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Hilton Garden Inn Winston-Salem/Hanes Mall

3.0 star property
The cozy lobby fireplace welcomes travelers after a day of shopping, while the Great American Grill serves up energizing breakfasts to start the day

Choose dates to view prices

Located near Hanes Mall, Hilton Garden Inn Winston-Salem offers a cozy lobby with a fireplace and free WiFi. Guests enjoy meals at the Great American Grill, snack vending machines, and a 24-hour fitness center. The attentive staff and outdoor entertainment space enhance the stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ₩175,108
₩197,872 total
includes taxes & fees
Mar 15 - Mar 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Designer toiletries, hair dryer, towels, soap

Room, 2 Queen Beds

8.6 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Winston-Salem, Hilton Garden Inn Winston-Salem/Hanes Mall is in the business district. Looking to enjoy an event or a game? See what's going on at Truist Stadium or Lawrence Joel Veterans Memorial Coliseum. Spend some time exploring the area's activities, including golfing. Visit our Winston-Salem travel guide
Map
1325 Creekshire Way, Winston-Salem, NC, 27103

What's nearby

  • Wake Forest University
    Wake Forest University
    11 min drive - 13.7 km
  • Bowlero Winston-Salem
    2 min drive - 1.7 km
  • Adventure Landing Winston-Salem
    3 min drive - 3.1 km
  • Hanes Mall
    3 min drive - 3.4 km
  • Wake Forest University Baptist Medical Center
    7 min drive - 9.4 km

Getting around

  • Piedmont Triad Intl. Airport (GSO)
    33 min drive

Restaurants

  • Starbucks
    13 min walk
  • Chick-fil-A
    3 min drive
  • McDonald's
    3 min drive
  • McDonalds
    5 min drive
  • Starbucks
    3 min drive

About this property

Hilton Garden Inn Winston-Salem/Hanes Mall

Hotel near Hanes Mall
Located close to Novant Health Forsyth Medical Center, Hilton Garden Inn Winston-Salem/Hanes Mall provides dry cleaning/laundry services, a fireplace in the lobby, and an outdoor entertainment area. The on-site restaurant, Great American Grill, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free WiFi in public areas, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a ballroom
  • An elevator, ATM/banking services, and 3 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 112 rooms boast comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch HDTVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, refrigerators, and microwaves

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Pillowtop beds, desk, laptop workspace, blackout drapes
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
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The price is ₩135,831
₩156,802 total
includes taxes & fees
Mar 29 - Mar 30
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hotel Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Winston-Salem Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hotel Hilton Garden Inn Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
Hilton Garden Inn Winston Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Frequently asked questions

Is Hilton Garden Inn Winston-Salem/Hanes Mall pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hilton Garden Inn Winston-Salem/Hanes Mall?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Winston-Salem/Hanes Mall on Mar 15, 2026 start from ₩175,108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Winston-Salem/Hanes Mall?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Hilton Garden Inn Winston-Salem/Hanes Mall?

Check-out is at 11 AM.

Where is Hilton Garden Inn Winston-Salem/Hanes Mall located?

Situated in the business district, this hotel is 1.9 mi (3 km) from Hanes Mall and 2.8 mi (4.5 km) from Novant Health Forsyth Medical Center. Wake Forest University Baptist Medical Center and Truist Stadium are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Winston-Salem/Hanes Mall Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 447 out of 729 reviews
Rating 8 - Good. 165 out of 729 reviews
Rating 6 - Okay. 61 out of 729 reviews
Rating 4 - Poor. 28 out of 729 reviews
Rating 2 - Terrible. 28 out of 729 reviews

Reviews

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Room great! Room very clean and staff was great.
Stayed 2 nights in Feb 2026

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities
Clean rooms and nice staff. Would stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Stephanie

Liked: Cleanliness
Very clean and no smells. Nice comfortable beds.
Stayed 2 nights in Nov 2025

10/10 Excellent

kasche

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay and quiet and local shopping and food right outside the door
Stayed 3 nights in Jul 2025

10/10 Excellent

Latasha

Great Customer Service & Cleanliness.
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with easy access to restaurants and shopping. Room was great! Lot's of USB ports,plenty of counter space. Also easy access to the highway.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortavle and nice stay.

The room was comfortable, nice staff and very quiet. Location was close to family, the mall and several restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Favorite Place

The only thing slightly annoying was the alternating brightening and dimming of the ceiling light in the bathroom. It was nice of a staff member to stop by and ask whether we needed anything like towels, cups, coffee.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well maintained. It was a great short stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and the staff was very professional
Stayed 3 nights in Apr 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Vance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay!! Will definitely stay here again. Breakfast was not good but everything else was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
My room was very clean. Property was quiet and neat. I did not like having to park in the back and walk around the building in the dark to check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! Would recommend this property to anyone staying in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice and kind. Probably the best staff I have ever had at a hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Winston Salem Stay

The stay was great, the staff, food service and overall creature comfort was good
Stayed 5 nights in Jun 2024

10/10 Excellent

Jo Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and friendly. Beautiful area surrounded by department stores and restaurants. Nice gym to do workout. Enjoyed our stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, clean, nice!
Stayed 1 night in Aug 2023

10/10 Excellent

Jace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and helpful. Nice rooms, clean, and spacious.
Stayed 2 nights in Sep 2024

8/10 Good

lia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you expect of a Hilton Garden Inn ,a brand you trust. great location, great staff.
Stayed 8 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

I have stayed here 4 times in the past 6 months on business and the stays have always been great. Nice, friendly staff, clean lobby and rooms, love the bar and breakfast.
Stayed 1 night in Jan 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good all around stay

Very good location…. Lots of nearby restaurants and safe area. Hotel is getting some work done, which is needed
Stayed 1 night in Apr 2024

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant accommodations

Very friendly and helpful staff. Room was very comfortable and had all the amenities I needed.
Stayed 1 night in Apr 2024