West End Museum Tours

Excellent customer service

We had a wonderful stay at this hotel! The staff was friendly and welcoming, and there was always someone at the door ready to greet us and help whenever needed. We stayed for a week and really appreciated that our room was cleaned every day. It seems like many hotels no longer provide daily housekeeping unless you specifically request it, so this was a really nice touch. The room was very comfortable, and we felt right at home throughout our stay. The location was fantastic. The subway station was right on the corner, which made it incredibly convenient to get everywhere we wanted to go. Fenway Park was only a 20-minute walk away, and we loved exploring Newbury Street, with all of its great shopping and restaurants. We would definitely recommend this hotel, especially for its comfort, friendly staff, and excellent location. We would happily stay here again!