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Artisan Playa Esmeralda Family Beach Hotel

3.5 star property
Tropical beachfront retreat where travelers can enjoy ocean-side massages, sunset views, refreshments at the swim-up bar, and friendly tennis matches

Choose dates to view prices

Artisan Family Hotels And Resorts Playa Esmeralda is beachfront, offering water skiing and volleyball. Relax at the swim-up bar, Wellness Spa, and two restaurants. Families love the indoor pool, outdoor tennis court, and free in-room WiFi at this resort near Chachalacas Beach.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ₩97,383
₩114,912 total
includes taxes & fees
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Premium Suite

Premium Suite | In-room safe, individually furnished, laptop workspace, blackout drapes

Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, individually furnished, laptop workspace, blackout drapes

Deluxe Double Room

8.0 out of 10
Very good
(7 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room

Junior Double Room | In-room safe, individually furnished, laptop workspace, blackout drapes

Junior Double Room

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

In-room safe, individually furnished, laptop workspace, blackout drapes

Room Deluxe

  • 44 sq m
  • Sleeps 4

View all photos for Suite Junior

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Junior

  • 48 sq m
  • Sleeps 2

View all photos for Suite Master

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Master

  • 48 sq m
  • Sleeps 2

View all photos for Double Room Standard

In-room safe, individually furnished, laptop workspace, blackout drapes

Double Room Standard

  • 40 sq m
  • Sleeps 4

View all photos for Room Standard

In-room safe, individually furnished, laptop workspace, blackout drapes

Room Standard

  • 40 sq m
  • Sleeps 2

View all photos for Suite Master with Sea View

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Master with Sea View

  • 48 sq m
  • Sleeps 4

View all photos for Suite Master

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Master

  • 48 sq m
  • Sleeps 4

View all photos for Room Standard

In-room safe, individually furnished, laptop workspace, blackout drapes

Room Standard

  • 40 sq m
  • Sleeps 2

View all photos for Suite Junior

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Junior

  • 48 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Junior with Sea View

  • 48 sq m
  • Sleeps 4

View all photos for Suite Master with Sea View

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Master with Sea View

  • 48 sq m
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, individually furnished, laptop workspace, blackout drapes

Double Room Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4

View all photos for Standard Room

Standard Room | In-room safe, individually furnished, laptop workspace, blackout drapes

Standard Room

7.4 out of 10
Good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | In-room safe, individually furnished, laptop workspace, blackout drapes

Deluxe Double Room Single Use

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually furnished, laptop workspace, blackout drapes

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | In-room safe, individually furnished, laptop workspace, blackout drapes

Junior Suite, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually furnished, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Ocean View

Grand Suite, Ocean View | In-room safe, individually furnished, laptop workspace, blackout drapes

Grand Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | In-room safe, individually furnished, laptop workspace, blackout drapes

Junior Suite, Ocean View

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Senior Suite

Senior Suite | In-room safe, individually furnished, laptop workspace, blackout drapes

Senior Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Suite, 2 Double Beds

Elite Suite, 2 Double Beds | In-room safe, individually furnished, laptop workspace, blackout drapes

Elite Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Located in Úrsulo Galván, Artisan Playa Esmeralda Family Beach Hotel is in a regional park and on the beach. Zócalo and San Juan de Ulua Castle are notable landmarks, and the area's natural beauty can be seen at Chachalacas Beach and Chachalacas Dunes. Traveling with kids? Don't miss Veracruz Aquarium. Visit our Playa Chachalacas travel guide
View more Resorts in Playa Chachalacas
Map
Saenz de la Pena S/N Zona El Cocal, Úrsulo Galván, VER, 91666

What's nearby

  • Veracruz Harbour
    Veracruz Harbour
    49 min drive - 51.5 km
  • Veracruz international commerce port in Mexico
    Malecón de Veracruz
    49 min drive - 51.5 km
  • Veracruz Aquarium
    Veracruz Aquarium
    55 min drive - 53.7 km
  • Chachalacas Beach
    6 min drive - 2.3 km
  • Plaza Las Americas Shopping Mall
    62 min drive - 74.5 km

Getting around

  • General Heriberto Jara Intl. Airport (VER)
    42 min drive

Restaurants

  • Tacos "Panchito
    12 min drive
  • La Higuera Blanca
    13 min drive
  • Riverside
    10 min drive
  • Restaurant "Manuelita
    18 min walk
  • restaurante de colores
    20 min walk

About this property

Artisan Playa Esmeralda Family Beach Hotel

Family-friendly resort near Chachalacas Beach
Located close to Chachalacas Dunes, Artisan Playa Esmeralda Family Beach Hotel provides a marina, a nightclub, and a swim-up bar. This resort is a great place to bask in the sun with a beachfront location, beach massages, and water skiing. Indulge in a manicure/pedicure, hydrotherapy, and a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Enjoy the gym, as well as activities like beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a grocery/convenience store.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court, and a billiards/pool table
  • A front-desk safe, 1 meeting room, and massage treatment rooms
  • Tour/ticket assistance, multilingual staff, and smoke-free premises
Room features
All 50 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch HDTVs with digital channels and DVD players
  • Free infant beds, ceiling fans, and daily housekeeping

