로비 좌석 공간
예약 가능 여부 확인

벤츄라 피어의 베스트 웨스턴 여행 후기

2.5 out of 5
벤츄라 피어의 베스트 웨스턴
708 E Thompson Blvd, Ventura, CA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 323개" "
평점 8 - 좋아요. 1002개 이용 후기 중 433개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 152개" "
평점 4 - 별로예요. 1002개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 36개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

lim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장목적으로는 추천합니다.
출장 목적으로 묵었는데, 만족스러웠습니다. 스탠다드(기본퀸사이즈베드)룸을 예약했습니다. 욕조 있고, 어메니티(샴푸, 린스, 바디워시, 바디로션, 페이셜비누, 바디비누, 헤어캡), 드라이기(바람세기 좋음), 전자레인지, 커피머신(커피포트는 없음)이 있었습니다. 단점은 조식이 먹을게 없습니다..그리고, 제 방엔 샤워기 물이 시원하게 뿜어져나오는게 아니라 좀 뭉쳐져서 나왔어요. 그거 빼곤 만족스러웠습니다. 또, 2층까지 있는 호텔인데 엘리베이터는 없습니다. 정말 가까이에 ventura pier라는 곳이 있는데, 노을질때 뷰가 환상입니다. 정말 강추합니다. 그 바로 앞에 beach fish 어쩌고 하는 식당도 존맛탱이예요!
2019년 11월에 3박 숙박함

10/10 - 훌륭해요

YONGSHIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치와 룸컨디션이 좋은 호텔
전반적으로 숙소컨디션이 무난합니다.길건너편에는 작은 공원이 있고 공원을 가로질러가면 여러 음식점들이나 펍이 있어 식사하기 매우 좋습니다. 멀지않은 거리에 지역 로컬 마이크로부르어리가 있어 에일맥주를 좋아하신다면 가 볼만 합니다.
2019년 6월에 1박 숙박함

4/10 - 별로예요

Hyunsil

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙박시설자체는 별로였지만 무료주차에 조식포함이라 가격대비 하룻밤 묵기에 나쁘진 않았다
답변 제공: General Manager 님, 2016년 10월 19일
Dear valued guest, Thank you for your review!

10/10 - 훌륭해요

keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Scott at the desk was the best. Very helpful and knowledgeable about the surrounding area. Possibly the nicest front desk person I have met.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I travel a lot and this was one of the best "free" breakfast I have had at any hotel. The staff were very friendly and helpful. Room was clean and looked as if it had been recently remodeled. Will definitely stay again.
2024년 5월에 1박 숙박함
답변 제공: FD 님, 2024년 5월 24일
Thank you so much for your kind words, our staff take great pride in providing a comfortable and enjoyable stay from check-in to check-out. We look forward to having you back!

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

joo sung

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
feel unsafe
2021년 9월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 9월 28일
Dear Joo Sung, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable.
We stayed one night while attending an event. The hotel was located within walking distance to the beach and shopping. Definitely not fancy but it was clean and comfortable.
2021년 9월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 9월 28일
Dear Brian, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

Martha

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2021년 9월에 3박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 9월 22일
Dear Martha, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 - 훌륭해요

Sabina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Yes I recommend this property is nice and clean see you soon .
2021년 9월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 9월 22일
Dear Sabina, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 - 괜찮아요

dong pil

가족 여행
좋아요: 직원 및 서비스
noting unique price seems be high
2021년 9월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 9월 22일
Dear dong pil, Thank you for completing the survey regarding your recent stay at our property. We were updating segments of our property at least monthly prior to COVID, and we look forward to continuing that once it is safe to do so. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
OK for a night or two
Very clean. Very covid conscious. Old school type of motel. No elevator, so be aware that you will have to haul your luggage up the stairs. Room was very clean. Beds not super comfortable. They offer a grab and go breakfast. Pretty inconvenient that you have to walk outside to the office to get coffee. The machine in our room wasn't the best. We visit Ventura frequently, probably won't stay at the Best Western again.
2021년 9월에 2박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 9월 22일
Dear Cheryl, Thank you for completing the survey regarding your recent stay at our property. We were updating segments of our property at least monthly prior to COVID, and we look forward to continuing that once it is safe to do so. The top priority was an elevator! Your business is very important to us and we value your feedback. Please do not hesitate to call next time you stay with us if anything is not working properly and we will do our best to fix the issue! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 - 괜찮아요

