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Reviews of Courtyard by Marriott Bethesda/Chevy Chase

3.5 out of 5
Courtyard by Marriott Bethesda/Chevy Chase
5520 Wisconsin Avenue, Chevy Chase, MD

Reviews

8.4

Very Good

Rating 10 - Excellent. 514 out of 1008 reviews" "
Rating 8 - Good. 286 out of 1008 reviews" "
Rating 6 - Okay. 90 out of 1008 reviews" "
Rating 4 - Poor. 60 out of 1008 reviews" "
Rating 2 - Terrible. 58 out of 1008 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jerah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well maintained, clean, rooms were smaller though compared to other places with almost the same price. I like the location though walkable to some shopping stores, restaurants and close to downtown DC and Georgetown. Parking was pricy, considering it’s not right at downtown or Georgetown but overall a good experience. Front desk person at the time of our check in was very considerate and professional. Thank you.
Stayed 2 nights in Apr 2024

4/10 Poor

Richard, Naples

Traveled with family
We did not receive our wake up call. The slow sink drain was not fixed. We expected a more luxurious experience considering the price and location of the hotel.
Stayed 3 nights in May 2024

8/10 Good

Robert, West Orange

Traveled with family
Liked: Cleanliness, amenities
Stayed one night for family . Nothing fancy. Old configuration of plugs (no usbs, etc). Coffee/tea in lobby not maintained. Parking is $30/night. It was fine but pretty basic for a Marriot.
Stayed 1 night in May 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Jane

Liked: Staff & service
convenient
Stayed 2 nights in Mar 2024

8/10 Good

trish

Liked: Cleanliness, staff & service
Good value for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Chevy Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, quiet & well connected. Excellent Starbucks 3 minutes away.
Stayed 2 nights in Apr 2024

10/10 Excellent

rolinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful and very accommodating
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly
Stayed 3 nights in Apr 2024

10/10 Excellent

spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff was friendly and very kinda; especially when handling a large crowd at once.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ledina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Vitalii

Stayed 2 nights in Apr 2024

10/10 Excellent

Terry

Stayed 1 night in Apr 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Carlos

Stayed 2 nights in Apr 2024

8/10 Good

Lillian

Stayed 1 night in Apr 2024

4/10 Poor

Shengfong, Teaneck

Traveled with family
Disliked: Property conditions & facilities
Long line to check-in, and despite check-in on time at 3:05pm, our given room window view is directly facing the garbage dumpster, not pretty. Bathroom door entrance space is very small, it passes a support beam vertically in less an inch when open it, I may hurt my fingers if I do not pay attention. Not too welcoming entrance re the building - the next door stores are shut down so the surrounding area is actually not pretty until you walked 2 blocks away. Basement parking lot is also outdated.
Stayed 1 night in Apr 2024

10/10 Excellent

Cyrille

Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Felix, Ledyard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. Clean and comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexis

Liked: Amenities
Pleasantly surprised but my the cleanliness and great area around. The 33 metro bus will take you right into DC near attractions. Outdoor parking for my long box, oversized truck was accessible. However, I literally took the very last spot on my arrival day. Not sure if it was because of staff parking or what.
Stayed 2 nights in Apr 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service
I liked everything about the property from cleaning to excellent service , the lobby is very nice area, location is great! My only complaint is the they need to be upgraded. Room safe not bad but could be better .
Stayed 1 night in Mar 2024

6/10 Okay

Rocio

Traveled with family
Liked: Amenities
I think the rooms need upgrade , particularly the beds . I didn’t like the fact the knock at 7:50 am at my door to find out the time I was leaving to do my room … it has being the very first time I experience this in any hotel… maybe they don’t have enough coverage which I can understand but why didn’t they asked me the night before .
Stayed 1 night in Apr 2024

10/10 Excellent

Raymond, Covina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, especially Naheeb at front desk. Loved the neighborhood!
Stayed 1 night in Mar 2024

6/10 Okay

Matt

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary Jane, Hopkinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well run hotel. Parking is super easy and reasonable. Front staff are friendly and very well versed and efficient. We really like this hotel !
Stayed 3 nights in Mar 2024

4/10 Poor

Sukhleen

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Jithendra Reddy, Redmond

Liked: Staff & service
Disliked: Property conditions & facilities
There was disturbing noise in the midnight, ac was not working properly
Stayed 1 night in Mar 2024

10/10 Excellent

Cyrille

Liked: Staff & service, property conditions & facilities
Great location, great staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Selina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night. The hotel was clean and you get to have an housekeeper asking if you need assistance in the morning.
Stayed 1 night in Mar 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The hotewas fine but when we checked in they kept giving keys out to rooms where people were already staying. Safety issue
Stayed 2 nights in Mar 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appeared to be recently renovated.
Stayed 3 nights in Mar 2024

8/10 Good

willie

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Regina

Stayed 3 nights in Mar 2024

10/10 Excellent

Clinton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
The hotel was well kept and beautiful. Everything was perfect. I will definitely use this hotel again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located within walking distance to shops and restaurants - super quiet and a short Uber drive to American University. Enjoyed the options for breakfast and the hot cider in the afternoon.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jasmine, North White Plains

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

John

Stayed 1 night in Jan 2024

10/10 Excellent

Hanna

Stayed 2 nights in Jan 2024