록스톤, 밴베리의 수영장이 있는 호텔

“The hotel and facilities are absolutely beautiful. The grounds are well maintained and the rooms modern. However, we experienced multiple issues with the disorganisation of the hotel and staff. When booking the spa the online booking system didn’t work, I tried to book over the phone and was passed from staff member to staff member and put on hold multiple times. When I finally managed to book, the confirmation email I received revealed the treatments were booked wrong. And it took another...

“All the staff at the hotel were friendly. This was the best part. Of course, the room was great, and the golf course was fantastic. I'm planning to visit again soon.”

“Beautiful area and very nice restaurant and I hope that they finish the main building which would be magnificent ”

“Lovely property. Front desk staff very helpful. Requested housecoats and slippers, slippers never came, housecoats was the rattiest thing I have seen, would fit a child and both had no ties. I stayed two days and they never vacuumed my room and there was a spider on the ceiling and a huge cobweb in the window that I cleaned. I had to ask three different people to fix the safe before it was fixed. Dining staff was extremely slow with picking up dishes and the food was not very flavourful for...

“Very big hotel with polite staff and a lovely terrace to sit out on a warm evening. The room was a good size although bathroom was quite small, but bed and pilllows were very comfy. Shame about the club lounge though. It was very hot in there and choice of drinks was limited. The food was very disappointing, hardly any food there and when more was brought everyone descended on it like a swarm of locusts. It did not seem to have much choice either. The same food both evenings and none of it to my...

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