Crystal

가족 여행
좋아요: 청결 상태
Expensive and run down hotel. Location worked out great though.
2021년 9월에 3박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 9월 17일
Dear Crystal, Thank you for completing the survey regarding your recent stay at our property. We were updating segments of our property at least monthly prior to COVID, and we look forward to continuing that once it is safe to do so. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 - 괜찮아요

Geoff

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The main benefit was its closeness to the pier and restaurants. The room was mediocre. The breakfast very weak. The coffee also was weak. There were no directions in the room for checkout. The person at the desk was brand new and dd not know what to do. The water pipes were noisy. I paid way too much money for a place like this.
2021년 9월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 9월 14일
Dear Geoff, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

Jessica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was fine. Near the beach. There was a tenant that was a little sketchy but i stayed away from him. I only wish there was better parking closer to my room.
2021년 9월에 4박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 9월 14일
Dear Jessica, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! I sincerely apologize in regard to the less than perfect atmosphere caused by our other guest that night. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

4/10 - 별로예요

Nolan

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place is rough tons of transients… this place over promises and under delivers
2021년 9월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 9월 14일
Dear Nolan, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

4/10 - 별로예요

Monica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Where to begin. This was my husband and I first time visiting Ventura. The beaches are beautiful. This inn has newly renovated rooms that were really nice. The front staff were very friendly. We enjoyed the close proximity to dining, downtown and the beach. On our first night at this property it was really loud outside in the parking lot. There was a group of people drinking and being loud, leaning close to my parked car. My husband and I did not feel safe leaving the room. Lots of sketchy people coming in and out of the property. We ended up leaving early from our trip we did not want to stay on our second planned night here. Looks as if the govt. is using this location to house homeless individuals.
2021년 8월에 2박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 9월 3일
Dear Monica, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! I sincerely apologize in regard to the loud nose caused by our other guests that night. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

Juan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 3박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 9월 3일
Dear Juan, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 8월 26일
Dear Bethany, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 - 괜찮아요

David Ryan Gansauer,

2021년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 8월 19일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

2/10 - 너무 별로예요

Karen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unmade Room & No Other Vacancies
I arrived at 9pm, was given card key to my room, carried my stuff from the car, only to find the room had not been cleaned from the previous guest: bed was unmade, towels on the floor, garbage in the trash. I put my stuff back in the car, went to the front desk, only to find the receptionist had locked the lobby and gone on a break for 15 minutes. Once she opened up the lobby, I told her about the room. She complained to someone on the phone, but told me she didn't have another room. She offered to call La Quinta Hotel for me, but I declined because I didn't know anything about that hotel. I had to find another hotel after 9:30 pm, sleepy and with two dogs. I filed a complaint on Best Western's site a few days ago, but have not heard back yet.
2021년 8월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 8월 19일
Dear Karen, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will speak to our housekeeping staff regarding the state of your room. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

Tamer

2021년 8월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and cleaned looked like they had just remodeled the rooms!!
2021년 8월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 8월 19일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property and amenities! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

Dale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall nice place to stay I will stay again.
2021년 8월에 3박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 9월 10일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 3박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 8월 12일
Dear Brian, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great view of the Ventura Pier from our room and really friendly staff. This is a perfect location for walkability.
2021년 7월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 8월 5일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, clean, decent place to stay. Close to downtown Ventura, restaurants and the beach!
2021년 7월에 5박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 8월 5일
Dear Edward, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We especially liked the layout of our room and the location near the pier and beach.
2021년 7월에 3박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 8월 5일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

4/10 - 별로예요

Dan

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Dated hotel.
2021년 7월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 7월 30일
Dear Dan, Thank you for completing the survey regarding your recent stay at our property. We were updating segments of our property at least monthly prior to COVID, and we look forward to continuing that once it is safe to do so. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 - 훌륭해요

Lynda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 7월 30일
Dear Lynda, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff here is first rate. We had a very comfortable one night stay on our way to the Channel Islands. Room was recently renovated, clean, spacious, quiet, with all the amenities we could have asked for. Location was very convenient near freeway and walkable to downtown. It seemed very open to the main road, and not what I would call picturesque, but definitely worth the value.
2021년 7월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 7월 30일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our service, amenities, as well as our location! One of my favorite places to explore is the Channel Islands! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 - 괜찮아요

evelyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Decent Hotel
The front desk clerk was rude, had no customer service, was not friendly and had attitude with the guests in front me and with us. The room was clean and comfortable. There were bums that you can see through the window behind the hotel that we saw in the hotel roaming and that looked very sketchy. Definitely a place to stay for one night just to rest but did not feel at ease seeing what was going on behind the hotel. Wouldn’t recommend to stay there longer than a day.
2021년 7월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 7월 30일
Dear Evelyn, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and comfortable. So many things to eat within walking distance. The Ventura pier was also a few minutes walk and a site to see. There were a couple of questionable people coming in and out but nothing too bad. Overall very good location and nice place to stay.
2021년 7월에 3박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 7월 30일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our service, amenities, as well as our location! One of my favorite local attractions is the pier! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a great little hotel for the area. Great location. Clean rooms. Its a motel so i dont want to overstate but we were super pleased
2021년 7월에 2박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 7월 30일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our service, amenities, as well as our location! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 - 훌륭해요

Kristie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in was easy, hotel was very clean. You’re close to a lot of nice restaurants and a cool playground for the kiddos. My only complaint would be that if traveling with little ones bring a lock of some sort. The secondary lock is low enough that my 2 year old could get it off, we ended up putting the dresser in front of the door to ensure our little guy couldn’t escape in the middle of the night. Pool is closed also just an FYI
2021년 7월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 7월 26일
Dear Kristie, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our service, amenities, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staffs, room is spacious, bed is very come, motion sensor light in bathroom is a plus.
2021년 7월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 7월 26일
Thank you for completing the survey regarding your recent stay at our property. Thank you for your compliments on our amenities and property, as well as our staff! I will gladly pass them on! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 - 괜찮아요

Harallamb

좋아요: 청결 상태, 직원 및 서비스
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean updated room
Room was nice, clean and updated. The only draw back was the fridge was leaking and the carpet was wet. Other than that the room was great and the price was fair. Would definitely recommend
2021년 7월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 7월 24일
Dear Stephanie, Thank you for completing the survey regarding your recent stay at our property. I sincerely apologize about the mini-fridge as well as its effect on the carpet. I will speak to maintenance regarding this issue. Thank you as well for your compliments on our amenities and property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

Bobbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick family trip
Customer service was great and helpful. Really can’t control the “characters” that stay there, but overall, the room was clean and spacious (for a motel-style layout). The AC was good and appreciate free breakfast (even with grab and go style). Location was also great. Would stay here again.
2021년 7월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 7월 19일
Dear Bobbie Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I will pass along your kind words regarding your experience at the front desk, as well as the housekeeping and maintenance staff regarding the A/C and cleanliness of the room. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk Man was very professional and informative!
2021년 7월에 3박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 7월 8일
Thank you for completing the survey regarding your recent stay at our property. I will be sure to tell the man at the front desk your kind words! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 - 괜찮아요

실제 이용하신 고객

2021년 6월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 7월 12일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While the property is handicap accesible, the access from the parking lot to the room is not. There is a 8 inch barrier surrounding the flower bed which runs the length of the adjoining sidewalk which inhibits passage if a person is in a wheelchair. Even using a cane or walker is a challenge to get into the room on ground level.
2021년 6월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 6월 24일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I agree fully regarding our disabled guests having difficulty in getting access to their rooms; I will speak to our building designers regarding intermittant access paths along the parking lot. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

Hale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 2박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 6월 24일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Test generally speaking we had a good experience. Our room was clean. The staff the staff was helpful. The location is very good 4 downtown and somewhat close to the beach. The parking situation and the general appearance of the hotel needs upgrade.
2021년 6월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 6월 20일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I had stayed here years ago for my daughters wedding and noticed a lot of nice updates to the outside and inside . it was clean bed comfortable. However, the coffee and condiments where not stocked. Staff was very curt and not hospitable.
2021년 6월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 6월 19일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great option in Ventura. We would stay again.
2021년 6월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 6월 18일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The desk clerk and staff were very friendly and professional and helpful.
2021년 6월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 6월 18일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So many motels these days are obviously cutting corners, with worn out mattresses and towels, and soap that comes out of a dispenser in the wall. Not this place, thank god! Decent beds, linens, plus those little bars and tiny bottles of soap/shampoo which now feel downright retro. It also felt luxurious after the last two s***holes I stayed in. This place even provided a generous breakfast that you picked up in the lobby and took back to your room, to comply with COVID precautions. The host was super nice and encouraged me to take as much food and beverage as I wanted. Did I mention that this place is also a 10 min walk from the beach/pier and right next door to a nice park and several good restaurants? An amazing deal, esp. at this price.
2021년 6월에 1박 숙박함
답변 제공: Carlos Cruz-Ampudia 님, 2021년 6월 18일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura