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Palm Bay Resort

4.0 star property
Beach spa retreat walking distance from Palm Bay Beach

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Palm Bay Resort

View from property
Outdoor pool, pool umbrellas, sun loungers
Platinum House | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Daily cooked-to-order breakfast for a fee
Hibiscus Suite | Bathroom | Shower, free toiletries, towels

Reviews

9.4 out of 10

Exceptional

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
  • Air conditioning
    Air conditioning
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Showing 3 of 8 rooms

View all photos for Ocean View House

Ocean View House | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Ocean View House

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Ceiling fan
Blackout drapes/curtains
2 bedrooms
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Beachfront Bungalow

Two Bedroom Beachfront Bungalow | Living area

Two Bedroom Beachfront Bungalow

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 70 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Ocean View Bure

Ocean View Bure | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Ocean View Bure

Highlights

Balcony
Air conditioning
Mini-fridge
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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7.6 out of 10, Good, (653)
The price is ₩290,298
₩319,328 total
includes taxes & fees
Oct 24 - Oct 25
Daydream Island Resort

About the neighborhood

Map
Palm Bay Resort, Whitsundays, Whitsundays, QLD, 4741

What's nearby

  • Molle Islands National Park - 1 min walk
  • Lovers Cove - 2 min drive
  • Airlie Beach Lagoon - 16 min drive

Getting around

  • Proserpine Station - 45 min drive

Restaurants

  • Mamas Boys
  • The Palms Restaurant
  • Chocolate Fish Cake
  • Clubhouse

About this property

Palm Bay Resort

Upscale hotel near Airlie Beach Lagoon
Located close to Palm Bay Beach, Palm Bay Resort provides a grocery/convenience store, a terrace, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and kayaking. Indulge in a facial, a massage, and a body treatment at the onsite spa. Enjoy the gym, as well as activities like hiking/biking. A garden, a library, and a fireplace in the lobby are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), beach towels, and a front-desk safe
  • A banquet hall, tour/ticket assistance, and luggage storage
  • A paddleboard on site, helicopter/airplane tours, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Palm Bay Resort boast comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like safes.
Extra amenities include:
  • Showers and free toiletries
  • Balconies, mini fridges, and ceiling fans

Languages

English, French, Italian, Spanish

Property amenities

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 15 to 25 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open select days

Accessibility

  • No elevator

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Outside alcohol is not permitted, but is available for purchase.
Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 25 per person
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Palm Bay Resort Long Island
Palm Bay Long Island
Palm Bay Resort Hotel Whitsundays
Palm Bay Resort Hotel
Palm Bay Resort Whitsundays
Palm Bay Resort Hotel Whitsundays

Frequently asked questions

Does Palm Bay Resort have a pool?

Yes, this property has an outdoor pool.

Is Palm Bay Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palm Bay Resort?

Palm Bay Resort doesn't offer parking.

What time is check-in at Palm Bay Resort?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Palm Bay Resort?

Check-out is at 10 AM. Late check-out is available for a fee.

Where is Palm Bay Resort located?

Located in Whitsundays, this beachfront hotel is in a national park, steps from Palm Bay Beach, and 7.5 mi (12.1 km) from Airlie Beach Lagoon. Whitehaven Beach is 14.4 mi (23.2 km) away.

Palm Bay Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 169 out of 232 reviews" "
Rating 8 - Good. 47 out of 232 reviews" "
Rating 6 - Okay. 9 out of 232 reviews" "
Rating 4 - Poor. 2 out of 232 reviews" "
Rating 2 - Terrible. 5 out of 232 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Danielle

Traveled with partner
Liked: Cleanliness
The property itself was nice. The villa we stayed in (beachfront villa) was great but in the mornings we were woken by alot of noise from machinery unloading supplies etc. The food was terrible! We ended up only eating one meal a day as we couldnt stomach it anymore. We ordered the secluded picnic...it was not at all secluded, the staff members when finishing their shift were sitting with us and people were walking all around stopping to chat. This was not romantic. The following day the staff members not working were taking up all the chairs on the beach, were using all facilities and in the pool etc. They acted as though we were an inconvenience being there. Very unprofessional and quite unpleasant as this island has so much potential.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ming-Fei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a special place living amongst nature. We saw whales, turtles out at front, curlews, humming birds and cockatoos in the gardens. So secluded you dont see more than 15 people anywhere. Quality of food is excellent and similarly priced compared to mainland.
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott, Wheelers Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely gorgeous, peaceful, staff were amazing and the food just fantastic!
Stayed 7 nights in Aug 2024

10/10 Excellent

Adam

Relaxed & yummy food & cocktails
Stayed 3 nights in Aug 2024

2/10 Terrible

Scott

Traveled with family
Disliked: Amenities
Disappointing Experience at Palm Bay Resort if I could put half a star I would! I recently stayed at Palm Bay Resort on Long Island, Whitsundays, and unfortunately, my experience was subpar. The staff was consistently rude and disrespectful, which set a negative tone for our entire stay. The food at the resort was extremely overpriced and took an inordinate amount of time to arrive, often exceeding an hour. When it did, we were underwhelmed by the quality. The service was poor, and our room was neglected by housekeeping, with no cleaning or attention to detail during our stay. To make matters worse, we encountered bed bugs in our room, which was unacceptable. We also experienced issues with our airport transfers, which were cancelled despite being prepaid. The resort withheld our money for 7 days, further adding to our frustration. Our room had unexplained splatters on the bedroom wall that resembled blood, which was disturbing and never addressed. The resort's tour information was misleading, leading to further disappointment. Perhaps most concerning was the staff's unapologetic attitude towards our complaints. Overall, our stay at Palm Bay Resort was marred by poor service, uncleanliness, and a lack of accountability. Until these issues are addressed, I would caution others against staying here.
Stayed 5 nights in Aug 2024

