South West Division All inclusive Vacations

My husband and I were able to spend an enjoyable fall weekend hiking around NYC from the Archer. The area is convenient to many of the neighborhoods we went to for entertainment, dining and sightseeing. We felt safe on and around the property. The staff was friendly and helpful. We would highly recommend the Archer. Hope to be back again in the future.

Wonderful experience, would stay again!

First breakfast they were ride but other staff made it better

I had reservations for a room with 3 beds-upon arrival they had no rooms available. They sent us to another hotel and paid for it. The alternative hotel was great-location was even better then the original hotel.

Lovely staff. Incredible property. The hype is real. This is by far and away the nicest property we’ve stayed at in Manhattan in a long time.

Loved the cook-to-order fresh meals! All front desk staff were so friendly and eager to help. Our Bell Hop was always so attentive & was sure to be on the lookout for us to get the door (this was greatly appreciated; two toddler sons traveled with us), one staff member stood out most though, she delivered our meals two days in a row and was one of the most authentic, energetic, friendly, innovative individuals we met. While bringing in our breakfast one of the last mornings of our stay she went ABOVE & BEYOND: Our 2 year old son was having a melt down (he wasn't the happiest the last time that she had dropped our food off either) both times she tried to do something to help put him at ease, but the second time; set her apart from everyone else. She not only entered our room with a smile on her face (screaming toddler & 4 year old on the brink of a melt down due to his brother's) she started telling me about being a kindergarten teacher in in her country (Japan, I believe it was) and proceeded to start singing the ABC's in her language (absolutely beautiful!) both of my boys stopped everything, then right before they could start up again she then sang the ABC's in English. It was the most touching experience of my trip & am so thankful for her, just humbled. I hope she gets to see this review, she truly deserves to be recognized for her commitment to the clients of the hotel & to know how much she truly touches people! The impact she really makes.

Nice hotel , needs a bit of tender love and care !

The Staff is absolutely the best! Every single person we interacted with was professional and kind!

The room is spacious and well equipped with amenities. The front desk is extremely helpful. The location is excellent for shopping, food, museums visit and close to Central Park. Overall, our stay in Lombardy was excellent and we will be back!

Checkin was great and offered changes room category to ensure i had connecting rooms. While waiting the staff offered a small gift to my keys. Definitely memorable and attentive staff ! Will definitely book again when i go back to NYC

First breakfast they were ride but other staff made it better

I had reservations for a room with 3 beds-upon arrival they had no rooms available. They sent us to another hotel and paid for it. The alternative hotel was great-location was even better then the original hotel.