"Amazing staff that go above and beyond. Super clean and wonderful views. The proximity to all the area restaurants, shops, millennium park and the worlds largest Starbucks made it super convenient."
"The parking situation was terrible. At check-in, our room was not even ready. Once we finally got into the room, it was very dirty. There was hair in the bed, ashes from smoking, and crumbs all over the carpet. The carpet had clearly not been vacuumed at all."
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