8/10 Good

Millicent

No persons under 16 yrs old- liked that Menu choice and food quality was not 5 stars Telephone number on website does not work
Stayed 2 nights in Aug 2024

10/10 Excellent

SHARNI, Warana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Jitendrakumar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good property but it's in isolated area and transportation is hard. You have only options to go in or out of the resort 3 times in day, goes to Shute harbour only, 8am-11am-4pm. Alternative option is, Mars Charter private water taxi which is very expensive if you in small group.
Stayed 4 nights in Jul 2024

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning place, would love to come back! Food and table service were average
Stayed 3 nights in Jun 2024

4/10 Poor

Darrin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

Leslie

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Very relaxing but if staying for more than two days a large tv in the restaurant would be good for sports fans. Cocktails were short sheeted by a few liquor ingredients.
Stayed 4 nights in May 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a vibe - paradise.
Our stay at Palm Bay was exceptional. It is simply magical. As Canadians, we pinched ourselves to see if it was real. VERY private location. Small capacity makes it feel very VIP and exclusive. It's a very private getaway with our own 2 bedroom bungalow on the beach. Palm Bay is absolutely a vibe. I'm so glad we opted to stay there rather than the overrun hotel style resorts on some of the neighbouring islands we visiated that have none of the private paradise feel of Palm Bay. It's notably adults only which makes it quiet as there are a mix of honeymooners, couples, and older families. Being able to snorkel out our front door was awesome. The food and drinks were excellent. We're foodies and Palm Bay did not disappoint. The pool was lovely with lots of seating and shade available, and a greag place to enjoy a few beverages. Our 2 bedroom bungalow was lovely. Our only minor note for the entire stay was that the bathrooms could use a bit of a refresh, but that is small potatoes given everything else that Palm Bay has going for it. I do feel like we stumbled upon a "best kept secret" with this resort. We stayed for 5 days/4 nights, and I wish we had stayed longer. We booked an excursion from through the concierge and it was great. 10/10 recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

JoAnn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I thought Palm Bay Resort was a beautiful Island. The only dispointment was that the tennis court was closed and not in useable condition but they still advertise it as an attraction. Everything else was perfect.
Stayed 6 nights in Apr 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultimate relaxation. If you are looking for off the grid, look no further. The island is BEAUTIFUL!!!!!! There is so much wildlife and natural beauty here. The bush walks were great, it allowed you to see the whole island. Every morning we had breakfast with the cockatoo's and watched the wallaby's walk around and eat. If you are looking for a touristy kind of place this is NOT it. This place is so quiet and relaxing you forget there is a world outside of it. They do offer excursions for those who want to have an adventure. I would highly recommend the rafting tour out to White Haven beach.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Apr 2024

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for my birthday!!! the island was so remote and private and the staff was lovely!!! highly recommend its a little piece of paradise
Stayed 3 nights in Feb 2024

10/10 Excellent

Simon

Stayed 4 nights in Mar 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access from the mainland and an all inclusive experience.
Stayed 3 nights in Mar 2024

8/10 Good

karen ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like the peace and quite and the no under 16 yrs was great no small children running around the staff where excellent only a shame it rained every day but it was there wet season and it didnt stop us from having a great holiday
Stayed 5 nights in Mar 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Island Paradise
Review- What an amazing experience, we went during the end of February and had a fair spectrum with the weather. We got engaged out there and the staff were super accommodating and friendly despite numerous changes made by us and the weather. I had plans to get engaged on the 28th Feb and had a day trip booked on land. Due to severe weather everything got cancelled and my plans destroyed on land. I had booked to get the late transfer to the island and was meant to have a romantic dinner on the balcony set up for around the time we arrived. Due to the weather I had to change this to the early boat and sent an email to reception letting them know. The staff greeted us at the shore with a drink. Long story short staff member Keeley helped change the day around and organise a second attempt for the next day, booking us a flight to see the Great Barrier Reef and then have dinner set up for when we got back and everything worked out perfectly. **Positives** Staff - They are very friendly greeting us all the time always with a smile. Keeley - She is an absolute asset to the team being able to organise everything and dropping things at a moments notice, definitely worthy of a management position. Amazing views - couldn’t even begin to describe as it would not do them justice Lovely food - Dinning suitable for every occasion. Wildlife - lots of wildlife on the island from the most desirable animals like turtles, butterflies, wallabies, parrots, plenty of fish, stingray’s
Stayed 2 nights in Feb 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

8/10 Good

Franz August

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very international
Stayed 5 nights in Feb 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted a place where I could sit and relax. And this resort sure did offer that. Staff were all outstanding to deal with. Looking forward to another visit.
Stayed 4 nights in Feb 2024

10/10 Excellent

Sylvie, Anjou

The only thing missing is wi-fi. For me this is an important feature during my trip.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So peaceful and serene. It was just what we needed! Our first time to Australia and the Whitsundays. What a wonderful way to spend our holiday. Staff and service are exemplary. Thank you! Shari and Bill Rodgers
Stayed 12 nights in Jan 2024