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Residence Wollzeile

3.0 star property
Vienna's cultural heart beats just steps from this hotel, where the State Opera's grandeur and premium shopping create an ideal base for exploration.

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Residence Wollzeile places travelers in Vienna's vibrant center near the State Opera. The hotel offers shopping, dry cleaning, a business center, and practical amenities. Guests can relax in the sauna or steam room after exploring, with free WiFi available.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Suite

A spacious living room with a large flat-screen TV, a wooden coffee table, and a chandelier.

Classic Suite

  • 110 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite (DS)

A hotel room with a large bed, a bedside table with a lamp, a chair, a small table with a vase, and a view of buildings through sheer curtains.

Deluxe Suite (DS)

  • 140 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Located in Innere Stadt neighborhood, Residence Wollzeile is connected to a rail/subway station. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Belvedere and Ernst Happel Stadium. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Rapid Vienna Gerhard-Hanappi-Stadion. Visit our Vienna travel guide
Map
Wollzeile 13, Vienna, A-1010

What's nearby

  • A panoramic view of a city at dusk with illuminated buildings and a prominent dome structure.
    St. Stephen's Cathedral
    2 min walk - 0.2 km
  • A city street with historic buildings, a cathedral spire, and storefronts including a pharmacy.
    Stephansplatz
    2 min walk - 0.2 km
  • A Gothic cathedral with two towers, a large rose window, and a diamond-patterned roof.
    Kärntner Straße
    3 min walk - 0.3 km
  • A historic building with ornate sculptures and a horse-drawn carriage in front.
    Hofburg Imperial Palace
    8 min walk - 0.7 km
  • An ornate staircase with green carpet, gold chandeliers, and statues.
    Vienna State Opera
    9 min walk - 0.8 km

Getting around

  • Stubentor U-Bahn
    4 min walk
  • Vienna Mitte Station
    10 min walk
  • Vienna International Airport (VIE)
    23 min drive

Restaurants

  • Figlmüller
    2 min walk
  • Lugeck Figlmüller
    2 min walk
  • Parémi
    1 min walk
  • Figlmüller
    2 min walk
  • Café-Restaurant Diglas
    1 min walk

About this property

Residence Wollzeile

  • Hotel near Stephansplatz
  • A short walk from St. Stephen's Cathedral and Hofburg Imperial Palace, Residence Wollzeile provides shopping on site, dry cleaning/laundry services, and a business center. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Access to a nearby indoor pool, express check-out, and babysitting (surcharge)
    • Laundry services, concierge services, and luggage storage
  • Room features
  • All guestrooms at Residence Wollzeile offer thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Childcare services and free infant beds
    • Free toiletries and hair dryers
    • TVs with cable channels
    • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: EUR 24 per person

Things to do

  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 50 for check-in between 8:00 PM and 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night, plus a deposit of EUR 25.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 24.00 per person
  • Airport shuttle fee: EUR 70.00 per vehicle (roundtrip)
  • Self parking fee: EUR 40.00 per day
  • Pet deposit: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee: EUR 50 for check-in between 8:00 PM and 11:30 PM
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Frequently asked questions

Is Residence Wollzeile pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of EUR 25.00 per day and a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 40.00 per day.

What time is check-in at Residence Wollzeile?

Check-in start time: 8:00 AM; Check-in end time: 10:00 PM. Early check-in is available for a fee of EUR 50 (subject to availability). Late check-in is available from 8:00 PM– 11:30 PM for a fee of EUR 50.

What time is check-out at Residence Wollzeile?

Check-out is at 11:00 AM. Late check-out is available for EUR 50 (subject to availability).

Does Residence Wollzeile provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 70.00 per vehicle applies.

Where is Residence Wollzeile located?

Located in Innere Stadt, this hotel is steps from Stephansplatz and St. Stephen's Cathedral. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Stubentor U-Bahn is only a 4-minute walk and Stephansplatz U-Bahn is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Wollzeile Reviews

9.2

Wonderful

9.8

Cleanliness

10

Location

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A luxurious Residence in beautiful Vienna

An absolutely fantastic Residence of superb luxury. In a prime area in Vienna, close to all amenities. A fantastic price for a luxury brand new Penthouse with everything you could possibly want to make your stay unforgettable.Vera was superb and we will never forget her kindness and the professional service she gave us. She went out of her way to help and checked in on us to make sure we had everything we needed. Thank you for an incredible stay in Vienna. Our memories will last a lifetime.
Verified

10/10 Excellent

Shu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything is within walking distance, friendly stuffs, spacious and clean rooms. Will love to be back soon !
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence was very clean and beautiful. The staff was very friendly and helpful! Location is perfect! My family had a great time here😊
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Serguei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with a broken elevator

This is a great property in a great area. Unfortunately the only building elevator broke down and we had to climb stairs for 4 last days of 6 days stay. This ruined vacation for our handicapped family member. The residence sent a fruit basket and we appreciated the effort, though I would consider a room rate reduction to be an appropriate compensation!
Stayed 6 nights in Dec 2018
Verified

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern apartment. Worth to try

Modern decoration. Value for money.
Verified

4/10 Poor

adam

Liked: Cleanliness
Disliked: Staff & service

Non-responsive management

Automatic lights kicked on several times while we were there, including at 4am twice. We told management, who did not even respond to texts or emails. I understand that there is no onsite management, but that is a pretty basic request. Apartment was also a hotel room, absolutely nothing like the featured apartments seen in the photos.
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, perfect staff!

This is a fabulous place to stay in Vienna! It is in the perfect location- 5 min walk or less to Stephansplatz, half a block from Figlmueller (most famous Wiener schnitzel) across the street from a very good cafe (Cafe Diglas) and I could go on. Super easy for transport everywhere- you are at the heart of the city! Staff is amazing!!!! Vera responded to questions extremely rapidly, very accommodating! (Even when she was off, Niklas responded to email almost immediately!). Asked for early check in and they made it work! We made it through the the airport in record time and arrived 30 min even earlier than predicted (after overnight flight from USA with kids). Two staff members called Vera immediately, she was there in less than 5 min and we were in the room immediately! They appear to be doing SOM renovations/apartment conversions but always blissfully quiet and most accommodating and incredibly nice staff ever! As for the roo- we stayed in 301/311- two bedrooms, kitchen and living room with sofa bed. My family (2 adults, 3 kids) loved it. It is incredibly posh, a bit awkward layout given it is an older building updated to posh apartment and done extremely well. Beds are definitely firm, everything else fantastic! I normally reserve my highest ratings for incredible resorts, but I cannot imagine a better place AND staff for a stay in Vienna! This is the best you will find- book here if available and consider yourself extremely lucky!
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

samira

Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort