Hotel Diplomat

Property class: 4

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
At Hotel Diplomat, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a bar. The on-site local and international cuisine restaurant, Big Mama Pub, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
The current price is ₩175,162
₩203,511 total
includes taxes & fees
Oct 23 - Oct 24

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

A hotel room with a bed, a headboard, and a patterned wall.

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room

A hotel room with two single beds, a headboard with a light-colored panel, and a wall with a geometric pattern.

Standard Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with two single beds, a headboard, and a wall with a unique abstract design.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double or Twin Room

A hotel room with a wooden desk, a green chair, a round mirror, a telephone, a lamp, and a fruit basket.

Superior Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Triple Room

A hotel room with two single beds, a desk with a TV, a phone, and a mirror.

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a desk, and a chair.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Novi Zagreb, a neighborhood in Zagreb, Hotel Diplomat is near the airport. Bundek Lake and King Tomislav Square reflect the area's natural beauty and area attractions include Zagreb Fair Grounds and Botanical Garden. Technical Museum and Zagreb Funicular are also worth visiting. Visit our Zagreb travel guide
Map
35 Horvatova ulica, Zagreb, 10000

What's nearby

  • A statue of a man on horseback in a square with a building labeled "STEDIONICA" in the background.
    Ban Jelacic Square
    9 min drive - 6.7 km
  • A cathedral with twin spires, a central tower, and a statue on a pedestal.
    Zagreb Cathedral
    12 min drive - 7.8 km
  • Supernova Zagreb - Buzin
    18 min walk - 1.5 km
  • Museum of Contemporary Art
    3 min drive - 2.2 km
  • Park za pse Utrine
    3 min drive - 2.5 km

Getting around

  • Zagreb Klara Station
    18 min walk
  • Zagreb Airport (ZAG)
    20 min drive

Restaurants

  • Caffe Prizma
    12 min walk
  • McDonald's
    4 min drive
  • vincek
    19 min walk
  • Norris Cafe
    14 min walk
  • Doberman
    12 min walk

About this property

Hotel Diplomat

  • Upscale hotel near Ban Jelacic Square
  • At Hotel Diplomat, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a bar. The on-site local and international cuisine restaurant, Big Mama Pub, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), luggage storage, and smoke-free premises
    • A front-desk safe, an elevator, and a 24-hour front desk
  • Room features
  • All guestrooms at Hotel Diplomat boast perks such as air conditioning, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with deep soaking tubs and free toiletries
    • Flat-screen TVs with cable channels
    • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Big Mama Pub

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Frequently asked questions

Is Hotel Diplomat pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Diplomat?

As of Oct 19, 2026, prices found for a 1-night stay for 2 adults at Hotel Diplomat on Oct 23, 2026 start from ₩175,162, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Diplomat?

Check-in start time: 2 PM; Check-in end time: 8 PM. Late check-in is available during limited hours, for a fee.

What time is check-out at Hotel Diplomat?

Check-out is at 11:00 AM.

Does Hotel Diplomat provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Diplomat located?

Located in Novi Zagreb, this hotel is within 2 mi (3 km) of Supernova Zagreb - Buzin, Museum of Contemporary Art, and Park za pse Utrine. Karting arena and Bundek Lake are also within 2 mi (3 km). Zagreb Klara Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Diplomat Reviews

8.6

Excellent

9.0

Cleanliness

7.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 36 out of 69 reviews
Rating 8 - Good. 21 out of 69 reviews
Rating 6 - Okay. 6 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, very clean and great daily breakfast
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did enjoy my stay. I am a business travellers and I need: a silent hotel for a good night sleep, a good band varied breakfast, a kind and efficient reception, cleanliness, services. I found all of them. Excellent hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everythibg perfect. Clean, free parking , breakfast and staff! And beatyful room
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was various and good. Rooms are clean and confortable. Enough parking space. However the entry to the reception is at the back of the hotel. A little confusing at first.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent choice for a business traveller

