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"The resort and view we're stunning.The view in the restaurant was stunning but the menu was lacking. There was no seafood on the menu other than seafood risotto or fish. Being right on the ocean, with that ocean view, I feel like they really missed the mark. I expected to see fresh shucked oysters, mussels in white wine sauce etc. There was none of that. The service in the restaurant was awful. Sunday we stopped for a drink. I told the host we just wanted drinks. He brought us 2 food menus no drink menu. We waited quite a while for our server named August. After a lot of time had passed, the host came over and took our order & said he didn't know where our server was. At that time, we asked for a drink menu. He came back with one, and we ordered a drink each. I decided to add a salad. I ordered the grilled squash salad. Our drinks came, we finished them. My salad still had not come so I asked for the bill. Magically, my salad came right out along with my bill. Everything on the salad was cold-there was no cook prep needed just cold items thrown on a plate so I know that they only remembered because I asked for my bill. At this point I felt like it was too late. She waited for me to pay when I hadn't even started eating. I asked if we can eat first. The lounge was renovated, looks really nice and inviting but unfortunately, it does not open until 3 pm. It just doesn't make sense. I want to sit there during the day. I didn't have some drinks.I think it should be open at noon."

"Good location and breakfast."

"Property was clean and quaint, some guests activity could be heard above us which made sleeping a bit difficult"

"The 16th floor 2 bedroom suite was terrific with wrap around deck that offered a great view of the city. Not sure how we were able to afford this but the price of the room was very reasonable."

"Parking was far and it was raining so hard it literally put a damper on the stay but other than that it was comfortable and close to a pubo"

"A-1 service. Friendly staff. Clean room service. Very good selection of food for breakfasts. Desk staff always eageer to answer questions and make recommendations for Sightseeing. Vacation was great and will recommend this accomodation to others..."

"The staff were great; it’s a bit of an older building with some wear and tear showing, but nothing can take away from its location and the staff on site."

"Always an outstanding stay! Truthfully my go to place to stay in Victoria! You will not be disappointed. If there was one item that could stand to be ungraded it’s the gym. Other than that the room, location, staff and the Courtney Room are 10/10"

"I paid almost 400$ for the night. No breakfast and not "