Located in Zermatt City Centre, Hotel Tannenhof offers an Italian restaurant, breakfast buffet, bar, and ropes course. Enjoy free in-room WiFi, multilingual staff, and luggage storage.
Located in Zermatt City Centre, a neighborhood in Zermatt, Hotel Tannenhof is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Be sure not to miss outdoor adventures like rock climbing and mountain biking, or hop on a bike rental nearby and take a self-guided tour around the area. Visit our Zermatt travel guide
3 Englischer Viertel, Zermatt, VS, 3920
What's nearby
Zermatt-Matterhorn Ski Paradise
1 min walk - 0.0 km
Zermatt - Furi
2 min walk - 0.2 km
Furi Ski Area
2 min walk - 0.2 km
Matterhorn Museum
1 min walk - 0.0 km
Mountaineers Cemetery
2 min walk - 0.2 km
Getting around
Zermatt Gornergratbahn Station
6 min walk
Sion (SIR)
77 min drive
Restaurants
Hotel Post Zermatt
3 min walk
Brown Cow Pub
3 min walk
Walliserkanne
3 min walk
Restaurant du Pont
3 min walk
Old Zermatt
4 min walk
About this property
Hotel Tannenhof
Hotel near Zermatt-Matterhorn Ski Paradise
A free breakfast buffet, a hair salon, and a bar are just a few of the amenities provided at Hotel Tannenhof. Active travelers can enjoy a ropes course at this hotel. The on-site Italian cuisine restaurant, Golden LokDown, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi.
Other perks include:
An elevator, helicopter/airplane tours, and tour/ticket assistance
Luggage storage, multilingual staff, and a front-desk safe
Smoke-free premises
Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All guestrooms at Hotel Tannenhof have thoughtful touches such as separate sitting areas, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
Heated floors, rainfall showers, and free toiletries
Wardrobes/closets, separate sitting areas, and highchairs
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Restaurants on site
Golden LokDown
Things to do
Helicopter/airplane tours
Ropes course
Ski passes
Ski storage
Family friendly
High chair
Soundproofed rooms
Conveniences
Hair salon
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
In the mountains
Accessibility
Elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Heated bathroom floor
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
More
Heating
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: CHF 25.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Property is also known as
Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt
Frequently asked questions
Is Hotel Tannenhof pet-friendly?
Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.
How much is parking?
Hotel Tannenhof doesn't offer parking.
What time is check-in at Hotel Tannenhof?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Tannenhof?
Check-out is at 11:00 AM.
Where is Hotel Tannenhof located?
Located in Zermatt City Centre, this hotel is steps from Zermatt-Matterhorn Ski Paradise, St. Mauritius Church, and Mountaineers Cemetery. Zermatt - Furi and Furi Ski Area are just steps away. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Tannenhof Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely boutique hotel off the main tourist road to be quiet and peaceful, but close enough to be in the middle of shopping and restaurants in minutes. We’ll stay here when we come back to Zermatt!
I had a wonderful stay at this hotel. The staff were incredibly friendly and accommodating, which really made a difference. I was able to check in late, even after reception hours, and they made the process smooth and stress-free. When we had to check out early in the morning, they kindly provided us with breakfast to-go, which was a thoughtful touch. The room was very clean and comfortable. Best spot to stay at, if you want to be near the train station as restaurants. Overall, excellent service and hospitality—I would definitely stay here again and recommend it to others.
AWAIZ
Stayed 2 nights in Jan 2026
10/10 Excellent
Peter
Sep 7, 2025
Liked: Amenities
Well located in centre of town, very clean, helpful staff.
Overall: 9/10; Location: 9/10; Amenities: 10/10; Communication: 10/10
The room was clean and well-appointed, and the beds were comfortable. Breakfast was excellent and the breakfast area had a great view of the Matterhorn. Very friendly front-desk staff. Hotel is about a 7-min walk from the Zermatt station.
Hotel Tannenhof is in a perfect, central location steps away from beautiful Matterhorn views and the charming shopping streets of Zermatt. The hotel is clean and modern with a wonderful restaurant for dinner. Francesco at the front desk was very helpful.
The front desk staff at this hotel were amazing! They really took care of us. And even though we didn't have a reservation at the restaurant (and they were full), they gave us a glass of wine while we waited and got us in quickly. And it was fantastic!
Great hotel in Zermatt!
Location of the property is perfect. It’s just off the Main Street with all the restaurants and bars but far enough back to be away from the noise. It’s also convenient for both train, gondola and fenicular stations.
Don’t hesitate booking this property. Rooms and facilities are like new and as advertised. Great location and centrally located. Staff is very accommodating.
The whether was great to skier and hotel location is perfect to everything and the service was perfect and the food was delicious 😋 I strong recommend this hotel.