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"Staffs are nice"

"The staff were fabulous!! The breakfast was really good and has the best outlook over the lake. Nice and close to the train. The only minor thing was we couldn't find the air con the first night and it was really hot in the room so we needed to open the windows. It was close to midnight and had been up and travelling since 6am when we checked in so we were too tired to try and find out whether the room didn't have it. It was hidden behind the curtain and on the floor, in other places the air con is up high because cool air sinks and also behind a curtain doesnt really help with air flow. A really minor thing but it could be good to have the room cool before check in or advice on how to operate as it was ~30 degrees at the time. "

"The service was good. The breakfast area was a bit hot at times."

"The perfect hotel on a budget! This place has hostel vibes in the best possible way. The rooms are small but incredibly clean, modern, and pretty. The bedding was fluffy and so comfortable, and the shower was hands down my favorite of our entire Europe trip. While there isn’t a fridge in the room, there’s a great common area with a kitchen and coffee/tea machines where you can prepare food. There are also lots of cozy sitting areas that make it easy to enjoy takeout or grocery store meals. The location is fantastic—just an easy 8–10 minute walk from the train station, right in the beautiful old city of Bern. We were able to walk to all the major old city sights within 3–4 hours. On top of that, the shopping options in this area are endless—the best we experienced anywhere in Switzerland. There are also countless restaurants nearby and an immense selection of grocery stores, making it incredibly convenient for any type of traveler. Our particular room was one of the few that looked directly out onto a cement wall. We mentioned this to the host, who kindly invited us to meet in the common area (likely to try to switch our room), but since we were only there briefly and had already gone out exploring, we didn’t follow up. Even so, we really appreciated that the host was open to feedback. And in the end, that room did have the upside of extra privacy and quiet compared to others. Overall, we loved our stay and would definitely recommend it for anyone looking for comfort, clea"

"I like everything, except of noise outside"

"Very great location and station pick up warm welcome with free prosecco drink, spa , sauna , swimming pool , balcony Mountain View "

"The pool and spa are the stars of the stay"