불카노의 비즈니스 호텔

“Not sure how this is even classed as a 4*. Rooms closer to a barrack.. doesn’t have shampoo and hair conditioner or body wash so bring your own as they only have a weird water-activated hand soap. When we asked for an ironing board we were told they don’t have any for guests and would only accept dropping our clothes off so long as not linen, with turnaround of 3-4 days… Beds also not comfortable and dirty without a proper cover, only a sheet. Food was rubbish / prison food and depressing, we...

“We arrived at the hotel very excited and were truly impressed by the beautiful view. Unfortunately, we left feeling very disappointed. I travel frequently and have stayed in many hotels. Sometimes everything is perfect, sometimes just average, and usually small inconveniences can be overlooked. However, in this case our stay in Room 3 was extremely difficult, and we left without having slept. The main issue was the noise level in the room. The air conditioning unit from the neighboring room...