comforts for any stay. Guests enjoy reliable free WiFi in every room, convenient laundry facilities, and satisfying meals at the on-site restaurant. The luggage storage service helps visitors maximize relaxation time.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
  • Kitchen

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About this property

Cozy House

  • Guesthouse located in Broadmoor
  • Cozy House provides amenities like laundry facilities and a restaurant. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • Luggage storage
  • Room features
  • All guestrooms at Cozy House include comforts such as premium bedding, as well as amenities like free WiFi.
  • Extra conveniences in all rooms include:
    • Tubs or showers and free toiletries
    • Balconies or patios, kitchenettes, and on-request microwaves

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Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping fee: CAD 40 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Cozy House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cozy House?

Check-in begins at 3 PM.

What time is check-out at Cozy House?

Check-out is at 11 AM.

Where is Cozy House located?

Located in Broadmoor, this guesthouse is within 3 mi (5 km) of Kwan Yin International Buddhist Temple, CF Richmond Centre Mall, and Minoru Park. Steveston Village Historic Waterfront and Richmond Olympic Oval are also within 3 mi (5 km).

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Reviews

Reviews

7.0

Good

7.6

Cleanliness

7.0

Location

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 33 out of 92 reviews
Rating 8 - Good. 21 out of 92 reviews
Rating 6 - Okay. 10 out of 92 reviews
Rating 4 - Poor. 13 out of 92 reviews
Rating 2 - Terrible. 15 out of 92 reviews

Reviews

Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Room For Improvement

We use booking.com a lot for a variety of personal travel and in this case made a very last minute reservation at this place without really looking at other alternatives in Steveston. Instructions for check-in via email stated needing a key code into their home and they would give us our # - they are absentee owners and English isn't their first language. We called and had several confusing conversations. However upon arrival to the house, greeted by a very nice and friendly woman who is Canadian and were assisted in all ways that we needed with kind attention and explanation. in general, this is not someplace I would ever chose to stay at again - it's not designed to accommodate most western culture needs and I'm an American-Asian. Interior furnishings very Chinese, artificial and not useful, big house with no comfortable space for human interaction/tv;our roomhad no appealing aesthetics with lumpy pillows, no top sheet (a polyester coverlet), bathroom was clean with bare necessities -sparse and very basic furnishings. Overall, the entire house held No Charm. It was a few miles to the town of Steveston but not without transportation. In a residential cookie-cutter neighborhood. The house manager was the best part of our whole experience! Perhaps the owners need to decide who they want their clients to be and represent themselves accordingly. With the assistance of their house manager, there's room for improvement!
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not realize it was an airbnb as it was listed under hotels in Expedia. It was good, basic. The owner is very friendly and accommodating.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Big room wth a private bathroom which was very nice. Free WiFi, but no TV.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la atención de Bright y las comodidades de la casa. Me hubiera gustado conocer al anfitrión.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The bed in the outside room is too shabby . Beautiful neighborhood.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Scott

Liked: Cleanliness, room comfort
Nice reception from the host gave us a great deal, but I would be happy to pay more for privacy, I didn't expect the host to be around with his family.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A last-minute change put me in the Gilhurst Crescent instead of the Petts Rd location. The "inn" is a wing of a luxury home with nice appointment and facilities. Lots of space. Parking space close by. Quiet environment. Wish list: 1) An indoor mat at the entrance. 2) Cable or internet for the TV.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff, very comfortable bed, quiet atmosphere.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great owners and good stay. Clean and friendly . Helpful and good place!
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Owners!

Great Service and good place! Owners were very hospitable and friendly
Stayed 1 night in Oct 2018
Verified

2/10 Terrible

Charlene

Disliked: Staff & service, room comfort

Misrepresentation

We purchased the charming inn as a hotel but it is a house and has someone that moves you from one location to another with a up grade before you get there. This is not a Bed and Breakfast either as there is no breakfast. Just a bedroom with no TV in the house. The place is clean but there is no feeling of security because the owners do not stay there. I feel this is more like a scam where people are renting some ones house by booking out there rooms.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

simiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very good for staying! Nice place to spend overnight. Will come again.
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Corrina

