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"Lotte Hotel Seoul is a 5 star property in an excellent location in the heart of the city Staff are courteous and helpful but lacking in English proficiency Restaurants are top notch "

"The hotel was modern, clean and luxurious. We were a short walk to Gwangjang market and a short Uber to sights. Would come back again!"

"The staff was very courteous and helpful. Especially Ellie called the airlines on our behalf and helped us book special meal before trip. Thank you Ellie! The room was spotless clean and kept tidy everyday. I would recommend stay at ENA. The location is a key especially if one plans to travel by bus or subway. Very walkable! The shopping markets are walkable distance. We had a wonderful time at Seoul. Even though we walked so much during the daytime, we had a good night sleep due to good mattress quality. Thanks to ENA!!"

"Nice hotel"

"👍"

"Looks just like the pictures, the rooms were very clean and the beds comfortable. The hotel also had beautiful amenities such as a lounge and rooftop. Very convenient location and friendly staff, would definitely stay here again !"

"Lotte world is so fun! We loved to use the Wonder door for the hotel guest. "

"Excellent value for money. Room was spacious enough for a solo traveller. Very clean and well-maintained. Facilities were abundant for such a small hotel. Most importantly they accommodated my late check in and didn’t cancel my booking despite last minute change of plans. "

"The rooms are really lovely with great linens on the beds. Very comfortable and quiet. Staff was great and truly went out of their way to be helpful. We had a great time and used the pool. The buffet breakfast is memorable."