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includes taxes & fees
Apr 20 - Apr 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 65 to 300 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Alava
  • Fish Market
  • Skybar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • TV in common areas
  • Water skiing

Family friendly

  • Arcade/game room
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (2,153 square feet of space)
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Punta Real
Artisan Family Hotels Resorts Playa Esmeralda Ursulo Galván
Punta Real Resort Spa Chachalacas
Punta Real Spa
Punta Real Spa Chachalacas
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda Ursulo Galván
Artisan Family Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda Úrsulo Galván
Resort Artisan Family Hotels And Resorts Playa Esmeralda
Artisan Family Hotels Resorts Playa Esmeralda Úrsulo Galván
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda
Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván
Artisan Hotels Resorts Collection Playa Esmeralda
Punta Real Resort Spa
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Hotels And Resorts Playa Esmeralda Resort
Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván

Frequently asked questions

Does Artisan Playa Esmeralda Family Beach Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Artisan Playa Esmeralda Family Beach Hotel?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Artisan Playa Esmeralda Family Beach Hotel on Apr 20, 2026 start from ₩97,383, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Artisan Playa Esmeralda Family Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Artisan Playa Esmeralda Family Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Artisan Playa Esmeralda Family Beach Hotel?

Check-out is at noon.

Where is Artisan Playa Esmeralda Family Beach Hotel located?

Nestled on the beach, this Úrsulo Galván resort is in a regional park, 0.9 mi (1.5 km) from Chachalacas Beach, and within 32 mi (52 km) of Chachalacas Dunes and Zócalo. Veracruz Harbour and Malecón de Veracruz are also within 32 mi (52 km).

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Reviews

Artisan Playa Esmeralda Family Beach Hotel Reviews

8.0

Very Good

8.2

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 284 out of 654 reviews
Rating 8 - Good. 202 out of 654 reviews
Rating 6 - Okay. 82 out of 654 reviews
Rating 4 - Poor. 51 out of 654 reviews
Rating 2 - Terrible. 35 out of 654 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación con vista al mar y jacuzzi super bien, el personal muy amable, el restaurante de mariscos está buenisimo... no opino de los demás porque no los probé...
Stayed 2 nights in Mar 2026
Verified

8/10 Good

edmon

Liked: Cleanliness, staff & service, property conditions & facilities
Si
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
En general bien, solo la atención de la persona de la recepción no cuenta con la actitud de servicio para atender a los huéspedes, no cordial, parece policía y ausencia de cordialidad
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 1 night in Feb 2026
Verified

8/10 Good

RUBEN

Liked: Amenities, property conditions & facilities
el personal muy amable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Buen hotel, buena atención.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Adrian

Liked: Cleanliness, amenities
Si
Stayed 4 nights in Jan 2026
Verified

8/10 Good

jose ruben

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba limpia y con mucho espacio, incluye terraza con tina de hidromasaje, el personal muy atento
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EN GENERAL ME AGRADO EL SERVICIO
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rubén

Liked: Cleanliness, amenities, property conditions & facilities
Habitación impecable, personal muy amable, lo único fue la tv, ya era viejita y tenía una mancha pero todo lo demás impecable
Y tienen servicio de bebidas directo a donde estas sin necesidad de moverte
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Muy amable, el spa es genial
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality location, incredibly helpful staff . Absolutely zero complaints. Restaurant food is great.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ivonne

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo bien, aunque al parecer estaba el hotel en mantenimiento no afectó nuestra estancia
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jacobo

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar que vale la pena estar. La comida es buena, el ambiente seguro.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Konia Ivett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó todo muy cómodo y limpio.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Abel

Disliked: Property conditions & facilities
Mal servicio en Palapa
Stayed 1 night in Sep 2025
Verified

4/10 Poor

JORGE

Disliked: Cleanliness, staff & service
Si puede no se quede en ese hotel, a la habitación el aire acondicionado hace excesivo ruido, el extractor del baño igual, y cuando pides apoyo no lo hacen, pésimo servicio en el restaurante, pésima actitud de servicio.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jose Antonio

Liked: Staff & service
La propiedad ya esta vieja y sin mantenimiento
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Alfredo Omar

Liked: Cleanliness, staff & service, room comfort
Bien, el personal es atento, aunque el lugar es limpio, las instalaciones ya se están haciendo viejas, haciendolo parecer sucio, le falta mantenimiento al edificio.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Merab

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

R

Liked: Amenities
Buen
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar !!!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Nayeli Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena experiencia para ir con la familia
Stayed 3 nights in Jul 2025
Verified

8/10 Good

TEOFILO

El hotel esta regular… el cuarto esta regular… el baño malo… sucio y viejo… eso si tiene buena presion el agua de la regadera… yo buscaria otra opcion…
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ma. Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta lindo, lo único que le hace falta mantenimiento a las habitaciones y en general a las instalaciones como por ejemplo los camastros del area de playa y alberca estan muy maltratados, algunos rotos, el elevador pequeño esta maltratado y se ve hasta sucio. En mi habitaciones el espejos estaba oxidado y manchado y los muebles de madera se veian maltratados.Ojala e inviertan más en esos detalles para que sea un hotel mejor.
Stayed 3 nights in Jun 2025