ca 5.5 km from Zagreb centre ( 10 minutes by bus) but brand new (renovated) free parking, spotless, spaceous room and excellent breakfast
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes from the airport. Nice,modern and clean rooms. The staff was great and breakfast was well appointed. It was perfect for our needs.
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
staff was pleasant.....odor in the room, not very clean
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hotel Diplomat during my visit to Zagreb. The overall experience was good in terms of service and cleanliness. The check-in and check-out process was quick and efficient, and the staff were consistently friendly, polite, and helpful throughout my stay. The hotel facilities were also very clean and well maintained. However, my main disappointment was the room itself. The room was extremely small and did not provide a comfortable amount of space for the stay. In addition, I had specifically requested a king-size bed, but instead was offered two connected twin beds. Unfortunately, the bed arrangement was not comfortable and still felt very small. While I appreciated the professionalism of the staff and the cleanliness of the hotel, I believe the room size and sleeping comfort could be significantly improved to provide a better guest experience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Staff & service
4성급 이지만 몬가 이상하게 허접한 느낌 . 아침두 .분위기두 역시 싼게 비지떡. 주차는 외부 주차.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Καθαρό δωμάτιο, ευρύχωρο, πολύ καλό μπάνιο. Πολύ καλό πρωινό. Άμεση εξυπηρέτηση για ότι ζητήσαμε.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très agréable Hôtel propre et calme
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima esperienza

Ho alloggiato presso Hotel Diplomat già 3/4 volte, devo dire che mi trovo molto bene. Ampio parcheggio, stanze spaziose, pulite e rinnovate, colazione a buffet e ristorante ottimi. Consiglio a chi viaggia in auto
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel confortável e surpreendente

Hotel surpreendente, parecia um flat com quarto, salinha e banheiro completos. Café da manhã dentro do pub mamma simplesmente completo e delicioso. Funcionários muito antencioso e estacionamento incluído. Amamos! Nós surpreendeu positivamente. Não fica próximo aos pontos turísticos mas estávamos de carro então pra gente foi bem conveniente
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Amenities
Super nette Mitarbeiterin.. Ein kleines Problem wurde sofort gelöst. Ich würde immer wieder diesen Hotel nehmen. Komplett sauberes Hotel.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour familial, Très bon hôtel, avec de grandes chambres confortables et une salle de bain moderne. Le seul bémol, un frigo pas bien réglé. A part ce détail, je le recommande. Si je reviens visiter Zagreb plus longuement, je reviens dans cet hôtel sans hésiter.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien, compte tenu du prix. Petit déjeuner inclus, dėlicieux.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel je odličan,namjeŝten jako moderno.Čisto ,uredno i jako ljubazno osoblje.Sve pohvala
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in May 2022
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

No volvere.

Muy mal. Llegue a eso de las 20:00 pregunte por la cena y me dijeron que no habia restaurante, solo desayuno. El hotel completamente alejado de todo. La habitacion nada del otro mundo. No volvere.
Stayed 1 night in May 2022
Verified review

6/10 Okay

Liked: Staff & service, amenities
Good but not 4 stars . Breakfast was great . And bathroom was nice but uncomfortable beds and old linens. Also the walls were dirty in the room. For one night it’s ok .
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good hotel, nice breakfast and good staff. Big parking and close to highway exit
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Constructions works Wake you up at 7;00 am

There’s a construction works in the hotel that no one warns you about before or during the checkin. We’ve stayed for 2 nights and we’ve been woken up each morning at 7 am by machines working on site. Not only this but machines been working all day including midday so no one could rest during the day either. Receptionist was rude enough to asks me to pay extra for late check out even though we had the most terrible experience.
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

one overnight stay

The hotel room was a little with dust. Breakfast was not great, we ate at 9:15 and there was not so many food left and they did not refill. Parking is good and free.
Stayed 1 night in Sep 2020