웨스트 할리우드, 로스앤젤레스의 수영장이 있는 호텔

“깨끗한 객실 친절한직원들 ”

“공항 셔틀이 좋았습니다 ”

“This was terrible. The only positive thing I can say is that it was clean. The whole check in process was online. No check in desk or actual hospitality staff at all. Getting the information to check in, park, get into the building, elevator was so complicated and there was nobody to speak to on the phone. Communication was via text message only. The photos are not at all indicative of the actual property. We were so disappointed that we checked out without staying and went somewhere else much...

“I recently stayed at this hotel and found it generally beautiful with excellent facilities. However, my experience was marred by their handling of late check-out. I was charged $75 for being 15 minutes late, which felt excessive. When I called the front desk, I was under the impression that the fee for a 12 PM late check-out was only $5. Additionally, the staff could have informed me that if I could vacate the room within 30 minutes, there would be no charge. This lack of clear communication...