"We've stayed in Seoul many times and like to explore different areas. This time we knew we were going to be spending a day at Lotte World, so I decided to book the namesake hotel, knowing that it is a 5-star hotel.
We were not disappointed. The hotel is high class and immaculate. The staff is to each person attentive, professional, warm and friendly. They assisted us with several asks including booking park tickets, taxi to airport, pool access, and provided suggestions and hints along the way.
Our room was a good size and comparable to big city hotel rooms in the US. We booked a Deluxe Double room with Sofa Bed, which was perfect for us and our toddler. Our view was incredible - the Lotte World Tower rising to the sky just outside our window.
Walking access to Dept Store, Subway/Metro, etc. was extremely convenient. And for Lotte World itself, hotel guests are provided a special side entrance away from the crowds. Seeing how crowded it could get at the main entrance the next day, this was a huge time-saver.
Would stay here again. Really top quality hotel and service across the board."