Village at Park Royal Tours

I would’ve given this five stars had there been a good mattress on the bed. Spent every night trying to climb out of the hole in the center of the mattress extremely disappointed, considering how beautiful the room was and the rest of the hotel.

We’ve stayed at Paradox several times. In general we like the hotel but there are a few things we didn’t like. The bed in our room was very uncomfortable and the pillows were flat. Maybe just bad luck since that hasn’t been a problem in the past. The restaurant/bar. Five times now we’ve been there and it’s felt unwelcoming each time. The servers seem more interested in primping themselves than providing an inclusive atmosphere. It seems systemic since it’s been this way every time. We do enjoy the quality of the rooms overall and the location is very good. The valets are extremely helpful and kind. They’re actually one of the reasons we keep going back. Can’t say enough good things about each of them. We also wish there was a coffee station either free or for sale it doesn’t matter but the trek to find coffee in the morning really sucks. Most hotels offer coffee so this is a bit surprising considering it’s a higher end hotel. A lobby coffee bar would be very nice.

This was our second stay at this hotel, and we chose to come back because we really enjoyed our first visit. We stayed for two nights this time, and it definitely lived up to our expectations. The location is excellent and makes it easy to get around. We also love the hotel’s modern interior design. The rooms are spacious, exceptionally clean, and very comfortable. Overall, we had another great experience and wouldn’t hesitate to stay here again. Highly recommended!