โI loved it! The staff were amazing and so friendly loved the ladies at worked at the front desk! Beds are a little hard but other than that the room was very clean and the building alone was gorgeous to walk throughโ
โI would like to mention the shuttle driver who drove the hotel shuttle to the airport at 6:30 AM on July 19. He checked my flight at the airport website in advance because it was raining with thunder and found that my flight from Madison to Chicago got canceled. Then he guided me to the counter of the American Airline in the airport and confirmed it together. In the meantime he called to the hotel and figure out the bus schedule to the Chicago airport. However, the bus was scheduled at 11 AM. To...
โI could smell smoke from the restroom all night long but they said thereโs nothing they can do with it. One lady I met in the morning was kind but the front lady was not. Also the hotel is quite different from the picture from homepage and there were no water bottles in bending machine.โ
โQuick and polite customer service. I was on the first floor by the pool. Really quite peaceful. Got some good sleep. Wish they had more amenities in the room but everything was perfect. โ
