Find Family Hotels in West Yellowstone, MT

"Great customer service. I needed a place to leave my luggage while I took a snowcoach tour because there was no room on the bus. I had already checked out but they still locked up my luggage, then allowed me to wait in the lobby for my ride after the tour. Also, the breakfast was pretty good. "

"Great Stay! "

"Nice place! Would recommend!"

"Somewhat dated but nice place. Front desk is only open until 11 but showed up after and they leave room key in an envelope for you at the front desk. "

"yes"

"This is our first time staying at the Holiday Inn in West. We stay in West a lot for snowmobiling & this has been on our list of places to try & I'm SO glad we did! The room was a great size with 2 queen beds & a sitting area. Everything was nice and clean. The property texted us before arrival for any questions we had - I confirmed my husband's name was on the reservation since he would get there before me & asked about snowmobile trailer parking. An actual human responded which was nice. Unfortunately, when my husband got there to check in the person at the front desk (Geoff) gave him a hard time and said his name wasn't on the reservation. I had to call and speak with Geoff and then he finally looked in the reservation and saw that my husband's name WAS on the reservation & saw the entire conversation I had with the person a few hours earlier. This was the only hiccup we had during our stay. At first the $15 amenity fee seemed a little excessive but then we realized ALL the amenities that were included (game room, pool, nightly delicious fresh cookies, an assortment of ice creams -which I think my son ate his $15/day in, discount at the restaurant and kids eat free, and free guest laundry - which we didn't utilize this time but it's a great perk!) My kiddo loved that the pool had a giant TV with family friendly movies playing all the time - he even made a request for the next night & sure enough they had his movie on! "

"Room was spacious and clean, good energy at the hotel in the winter!"

"Rooms were clean and in good condition. "

"the staff was great especially the young guy who checked me in. I want to say his name is Derrick or something like that. He was the best."