Hotel San Carlos Yautepec

Property class: 3

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Reviews

7.4 out of 10
Good
A free daily manager's reception, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel San Carlos Yautepec. In addition to a garden and a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Room

Standard Double Room, 1 King Bed, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Double Beds, Non Smoking

Room

Quadruple Room, 2 Double Beds, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, Non Smoking

Room

Family Suite, Non Smoking

  • 72 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Bed
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About the neighborhood

Yautepec is home to Hotel San Carlos Yautepec. Santo Domingo Cultural Museum and Convent of San Mateo Apóstoland Evangelista are local landmarks, and travelers looking to shop may want to visit Plaza Atrios and New Tepoztlán Market. Ready for a night out? Consider Jardín Xolatlaco and Bajo La Montaña. Visit our Yautepec travel guide
Map
Carretera Federal Cuernavaca - Cuautla, San Carlos, Yautepec, MOR, 62737

What's nearby

  • A cobblestone street with buildings, a mountain in the background, and a street lamp.
    El Tepozteco National Park
    17 min drive - 13.5 km
  • Six Flags Hurricane Harbor Oaxtepec
    14 min drive - 11.6 km
  • Universidad Dorados
    14 min drive - 11.6 km
  • Plaza Atrios
    17 min drive - 17.2 km
  • Jardín Xolatlaco
    22 min drive - 17.2 km

Getting around

  • Benito Juarez International Airport (MEX)
    80 min drive

Restaurants

  • El Sope Cuadrado
    3 min drive
  • Marisquito Yautepec
    3 min drive
  • Cecina de Yecapixtla "Cuatro caminos
    2 min drive
  • Barra Vieja 2
    17 min walk
  • Birrieria Pomposo - Puro Zacatecas
    3 min drive

About this property

Hotel San Carlos Yautepec

  • Property highlights
  • A free daily manager's reception, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel San Carlos Yautepec. Free in-room WiFi is available to all guests, along with a garden and a bar.
  • Other perks include:
    • 2 outdoor pools along with pool umbrellas
    • Free self parking
    • Wedding services, a 24-hour front desk, and a reception hall
    • Coffee/tea in the lobby, outdoor furniture, and tour/ticket assistance
  • Room features
  • All 82 rooms boast comforts such as 24-hour room service, as well as thoughtful touches like late night room service and free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 200 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Ceiling fan

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel San Carlos Yautepec have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM–10:00 PM.

Is Hotel San Carlos Yautepec pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel San Carlos Yautepec?

Check-in begins at noon. After-hours check-in is not available.

What time is check-out at Hotel San Carlos Yautepec?

Check-out is at 1:00 PM.

Where is Hotel San Carlos Yautepec located?

Situated in Yautepec, this hotel is within 6 mi (10 km) of Universidad Dorados, Six Flags Hurricane Harbor Oaxtepec, and Santo Domingo Cultural Museum. El Bosque Water Park and Plaza Atrios are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel San Carlos Yautepec Reviews

7.4

Good

7.4

Cleanliness

7.0

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 4 out of 26 reviews
Rating 8 - Good. 15 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Es un buen llegar considerando precio/calidad, con albercas en buen estado y en general todo bien.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio de recepción muy amigable, igual que en el restaurante. Excelente mantenimiento de jardines. Habitaciones y baño muy amplios. Es un poco antiguo el hotel pero se mantiene bien. Atención al pago de tarjeta ya que te cobran comisión por usarla, si pueden pagar en efectivo mejor.
Stayed 2 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención de todos los que trabajan en Hotel San Carlos, el restaurante está abierto las 24 horas y te llevan tus platillos a tu habitación, áreas verdes excelentemente cuidadas y las albercas muy bien, gracias, espero pronto repetir la visita
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En General todo bien, la comida un poco tardado pero valió la pena todo muy rico
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio y ya fueron recomendados, gracia

La verdad fue solo pasar la noche en ese sitio ya que el motivo del viaje fue por una celebración, pero si tengo otra oportunidad de ir por allá, mi selección será hospedarme en ese sitio ya que me gustó el espacio de la habitación, los cuidados de esta, el cuidado de áreas verdes y el servicio en general, sin duda es un buen lugar para pasar un fin de semana.
Stayed 1 night in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen áreas verdes y juegos para niños, dos piscinas, la comida buena. Buena atención.
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las atenciones del personal, falto un poco de variedad en la comida
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar para pasar un fin de semana relajante, la comida muy rica y las instalaciones limpias.
Stayed 2 nights in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huele mal, a cañería , contactos de Luz obsoletos , instalaciones demasiado rústicas , simples , colchones viejos y almohadas , todo muy rústico que no va de acuerdo al precio . Qué debería de ser de 300.00 pesos
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato de los empleados muy limpias sus instalaciones
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Buen espacio de áreas verdes, falta un poco más de supervisión en el restaurante, pero en general bueno el hotel.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Sin agua caliente

Llegando nos cobraban mas de lo reservado, la llave del cuarto no servía, NUNCA hubo agua caliente para bañarse, me quejé llegando y nunca llegó una persona a revisar.
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El establecimiento no me dejó entrar a pedar de que expedia ya me avia hecho el cargo a mi tarjeta
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel de 1 estrella: horrible

Llegamos y no nos encontraban en la reservación. Hasta que mostramos la reservación con Hoteles.com que mostraba que estábamos confirmados. Nos dieron habitaciones muy separadas y horribles. Tenían hasta las toallas robadas del Sports World. Del lavabo salía olor a caño, las sábanas se venían tan viejitas que no se si estaban usadas o solo percudidas. Al día siguiente, al salir sin mayor explicación nos cobraron de manera muy grosera. La verdad sólo nos quedamos porque teníamos una cita a primera hora a 700mts de ahí. Pero es un lugar horrible. Éramos 4 personas y todos opinamos lo mismo.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Buena experiencia. Si volvería

Muy buen servicio y atención. La Habitación tenía algunos detalles: 1) No funcionaba el agua caliente del lavamanos del baño, 2) La ventana en vez de cortina, tenía un cartón que no la cubría por completo 3) La cortina del baño estaba rota en los herrajes del tubo para recorrerla 4) Se perdía constantemente la conexión del Wifi
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
La comida estuvo rica y accesible. La limpieza de la alberca pésima y no hicieron el servicio a la habitación ahí muy muy mal
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Liked: Staff & service

Regular,

Más o menos, las llaves de la regadera se caían, la puerta de la tina está oxidada
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Verified review

8/10 Good

Liked: Staff & service
Stayed 2 nights in Dec 2020
Verified review

6/10 Okay

Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019