6/10 - 괜찮아요
Denise
아이를 동반한 가족 여행, 가족 여행
2025년 8월 1일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in this resort in 2020 and had a fantastic stay. We decided to stay here again because we liked it so well. This experience was not as good. The waterpark was great. They offer food there, but it is very pricy- even when you go in knowing you are going to be paying more than normal. There was hair in one of the beds. They are charging for parking your car in the parking lot. That was not disclosed (at least that I saw) when booking on Expedia. They charged my card upfront for the two nights we stayed there. They then turned and billed my card for the two nights individually. I called them to dispute the double charge and was on hold for 41 minutes before customer service picked up the call. They stated that they would dispute the double billing. I will not be staying in another Great Wolf Lodge. That is unfortunate because it has been my "go to" place to stay.
Denise
2025년 7월에 2박 숙박함