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Reviews of Studio 6 West Palm Beach, FL

2 out of 5
Studio 6 West Palm Beach, FL
1535 Centrepark Drive North, West Palm Beach, FL

Reviews

6.0
Rating 10 - Excellent. 24 out of 65 reviews" "
Rating 8 - Good. 5 out of 65 reviews" "
Rating 6 - Okay. 4 out of 65 reviews" "
Rating 4 - Poor. 9 out of 65 reviews" "
Rating 2 - Terrible. 23 out of 65 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

jessica

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was in room #152 before, was using the bathroom when a infestation of roaches came from crawling under the fridge! I was moved to room #155 with 2 small full size beds that they thought were “queens” Definitely disgustingly dirty! Floors not swept, poop marks in the toilet, roaches everywhere! Will NOT STAY again. Do not waste your money here.
Stayed 1 night in May 2024
Response from Brand Experience Team on May 21, 2024
Hi Jessica,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Poor

Brian

Business traveler
Disliked: Amenities, property conditions & facilities
Office door is always locked, tells you all you need to know.
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on May 15, 2024
Hi Brian, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

10/10 Excellent

Heinrich

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2024
Response from Brand Experience Team on May 15, 2024
Hi Heinrich, Thank you for the perfect rating!Natalie #Team6

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only one lady at the counter and she was absolutely slammed. Line literally out the door and she was still treating everyone very politely and efficiently. I really appreciated that. The only issue I had is that the internet went down and stayed down for several days. Messed me up because I need it for work.
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on May 15, 2024
Hi James, Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Natalie #Team6

2/10 Terrible

Glen

Business traveler
Disliked: Staff & service, amenities
NOTHING TO LIKE !!! A Motel built around nightmares !!!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 15, 2024
Hi Glen, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great orop
Response from Brand Experience Team on May 15, 2024
Hi Jeffrey, Thank you for the awesome rating!Natalie #Team6

4/10 Poor

Charles

Disliked: Staff & service, property conditions & facilities
Worse place I have stayed in awhile
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Charles,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in good standard
Stayed 1 night in Feb 2024
Response from Brand Experience Team on May 7, 2024
Hi Georgette,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

justin

Traveled with partner, Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
This needs good fixes. Outside looks nice, inside everything is old or bloke. Humidity smells.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on May 7, 2024
Hi Justin,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Rob

Disliked: Staff & service
They would not let me check in because they had not recociled their books from the day before. I said cancel the reservation....i didnt stay I wont pay!
Stayed 1 night in Apr 2024

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on May 3, 2024
Hi Georgette, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Georgette

Liked: Staff & service, amenities, property conditions & facilities
Great customer service and very peaceful
Stayed 1 night in Feb 2024
Response from Nancy Y. on May 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiffany is great at the customer service desk
Stayed 1 night in Mar 2024
Response from Nancy Y. on May 2, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Melissa

Stayed 1 night in Apr 2024

4/10 Poor

Thomas

Disliked: Staff & service, amenities, property conditions & facilities
Old Motel 6. Bedding, towels are cheapest available and OLD! Need to use BLEACH! Ugh! Paper thin walls! Dirty walk ways, trash everywhere. Dark, dank….
Stayed 2 nights in Apr 2024
Response from Nancy Y. on May 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

melanie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was helpful. First room was not cleaned, was given another room. Other guests were loud
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Melanie,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

8/10 Good

Milagros

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 26, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Thomas

Stayed 2 nights in Apr 2024
Response from Nancy Y. on Apr 26, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Cristian

Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 19, 2024
Hi Cristian,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

isabel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
OMG, Where do I begin? Dirty, I don't ever it was cleaned before we arrive. Cleaning people on the hall did not even have the cleaning supply so i could clean our own bathroom. Dirty sheets and towels as well. When i asked for towels, as we did not have any, she went through a pile checking one at the time to see what was dirty or clean, all in the same basket. roaches in the cabinet. Trust me we are not picky, but the place at least has to be clean. And yes, people are living there, like mentioned in other reviews, so if that is an issue for you, something to consider. The keys do get deactivated everyday, apparently if you don't pay by 11am, you can't reactivate your key. That type of place! Don't get fooled by the outside conditions, or street view.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi Traveler,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff name tiffney
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Apr 10, 2024
Hi Georgette, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Apr 10, 2024
Hi Georgette, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great staff member name Tiffany that’s very helpful.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Apr 3, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Shauntrel

Traveled with partner
Disliked: Amenities
🙈
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Michael, Lantana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room not available when I arrived. 2 hours later at 9pm I was given a sorry room that smelled like cigarette smoke.I paid for it in advance and was not able to be refunded I was told. I was given a room that was filthy, but they told me it was just cleaned. I want a full refund please. I travel for a living and this is unacceptable.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
The key card did not work 4 times. The gentleman at the front counter was very nice and helpful . But I was so pissed that I had to go up and down the stairs 5 times to not being able to get into my room.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Heather,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not the type to do reviews but the experience has been that bad. Think twice before booking and then think again.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Alicia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't check in
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 20, 2024
Hi Eric, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

Eric

Liked: Cleanliness
Disliked: Amenities
Sink was backed up and the TV was struck at 75 and wouldn't get any lower. Also, bugs in the room.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 20, 2024
Hi Eric, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Natalie #Team6

8/10 Good

Anora

Generally an ok stay.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 20, 2024
Hi Anora, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

8/10 Good

Luis angel sanchez

Stayed 2 nights in Apr 2024

2/10 Terrible

Etneciv

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chiripas en el hotel, la cama daba picazón, aparte muchos Morenos raros en la zona
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Elduyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

10/10 Excellent

iron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
all ok
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Iron,Thank you for the excellent rating!Lilith#Team6