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Ghetto house

False advertisement ! There was no t.v. in the whole house ! The kitchen was not useable (not enough /dirty plates ,utensils ) laundry room was not labeled ,had to search for it . Room was cold , was offered blankets but no heater option , window in bathrooom didn’t close . This is not ok if you are running a business , this would not happen at a Hotel .
Stayed 4 nights in Sep 2018
Verified

2/10 Terrible

Cat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutley terrible place. THIS IS NOT A HOTEL. AND WHEN YOU CAN NOT FIND IT BECAUSE YOU SHOW UP TO A RANDOM PLACE OCCUPIED BY A FAMILY ONLY TO BE DIRECTED ELSEWHERE THEY WILL CHARGE YOU FULL PRICE FOR CANCELLING. DISGUSTED WITH THE SERVICE AND BS THEY HAVE PUT ME THROUGH
Stayed 1 night in Oct 2018
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Inn charming indeed.

Owner picked me up from airport and arranged next morning return taxi. Location close to airport. Rooms very clean, quiet and accommodating. Owner willing to provide any additional amenities upon request. Cost almost half of average hotel/inn in vicinity.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Actually just a fancy house

Immediately after booking my day of stay I was called by the property owner and was sent to another one of their “hotels” because of a leak in the room I had booked. I was upgraded from a queen to a king, which was nice. When I arrived at the hotel I found it was not actually a hotel... it was just a fancy house. This seems to be the case with the Charming Inn as well, but the owner said the place I stayed was nicer. The owner texted me the instructions on how to get into the house and the key was in door for my assigned room, which was just a regular house’s bedroom with a shower/bathtub. There were slippers for me to wear inside. There were several other people staying there but they didn’t speak English so I don’t know how they found the place. They were talking loudly for several hours and that noise and the smell of the dinner they were cooking carried into my room. The property was well maintained and clean. It being in a middle of a neighborhood was not ideal for me since I didn’t have a car. If you’re looking for a traditional hotel experience I wouldn’t book here.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close enough to vancouver Airport

Comfortable and clean. Stayed one night but would use again. Thank you bright for being available so late at night.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Inn

Very accommodating. Called to make sure of arrival times and to let me know they were upgrading me. Iovely family and would definitely stay there again.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Michel

Liked: Cleanliness
Disliked: Staff & service, room comfort
A call before the stay directed me to a different house in Richmond with entry code and room number. New big furnished house, very impersonal and no soul, Many bulbs missing everywhere to same on electricity, I guess. No one there, some guests came in later. No TV anywhere in the house. In the room, no chair, no TV, no desk, no side lamps, no kleenex, no bath mat, no facecloth. No picture on the walls anywhere in the house, feeling weird. Good Internet though.
Stayed 2 nights in Sep 2018
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no hotel (or Inn) at that location just a private residence and no response at the locked gate. We phoned the number listed. A man answered ans asked us t wait at that location. He arrived in a car and asked us to follow him to another location, also a private residence not a hotel, motel or inn. We were not looking for Air B&B. It appeared to be a scam. We refused to stay or deal with this man. We have since received a refund on our credit card. Now we would suggest you remove this "Hotel" from your listing and send us an apology for our inconvenience.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

chris

Good B&B

What a good B&B should be. Great host, clean room and good breakfast.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great personality. Beautiful room! Close to everything Richmond.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
The space was like a B&B. Due to the Inn itself being full I was offered to stay at their extended facilities. I was greeted even at the late hour of my arrival and assisted with my luggage and getting settled. It was greatly appreciated.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Henry

Awesome stay

Very nice and accommodating staff (Bright). Very clean room and quiet. Will definitely book again here
Stayed 5 nights in Sep 2018
Verified

2/10 Terrible

Bryn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I first booked this property under the assumption that it was a hotel. I was relocated to the, quote 'new hotel', once i arrived to the house which was occupied by a family, it did not show any resemblance of a hotel. The kitchen in the house did not have any cooking utensils or equipment, which made it extremely hard to cook anything, obviously. The room in which i stayed in was however, very clean and comfortable, the bathroom was also clean. The overprice house is not a place i would recommend, you can get a clean comfortable bedroom at half the price anywhere else. I felt like it was a spare room in a living home.
Stayed 1 night in Sep 2018