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Hotel Chesa Valese

4.0 star property
Guests unwind with rejuvenating massages at the charming spa before experiencing mountain adventures via helicopter tours in Zermatt-Matterhorn

Choose dates to view prices

Hotel Chesa Valese in Zermatt-Matterhorn Ski Paradise offers an upscale mountain retreat. Guests enjoy a breakfast buffet, daily manager's reception, and spa relaxation. The hotel features a gallery of local artists and thrilling activities like ropes courses.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Bar
  • Laundry
  • Room service
The current price is ₩619,634
₩658,467 total
includes taxes & fees
Jun 14 - Jun 15
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About this property

Hotel Chesa Valese

  • Upscale hotel near Zermatt-Matterhorn Ski Paradise
  • A free breakfast buffet, a free daily manager's reception, and a terrace are just a few of the amenities provided at Hotel Chesa Valese. Active travelers can enjoy a ropes course at this hotel. Indulge in a massage at be charming spa, the onsite spa. In addition to an art gallery on site and a shopping mall on site, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free train station pick-up, coffee/tea in the lobby, and multilingual staff
    • A bicycle shop on site, ATM/banking services, and a front-desk safe
    • Snow sports gear, tour/ticket assistance, and bicycle tour information
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as premium bedding, as well as thoughtful touches like free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • Shower/tub combinations, free toiletries, and hair dryers
    • 43-inch flat-screen TVs with cable channels
    • Wardrobes/closets, balconies, and electric kettles

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Hotel Chesa Valese pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Chesa Valese?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Chesa Valese on Jun 14, 2026 start from ₩619,634, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Hotel Chesa Valese doesn't offer parking.

What time is check-in at Hotel Chesa Valese?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Chesa Valese?

Check-out is at 11 AM.

Where is Hotel Chesa Valese located?

Located in the heart of Zermatt, this beach hotel is steps from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. Furi - Riffelberg and Kirchbrücke are just steps away. Zermatt Gornergratbahn Station is 8 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 200 out of 221 reviews
Rating 8 - Good. 16 out of 221 reviews
Rating 6 - Okay. 5 out of 221 reviews
Rating 4 - Poor. 0 out of 221 reviews
Rating 2 - Terrible. 0 out of 221 reviews

Reviews

Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with a view of the Matterhorn from our balcony and conveniently located for shops and restaurants. Very nice room and breakfast with friendly and helpful staff - highly recommended.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Subramanian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful stay and the team was incredible. The room was perfect for our family of 4, and centrally located to all the things we needed during our stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mithra

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous, hotel really nice and charming. Great breakfast. Room is comfy.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, steam room/sauna spa area fabulous, breakfast fresh & tasty, friendly staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning views! We could see Manhattan clearly from our room every single day. On one morning, the sunrise painted the top of the skyscrapers in a way that made them look like glowing candles—it was magical. The breakfast was excellent with a huge variety of hot dishes and fresh fruits. The staff were all friendly, and the shuttle service to the station was very smooth and reliable. Highly recommended!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything that matters - short walk to free ski bus, great restaurants and the main retail area. The staff couldn't have been nicer or more helpful. I rarely right such a positive review but don't know what I'd complain about.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities
Fantastic location minutes from the center and easy to get to. The breakfast was amazing and the staff super. We had the alpine view double and it was spacious and great view of the Matterhorn! Definitely would come back!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and accommodating staff, amazing room, excellent breakfast!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kennedy

Liked: Cleanliness
Omg they treat you like family!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely mountain chalet
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
We had a lovely stay at hotel Chesa Valese. we especially liked the hospitality of the owner and that she was often present and takes such good care and pride and their family business. Her staff is very attentive. We had a beautiful view of the Matterhorn and the location was perfect for walking around and access to ski lift. Breakfast was especially good and a nice way to start the day, and après-ski the sauna and steam rooms were very relaxing. This is a place we will remember and return to:)
view from room 404
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful place for our family to enjoy Christmas. The suite with loft was perfect to give our kids extra space. The staff was very kind and helpful with all requests, from hiking suggestions to dinner reservations.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
This was my second stay at the Chesa Valese and I was equally impressed both times with the hospitality from the staff who were helpful and super courteous. Breakfast was awesome every day and the spa area with the sauna and steam room were enjoyed daily! Thanks again and see you next time.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Giao

Liked: Cleanliness, property conditions & facilities
Nice location - not on a busy street but within a 5-10 min walk to shops and ski lifts. Feels like a ski chalet and breakfast was fresh and delicious. Service was spot on. We’ll definitely be returning!
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Chris

Liked: Cleanliness, staff & service, amenities
The staff is amazing. The breakfast wonderful. We will be back!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sudip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, amazing view of Matterhorn from the balcony, delicious breakfast
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Liying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, delicious breakfast,functional room
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such amazing service! So cute and so many great amenities! Loved that things were complimentary in the room!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but very comfortable and well designed. The breakfast is included and it's definitely a plus to help us get ready for the day. The staff is friendly and responsive.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful hotel and room. The amenities were great. They thought of everything. Beautiful view. Michael was a great host!
From balcony
From balcony
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in downtown Zermatt. They came to pick us up @ the train station which was nice. Early check in and helpful with dinner reservations. Room is small but cozy and efficient. Everything you need. Downstairs is very Swiss. The spa is a great extra bonus.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Larry Vic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful. Love the zen spa and very relaxing. Great breakfast. Room 303 with balcony and view of the Matterhorn
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location!

Our syay st Chesa Valesenwas fantastic. The owners were personal and cared for each guest like family. They offered suggestions without heistation and the location was fantastic. Highly recommended - we'll definitely be back!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Clean rooms! Lovely balcony- we choose the room with the view to the Matterhorn and it did not disappoint in the morning and day and night! Bedroom and bathroom are modern. Best breakfast lay out and the coffee perfect! Best coffee in the whole trip! Staff friendly and helpful! Close to everything, shopping, restaurants, short walk to the ski lifts of Matterhorn Glacier Paradise. Amazing views and rid up there for both skiers and non- skiers! Complimentary electric shuttle to hotel from train and return.
Stayed 2 nights in Nov 2025