Nam Vinh Yen Urban Area, Khai Quang Ward, Vinh Yen, Vinh Phuc
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Reservation Manager - ms. Trang Le on Feb 28, 2024
고객님께서 DIC Star Hotels & Resorts Vinh Phuc에서 즐거운 시간을 보내셨다는 것을 알게 되어 기쁩니다. 고객 만족이 최우선이기 때문에 모든 고객에게 원활한 경험을 제공하기 위해 항상 모든 세부 사항을 처리하기 위해 노력하고 있습니다. DIC Star Hotels & Resorts Vinh Phuc에 투숙해 주셔서 다시 한 번 감사드립니다. 가까운 시일 내에 다시 뵙기를 바랍니다. 따뜻한 안부 전해 드립니다!
Response from Trang Le - Reservation Manager on Jan 16, 2024
It is our pleasure to know that you had a great time at DIC Star Hotels & Resorts Vinh Phuc. As guest satisfaction is our priority, we always strive to take care of every detail to deliver a seamless experience to all the guests. Thank you once again for staying at DIC Star Hotels & Resorts Vinh Phuc! We hope to have a chance to welcome you back in the nearest future.Warmest regards,
Thank mr. Lee so much for choosing and using our hotel services - DIC Star Hotels & Resorts Vinh Phuc. We are very glad to know that you had a good time at our hotel. Hope to see you next time again at our hotel. Hotel Manager Board
Great facilities and great service.
The room is very clean.
Breakfast is also good.
The best experience to me.
JUNHEE
Response from Reservation Manager on Jul 14, 2023
Thank you so much for choosing and using our hotel services - DIC Star Hotels & Resorts Vinh Phuc. We are very glad to know that you had nice experiences and a good time at our hotel. Wish you a good health, lucky and success more. Hope to see you next time again at our hotel. Hotel Manager BoardReservation ManagerMs. Trang Le
10/10 Excellent
Ung
May 22, 2023
Ung
Stayed 4 nights in May 2023
Response from Reservation Manager - Trang on May 23, 2023
Dear Mr. Ung,Thank you so much for staying with us on your recent trip at DIC Star Hotels & Resorts Vinh Phuc. We are very pleased to know that you enjoyed your time here. We hope the next time you return back to Vinh Phuc you can spend more days with us to enjoy all the facilities and activities. We look forward to your next visit again with us soon. Best Regards, DIC Star Hotels & Resorts Vinh Phuc
Dear Mr. Anony ,
Thank you so much for staying with us on your recent trip at DIC Star Hotels & Resorts Vinh Phuc, We're very pleased to know that you enjoyed your time here. We hope the next time you return back to Vinh Phuc, you can spend more days with us to enjoy all the facilities and activities. We all look forward to have you again with us soon.
Best Regards,
DIC Star Hotels & Resorts Vinh Phuc
Thái độ phục vụ của nhân viên lễ tân không tốt, không có nổi 1 câu cảm ơn hay xin lỗi khi giao phòng không đúng với yêu cầu của khách hàng, không hướng dẫn cho khách hàng khi check in, khi khách check out cũng không có 1 câu cảm ơn. Trong phòng chưa chuẩn bị sẵn khăn tắm và khăn lau chân cho khách. Mùi sữa tắm và dầu gội đầu rất khó chịu